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Good news! I used Claimyr this morning and got through to a DEO agent in about 20 minutes. She was able to see that my claim weeks were actually there but not displaying correctly because of some quarterly review flag on my account. She removed the flag and now my weeks are showing again! I can claim them now and should get paid on schedule. Such a relief not to have to wait weeks for this to resolve.
That's amazing! I'm going to try Claimyr right now. It sounds like it could be the same issue with mine - some kind of flag that's not visible to me but is preventing the weeks from showing up. Thank you for sharing your experience and letting me know there's hope!
did u ever get it fixed? my cousin had same problem an they made him reapply for benefits but he got back pay eventually
SUCCESS! I finally got through using Claimyr and the agent found that there was a quarterly wage review flag on my account that was hiding my weeks. They fixed it right there on the call and my weeks reappeared! I've already claimed them and should get paid next week. Such a relief! Thanks everyone for all your help and suggestions!
my cousin works for the unemployment office and she says the waiting week is a way they save money hoping people don't follow up on it lol
Update: You guys were right! Just checked my account this morning and there was another $275 deposit for my waiting week. Took about 5 weeks total from when I first applied. Thanks everyone for the help and reassurance!
Quick update for everyone following this thread: I spoke with my contact at CareerSource Florida today, and they mentioned DEO has been doing a large batch of automated account reviews for 2022-2023 claims, which is generating many incorrect overpayment notices. They're aware of the issue but haven't announced it publicly. Still file your appeal within the deadline, but know this appears to be a widespread system problem affecting many claimants right now.
UPDATE FOR EVERYONE: As of January 2025, DEO has a new dedicated fraud resolution team. If you call the main DEO number (not the fraud line), ask for "Special Fraud Resolution Unit" specifically. They have a separate queue and dedicated staff. I just helped my brother-in-law with this last month - his case was resolved in 3 weeks versus the 3+ months it took me last year. They also now have a specific email: DEO.FraudResolution@deo.myflorida.com where you can send all your documentation directly.
One additional critical thing - make sure you request a "Benefits Non-Receipt Affidavit" form from DEO. This specific form is what triggers them to issue a corrected 1099-G for tax purposes. Many people get the fraud resolved but still have tax issues because they never completed this specific form. The IRS will want to see this if you need to dispute the tax implications.
Debra Bai
I went through this in February. The quarters are Jan-Mar, Apr-Jun, Jul-Sep, and Oct-Dec. So we just entered a new quarter in April. The DEO system automatically flags accounts that might qualify for a new determination based on more recent work history. The most frustrating part is that even though you still had weeks left on your current claim, they'll put everything on hold until they make a new determination. In my case, they ended up keeping my benefit amount the same, but I still had to wait almost 3 weeks with no income while they processed everything. The system is incredibly inefficient.
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Laura Lopez
•this is why florida unemployment SUCKS!!! who can afford to go 3 weeks without money??? they dont care about us at all!!!!
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Millie Long
Just to clarify something important: make sure you keep claiming your weeks during the quarterly review process. Even though payments might be temporarily paused, you still need to log in and claim your weeks on schedule. If you don't, you could lose those weeks entirely, even after your new determination is processed. Also, when you do the reapplication, you'll need to complete all work search requirements (5 activities per week) during this period just like normal. The quarterly review doesn't exempt you from any of the standard requirements.
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Santiago Diaz
•That's super helpful to know! I would have assumed I didn't need to claim weeks during the review process. Going to set reminders on my phone so I don't forget. Really appreciate everyone's help understanding this confusing process!
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