


Ask the community...
One more thing to prepare for: expect your account to go into "pending" status during the transition between benefit years. This is normal but stressful. You'll still need to claim weeks during this time, even though payments might be delayed until your new claim is processed. If your claim gets stuck in adjudication during the transition (this happened to me), be persistent about contacting DEO. The regular phone lines are nearly impossible, so having alternative contact methods ready is essential. Also, occasionally check your CONNECT inbox and spam folder for any fact-finding questionnaires. Missing these can seriously delay your new claim processing.
my freind works at deo and she told me they have HUGE backlog right now, so everyone is waiting weeks longer than normal. something about system upgrades causing problems???
Yes, this is accurate. The DEO implemented some system changes in early 2025 that have created processing delays. They're working through the backlog, but it's definitely causing longer wait times than the usual 2-3 weeks for new claims. Make sure you're logging in regularly and claiming weeks on schedule despite the pending status.
Update: I used Claimyr this morning and actually got through to someone! The agent said my claim was pending because they needed additional proof of my last day worked (even though I submitted that with my initial application). She sent me a link to upload the document, and said my claim should be processed within 48-72 hours after they receive it. Thanks everyone for your help!
my nieghbor works for deo and says they never check if u actually claim until somebody complains lol the whole thing is just computers
Quick update on my situation that might help you - after I got through to DEO using that service I mentioned, the agent told me something interesting. Apparently sometimes if you claim your weeks but close the browser before seeing the final confirmation page, the system doesn't record it properly even though it seems like you completed everything. They said always wait to see the final confirmation page that shows the exact weeks you claimed and the payment amount. Just sharing in case it helps anyone else!
UPDATE: Finally got everything sorted! For anyone with the same problem in the future: 1. CareerSource visit with all my docs was the key - they have a direct line to DEO security team 2. Had to fill out 3 different forms and get one notarized ($10 at UPS Store) 3. They put a security hold on my account within 24 hours to stop payments 4. Took 9 days total to get full access back 5. They're reissuing the payment that went to the wrong account but said it might take up to 3 weeks Thank you everyone for your help! Special thanks to whoever suggested the Claimyr service - that's the only way I actually got through to a human being at DEO.
Great to hear you got it resolved! Just a tip for ongoing security - enable all available security features in your CONNECT account and consider using a password manager to create unique passwords for every site you use. Also, check if your email address has been in any data breaches at haveibeenpwned.com - this might explain how your information was compromised.
Giovanni Gallo
When my unemployment ran out I started donating plasma twice a week. Brought in about $400/month which helped a lot with groceries. Not ideal but it was something when nothing else was coming in.
0 coins
Mei Chen
•I hadn't thought about plasma donation! There's a center not far from me. Might look into that as a temporary option. $400/month would definitely help.
0 coins
Amara Adeyemi
One last thought - when you're budgeting those final DEO payments, remember they're taxable income. If you didn't have taxes withheld, set aside some money for potential tax bills next year. I made that mistake and got hit with an unexpected tax bill after my benefits ended. And keep documenting EVERYTHING related to your job search. Some assistance programs want proof you're actively looking for work. Most importantly - don't lose hope. I was unemployed for almost 5 months after benefits ended, but eventually found something. It's incredibly stressful, but you will get through this.
0 coins
Mei Chen
•You're right about the taxes - I did have them withholding, thankfully. And I'll definitely keep detailed records of all my job applications. Really appreciate all the support here - feeling a bit more hopeful today.
0 coins