How do I modify a claim date in the system?

You need to call DEO directly to request a claim effective date modification - there's no online option in CONNECT for this. Call the main DEO number (1-833-FL-APPLY) and ask to speak with a claims specialist about modifying your claim effective date. Be prepared to explain why you didn't file when you first became unemployed (valid reasons include not knowing you were eligible, technical issues with the website, or medical problems). They'll take your information over the phone and start the backdating process. Fair warning - getting through can take multiple attempts due to high call volume. Some people have had luck calling right when they open at 7:30 AM or using callback services to avoid waiting on hold for hours.

I want to add some helpful information: If you get your account unlocked, make sure you immediately update your PIN and security questions. Also, set a calendar reminder to log into your CONNECT account at least once every 5-7 days (even if you don't need to claim that week) to prevent this from happening again. The system updates typically happen near the end of each month, so that's when accounts are most likely to get locked.

For anyone still having trouble getting through to DEO by phone, here's what worked for me: I called the 1-833-FL-APPLY number repeatedly starting at exactly 7:30 AM on a Tuesday. It took about 45 minutes of constant redialing, but I finally got through to a human. The key is persistence and timing - avoid Mondays/Fridays and don't give up after just a few tries. The agent was actually very helpful once I got connected and unlocked my account in under 10 minutes. They explained that this lockout issue is affecting thousands of accounts due to their recent security updates, so you're definitely not alone in this frustrating situation.

guys. i've been dealing with this for 6 MONTHS. SIX. MONTHS. im bout ready to give up tbh 😭

Pro tip: call exactly at 7:59am. That's when the lines open and you have the best chance of getting through. Set an alarm and be ready to dial!

Pro tip: if you can't get through on the phone, try reaching out to them on Twitter. Sometimes their social media team can help or at least escalate your case.

Here's what worked for me: 1. Go to the ID.ME website 2. Click on 'Forgot Password' 3. Enter your email 4. On the next screen, choose 'I don't have access to this phone number' 5. They'll give you options to verify another way Hope this helps!

lol my brother did this and then complained to me for months when he got hit with a biggg tax bill. dont be like my brother.

Btw just to add one more thing - if you do decide not to withhold, you can make estimated quarterly tax payments to the IRS to avoid a penalty for underpayment. That's what I did when I was on unemployment. It's a bit more work but gives you more flexibility with your money throughout the year.