


Ask the community...
update: just tried again now (3:45) and still got right in! already done with my claim! OP was right, site was working super smooth. even the work search page didn't glitch out like it usually does when i try to add my 5 employers
Awesome! Glad it worked out for you too! Such a relief when technology actually works the way it's supposed to.
I've been on Florida unemployment since last month when my graphic design position was eliminated. The DEO website is so hit or miss! Last week I tried logging in for TWO DAYS and kept getting error screens. Then randomly at like 11pm on a Tuesday, no wait at all. Nothing about the CONNECT system makes any sense to me. It feels like they're running it on Windows 95 or something, lol.
Windows 95 would be an upgrade! 😂 Pretty sure they're running it on punch cards and an abacus based on my experience!
I remember when I first applied I saw so many weird acronyms! my brain was like whaaaat is happening lol. But yeah just make sure ur doing ur work searches and claiming on time and u should be fine!
So did you get your issue resolved? I'm dealing with something similar and wondering if I should be worried or not.
I think so! Based on everyone's advice, it seems like the EUC label is just a glitch since my monetary determination shows RA. I'm going to keep claiming my weeks and doing my work searches. Fingers crossed my first payment comes through next week. I'll update if I have any problems!
Update on my earlier comment - I just found out that if you're dealing with a monetary determination issue specifically, you need to get to the wage determination department, not general claims. When you call the main number, press 5, then 3, then 2 in the menu system. This routes you to the specific team that handles wage and monetary determination issues. Much shorter wait time (only 20 mins when I called yesterday) compared to the general queue.
try chatting with them on facebook messenger!!!! worked for me when i couldn't get thru on phone. search for florida department of economic opportunity and send them a message with ur claimant ID
Hey, any luck getting your issue resolved? I've been keeping an eye on this thread because my brother just got hit with the same incarceration hold yesterday!
UPDATE: Finally got through to DEO using that Claimyr service someone mentioned. Was connected to an agent in about 15 minutes! She confirmed it was an error in their new cross-reference system and that they're seeing this issue a lot. They've expedited my case since I provided all my employment documentation showing I've been working since my release. The hold should be removed in 2-3 business days. Such a relief! Tell your brother to be sure to have all his employment records ready when he calls.
i had a different hold but same problem gettin through to DEO. i finally had my state rep's office call for me. might try that if u cant get through. just google ur florida state representative
This is actually great advice! My cousin works for a state rep and they have special contacts at agencies like DEO to help constituents with issues. Definitely worth trying if other methods don't work.
Ellie Kim
Update us after you call them. What likely happened is that your claim was flagged for random work search verification, which is why you saw that message about your work search record being selected for review. When this happens, they typically hold payment for the weeks being verified until they complete their review or until you speak with an agent who can verify your documentation on the spot. Also, I noticed something in your original post - the amount you mentioned ($875/week) is higher than Florida's maximum weekly benefit amount of $375. Are you sure you're not including the Federal Pandemic Unemployment Compensation that ended in September 2021? Current Florida DEO payments wouldn't include any extra federal money.
0 coins
Kristian Bishop
•You're right about the amount - I was including what they're taking out for taxes and child support payments in my calculation. The base amount is $375/week but I only get $295 after deductions, and had mixed up the numbers with my previous job's partial pay. Thank you for pointing that out! I'll definitely update after I call.
0 coins
Kaitlyn Otto
Based on everything in this thread, it sounds like your payments are inconsistent because: 1. Your claim was randomly selected for work search verification (that notice you missed) 2. The weeks showing "Pending Quality Review" are being held until that verification is complete 3. The weeks that were paid normally weren't part of the review period Your best course of action is to: 1. Upload all work search documentation for the unpaid weeks 2. Contact DEO directly to explain you've provided the documentation 3. Ask them to review and release the held payments The DEO system can be frustrating but usually these verification issues get resolved once you can speak with someone directly. Let us know how it goes!
0 coins
Kristian Bishop
•I finally got through to DEO this morning after trying for two hours! You were exactly right - they had randomly selected weeks 8-10 of my claim for work search verification, and those were the weeks with delayed/missing payments. The agent reviewed my documentation while I was on the phone and released all my held payments! She said I should see the money in 2-3 business days. Thank you all for your help figuring this out!
0 coins