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Update us after you call them. What likely happened is that your claim was flagged for random work search verification, which is why you saw that message about your work search record being selected for review. When this happens, they typically hold payment for the weeks being verified until they complete their review or until you speak with an agent who can verify your documentation on the spot. Also, I noticed something in your original post - the amount you mentioned ($875/week) is higher than Florida's maximum weekly benefit amount of $375. Are you sure you're not including the Federal Pandemic Unemployment Compensation that ended in September 2021? Current Florida DEO payments wouldn't include any extra federal money.
You're right about the amount - I was including what they're taking out for taxes and child support payments in my calculation. The base amount is $375/week but I only get $295 after deductions, and had mixed up the numbers with my previous job's partial pay. Thank you for pointing that out! I'll definitely update after I call.
Based on everything in this thread, it sounds like your payments are inconsistent because: 1. Your claim was randomly selected for work search verification (that notice you missed) 2. The weeks showing "Pending Quality Review" are being held until that verification is complete 3. The weeks that were paid normally weren't part of the review period Your best course of action is to: 1. Upload all work search documentation for the unpaid weeks 2. Contact DEO directly to explain you've provided the documentation 3. Ask them to review and release the held payments The DEO system can be frustrating but usually these verification issues get resolved once you can speak with someone directly. Let us know how it goes!
I finally got through to DEO this morning after trying for two hours! You were exactly right - they had randomly selected weeks 8-10 of my claim for work search verification, and those were the weeks with delayed/missing payments. The agent reviewed my documentation while I was on the phone and released all my held payments! She said I should see the money in 2-3 business days. Thank you all for your help figuring this out!
update: just tried again now (3:45) and still got right in! already done with my claim! OP was right, site was working super smooth. even the work search page didn't glitch out like it usually does when i try to add my 5 employers
Awesome! Glad it worked out for you too! Such a relief when technology actually works the way it's supposed to.
I've been on Florida unemployment since last month when my graphic design position was eliminated. The DEO website is so hit or miss! Last week I tried logging in for TWO DAYS and kept getting error screens. Then randomly at like 11pm on a Tuesday, no wait at all. Nothing about the CONNECT system makes any sense to me. It feels like they're running it on Windows 95 or something, lol.
Windows 95 would be an upgrade! 😂 Pretty sure they're running it on punch cards and an abacus based on my experience!
I remember when I first applied I saw so many weird acronyms! my brain was like whaaaat is happening lol. But yeah just make sure ur doing ur work searches and claiming on time and u should be fine!
So did you get your issue resolved? I'm dealing with something similar and wondering if I should be worried or not.
I think so! Based on everyone's advice, it seems like the EUC label is just a glitch since my monetary determination shows RA. I'm going to keep claiming my weeks and doing my work searches. Fingers crossed my first payment comes through next week. I'll update if I have any problems!
Update on my earlier comment - I just found out that if you're dealing with a monetary determination issue specifically, you need to get to the wage determination department, not general claims. When you call the main number, press 5, then 3, then 2 in the menu system. This routes you to the specific team that handles wage and monetary determination issues. Much shorter wait time (only 20 mins when I called yesterday) compared to the general queue.
try chatting with them on facebook messenger!!!! worked for me when i couldn't get thru on phone. search for florida department of economic opportunity and send them a message with ur claimant ID
Javier Torres
One more tip about backdating for self-employed claims: Be prepared to provide documentation showing you were unable to work during the period you're requesting backdating for. This might include cancelled contracts, emails showing lost business, or financial records showing a significant drop in income. Having this ready will speed up the determination process significantly. Keep in mind the maximum backdate period is usually limited to a specific timeframe from when you first filed your claim. The rep should be able to tell you the exact limit that applies to your situation.
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Natasha Volkova
•Thank you! I have emails from clients cancelling projects in April 2025 and bank statements showing the drop in income. I'll scan these and have them ready to upload. The new rep said my backdate request can go back to when I first lost work which would be April 12th. Fingers crossed this all works out!
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Ravi Sharma
my brother works for deo (not at call center) and he says the call center ppl get like 2 weeks training and then theyre on the phones. most of them dont know half the rules, especially for complicated situations like self employed claims and backdating stuff. thats why u get different answers depending who u talk to
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Freya Thomsen
•This explains SO much about the inconsistent information. It's not necessarily their fault - the system is incredibly complex. I always recommend asking specifically for a tier 2 specialist when calling about anything beyond the most basic questions. They have more training and system access.
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