Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

my cousin works at DEO (not saying which office lol) and she told me they have a HUGE backlog of appeal payments from 2020-2023 that theyre still working through. something about the system not being set up to handle so many appeals after covid. you should def keep trying but also maybe file a complaint with the department of labor?? not sure if that will help but worth a shot

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Callum Savage

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Filing a complaint with the US Department of Labor's Employment and Training Administration is actually helpful. They oversee state unemployment programs and can intervene if benefits are improperly delayed. You can submit complaints online at their website.

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Jacinda Yu

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Update: I tried calling that technical support number that someone suggested (833-352-7759) and actually got through! The rep said my account was locked due to inactivity but she unlocked it for me. I can log in now, but my claim still shows no payment history for those weeks I was approved for. At least it's progress though. I'm going to try the Claimyr service to get through to the benefits department next. I'll also reach out to my state representative as suggested. Thanks everyone for the advice! Will keep you updated if I ever see that money.

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Please let us know if you get your backpay! I'm still fighting for mine and need all the hope I can get lol

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Cass Green

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That's great progress! When you speak with the benefits department, ask specifically for the Appeals Resolution Team. They handle the actual payment release after successful appeals. Good luck!

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update: just tried again now (3:45) and still got right in! already done with my claim! OP was right, site was working super smooth. even the work search page didn't glitch out like it usually does when i try to add my 5 employers

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Emma Bianchi

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Awesome! Glad it worked out for you too! Such a relief when technology actually works the way it's supposed to.

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I've been on Florida unemployment since last month when my graphic design position was eliminated. The DEO website is so hit or miss! Last week I tried logging in for TWO DAYS and kept getting error screens. Then randomly at like 11pm on a Tuesday, no wait at all. Nothing about the CONNECT system makes any sense to me. It feels like they're running it on Windows 95 or something, lol.

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Charlie Yang

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Windows 95 would be an upgrade! 😂 Pretty sure they're running it on punch cards and an abacus based on my experience!

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Update on my earlier comment - I just found out that if you're dealing with a monetary determination issue specifically, you need to get to the wage determination department, not general claims. When you call the main number, press 5, then 3, then 2 in the menu system. This routes you to the specific team that handles wage and monetary determination issues. Much shorter wait time (only 20 mins when I called yesterday) compared to the general queue.

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This is EXACTLY what I needed! Thank you so much. I'll try this specific menu path tomorrow morning. Fingers crossed I can finally get this resolved.

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Lucas Bey

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try chatting with them on facebook messenger!!!! worked for me when i couldn't get thru on phone. search for florida department of economic opportunity and send them a message with ur claimant ID

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I tried Facebook messaging them THREE TIMES last week and they never responded. Complete waste of time like everything else with DEO. I'm convinced no one actually works there anymore, just robots sending automated messages!

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I remember when I first applied I saw so many weird acronyms! my brain was like whaaaat is happening lol. But yeah just make sure ur doing ur work searches and claiming on time and u should be fine!

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Paolo Conti

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So did you get your issue resolved? I'm dealing with something similar and wondering if I should be worried or not.

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Miguel Ortiz

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I think so! Based on everyone's advice, it seems like the EUC label is just a glitch since my monetary determination shows RA. I'm going to keep claiming my weeks and doing my work searches. Fingers crossed my first payment comes through next week. I'll update if I have any problems!

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Hey, any luck getting your issue resolved? I've been keeping an eye on this thread because my brother just got hit with the same incarceration hold yesterday!

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Adrian Hughes

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UPDATE: Finally got through to DEO using that Claimyr service someone mentioned. Was connected to an agent in about 15 minutes! She confirmed it was an error in their new cross-reference system and that they're seeing this issue a lot. They've expedited my case since I provided all my employment documentation showing I've been working since my release. The hold should be removed in 2-3 business days. Such a relief! Tell your brother to be sure to have all his employment records ready when he calls.

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Eli Butler

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i had a different hold but same problem gettin through to DEO. i finally had my state rep's office call for me. might try that if u cant get through. just google ur florida state representative

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Mateo Warren

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This is actually great advice! My cousin works for a state rep and they have special contacts at agencies like DEO to help constituents with issues. Definitely worth trying if other methods don't work.

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