Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

When you call and ask for a Tier 2 agent, you need to specifically say "I need to speak with someone who can see adjudication notes on my claim." The regular agents will try to tell you they can help, but they really can't see the detailed notes or make changes. Be polite but firm that you need someone with higher access levels. Also, regarding the "Able and Available" issue - make sure you update your work search record to show you're applying to both in-person and remote jobs. Having only remote jobs in your work search can sometimes extend the adjudication time because they question your availability constraints.

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THIS!!! The regular agents are USELESS and just read scripts. They always say "we don't have access to that information" or "you just have to wait." The Tier 2 agents are the ones who can actually DO something. But good luck getting transferred to one - 9 times out of 10 they'll just tell you none are available. The whole system is designed to frustrate you into giving up!

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I'm going through something similar right now - been waiting since February for adjudication on an "identity verification" issue. What's really frustrating is that I submitted all the requested documents months ago but my account still shows pending. One thing that helped me understand the process better was requesting my full claim file through a public records request. You can email them at UnemploymentRecords@deo.myflorida.com and ask for your complete file. It takes about 2 weeks but you'll see exactly what notes the adjudicators have made and what they're actually reviewing. Sometimes there are issues in your file that nobody tells you about over the phone. Also, if you're really desperate for some income while waiting, look into local food banks and utility assistance programs. I know it's not ideal but it can help bridge the gap. The United Way 211 hotline (just dial 2-1-1) can connect you to emergency assistance programs in your area. Hang in there - I know how soul-crushing this process is when you're broke and just need basic help to survive.

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guys. i've been dealing with this for 6 MONTHS. SIX. MONTHS. im bout ready to give up tbh 😭

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Don't give up! I know it's tough but you'll get through this. Have you tried contacting your state rep?

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Pro tip: call exactly at 7:59am. That's when the lines open and you have the best chance of getting through. Set an alarm and be ready to dial!

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This! 👆 It's how I finally got through after weeks of trying.

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After trying the state rep route and still having issues, I finally got through to a claims adjudicator who explained exactly what was wrong. My separation reason was coded incorrectly (said I quit when I was actually laid off). Once they corrected that, my payments processed within 48 hours. If you do try the Claimyr route I mentioned, make sure to specifically ask for a claims adjudicator when you get through, not just a regular agent.

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That's probably exactly what's happening with mine too! I'm pretty sure there's confusion about how I left my last job. I'll try my state rep first since that's free, but if that doesn't work quickly I might try Claimyr since I'm running out of time. Thanks for the tip about asking for an adjudicator specifically!

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@LunarEclipse I feel your pain! I went through something similar last year - 10 weeks of pending status and only got 2 payments before finding work. Here's what finally worked for me: I sent a detailed email to both my state representative AND state senator's offices on the same day, including my claimant ID, timeline, and how the delay was affecting me financially. Within 3 days, I got calls from both offices saying they'd contacted DEO on my behalf. My payments started processing within a week after that. The key is to be polite but firm about the urgency - mention your upcoming start date and that you need this resolved ASAP. Also, definitely check that CONNECT inbox someone mentioned - mine had a separation verification form I'd missed for weeks! Don't give up on your backpay even after you start working - they still owe you that money and you have every right to it. Good luck!

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Pro tip: if you can't get through on the phone, try reaching out to them on Twitter. Sometimes their social media team can help or at least escalate your case.

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Oh that's smart, I didn't even think of that. I'll give it a shot, thanks!

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Here's what worked for me: 1. Go to the ID.ME website 2. Click on 'Forgot Password' 3. Enter your email 4. On the next screen, choose 'I don't have access to this phone number' 5. They'll give you options to verify another way Hope this helps!

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This is the way ☝️ Worked for me too when I changed my number.

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You're a lifesaver! I'll try this right now and report back.

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lol my brother did this and then complained to me for months when he got hit with a biggg tax bill. dont be like my brother.

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Btw just to add one more thing - if you do decide not to withhold, you can make estimated quarterly tax payments to the IRS to avoid a penalty for underpayment. That's what I did when I was on unemployment. It's a bit more work but gives you more flexibility with your money throughout the year.

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I think I'm going to just have them withhold. I'm not organized enough to handle quarterly payments and would probably forget. Better to just get less now than stress about it later.

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