Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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i was homeless too waiting for deo!!! slept in my sisters garage for 2 months. the system is broken!!!! when i finally got my money they shorted me by like $3000 and never explained why. i tried calling but gave up after waiting 2 hours and getting hung up on. twice.
You might still be able to get that money if it hasn't been too long. There's a form called "Request for Reconsideration" you can submit through CONNECT. Look under the Determination section. Even if it's been a while, it's worth trying, especially if you have documentation showing you should have received more.
Just want to add - when you're filing your appeal, be VERY specific about why you believe you're entitled to the additional months of backpay. Include dates, your work history, and reference any communications you've had with DEO about this issue. The more specific you are, the better chance you have of success. Also, keep claiming weeks (if your benefit year is still active) while you wait for the appeal to be processed. Appeals can take 30-60 days to be scheduled, but backpay issues are often resolved faster than other types of appeals. And don't forget - if your first-level appeal is denied, you can appeal to the Reemployment Assistance Appeals Commission (RAAC) for a second review.
This is really helpful, thank you! My benefit year is actually ending soon - does that affect my ability to get the backpay from those early months if my appeal isn't resolved before the benefit year ends? I'm working again now (thank goodness) but still really need those missing months of payments to get caught up on everything.
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The lack of confirmation emails is definitely a design flaw in the external system. To prevent this from happening again: 1. Always claim through direct CONNECT if possible 2. If you must use the external site, take screenshots of every page of your submission 3. Log into CONNECT within 48 hours to verify your submissions were recorded properly 4. If they weren't recorded, you can manually add them in CONNECT if it's before the weekly deadline For your current situation, you need to speak with a claims specialist specifically. Regular DEO agents can't always help with this type of issue. When you call, immediately ask to be transferred to a claims specialist who can review work search verification issues.
This is good advice but goodluck getting a specialist on the phone. I waited on hold for 2 hours last time only to be told the specialists were all busy and I'd get a callback that never came 🙄
Update: I just checked with a friend who works at DEO, and they confirmed there was actually a system glitch with the external site for submissions on 5/29-5/30. Several claimants were affected. They're supposedly processing a batch correction for everyone impacted, so you might see the additional money appear in your account within 3-5 business days without having to take action. I'd still recommend calling to make sure you're on the list for the correction.
Wow, that's actually a huge relief if true! I'll definitely still call to confirm I'm included in that batch correction. Thanks for the inside info!
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my checks were all different amounts too. DEO math makes no sense sometimes lol
RIGHT?? I swear they just make up numbers sometimes! One week $580, next week $750, then $680 with ZERO explanation!!!
I'm glad you're getting this resolved! For future reference, the proper steps after filing an initial claim are: 1. Submit initial application 2. Receive confirmation number 3. Set up CONNECT account 4. Log in every two weeks to claim weeks (even before approval) 5. Complete work search requirements (5 activities per week) 6. Report any earnings during claimed weeks Many people don't realize step 4 needs to happen regardless of claim status. The system doesn't clearly explain this, which is why so many people miss out on weeks they should receive.
This is SO helpful - thank you! If we had known this from the beginning, we wouldn't be in this mess. I wish DEO made these steps clearer on their website or sent better instructions after applying.
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Update: I tried calling the regular DEO number this morning and got disconnected 14 times in a row. This is absolutely ridiculous! I'm going to try that Claimyr service some of you mentioned. I need to get this claiming schedule issue fixed ASAP since I can't afford to wait until 9/11 to start the process. Will let you all know if it works. If anyone has any other suggestions for getting through to DEO, I'm all ears!
good luck! let us know if u get thru. i gave up calling and just waited it out but not everyone can do that
Final update: I used Claimyr and actually got through to a real person at DEO! The agent confirmed that the biweekly claiming schedule is normal and my first week is the "waiting week" that doesn't get paid. She also helped me understand the work search requirements better. For anyone else new to this process - make sure you're doing your 5 work searches EACH week, keep detailed records, and set calendar reminders for your claiming dates. The system is still terrible, but at least I understand it a bit better now.
I'm glad you got it sorted out! The whole system is a learning curve for sure. Just wait until you have to deal with adjudication or fact finding... that's a whole other nightmare lol. But seriously, keeping good records of EVERYTHING will save you so many headaches down the road.
Liam McGuire
If you're able to get through to a DEO representative, ask them to check these specific things: 1. Is there a specific document they're waiting on from you or your employer 2. Is there a fact-finding questionnaire you need to complete that might not be showing properly in your CONNECT account 3. Request that they escalate your claim to a supervisor due to the extended timeframe (over 8 weeks is definitely excessive) Documenting everything is crucial. If you get different answers from different representatives, ask for their ID numbers and keep detailed notes. Sometimes just mentioning that you're documenting all communication can help get things moving faster.
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Dylan Mitchell
•This is excellent advice. I'd add that you should also ask if there are multiple issues causing delays. Sometimes there's a primary issue (separation reason) and secondary issues (identity verification, work search validation) that all need to be cleared separately.
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Jamal Anderson
UPDATE: I finally got through to someone at DEO this morning! Turns out my former employer disputed my layoff and claimed I was fired for performance issues (which is completely untrue). The DEO agent escalated my claim and said I should receive a determination within 5 business days. She also said once approved, all my back weeks will be paid in one lump sum. Thank you all for the advice - especially about Claimyr, which got me through to an actual person in about 20 minutes after weeks of trying.
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