


Ask the community...
I remember when I first applied I saw so many weird acronyms! my brain was like whaaaat is happening lol. But yeah just make sure ur doing ur work searches and claiming on time and u should be fine!
So did you get your issue resolved? I'm dealing with something similar and wondering if I should be worried or not.
I think so! Based on everyone's advice, it seems like the EUC label is just a glitch since my monetary determination shows RA. I'm going to keep claiming my weeks and doing my work searches. Fingers crossed my first payment comes through next week. I'll update if I have any problems!
Update on my earlier comment - I just found out that if you're dealing with a monetary determination issue specifically, you need to get to the wage determination department, not general claims. When you call the main number, press 5, then 3, then 2 in the menu system. This routes you to the specific team that handles wage and monetary determination issues. Much shorter wait time (only 20 mins when I called yesterday) compared to the general queue.
try chatting with them on facebook messenger!!!! worked for me when i couldn't get thru on phone. search for florida department of economic opportunity and send them a message with ur claimant ID
They asked for my SSN, date of birth, address, and then asked verification questions about previous employers (name, address, dates worked). Also asked about my previous claim history - when I first filed and when I last received payments. Had to confirm some specific deposit amounts too. No documents needed since it's all phone verification.
Thank you!! This is super helpful. I'll make sure I have all that information ready when I call.
One important thing to know: once your identity is verified, your weeks in 'pending' status should automatically move to 'payable' status, but this sometimes requires an additional step. If your account is unlocked but your payments don't process within 72 hours, you'll need to call again and request that they manually release the payments. Make sure to specifically ask if your weeks need to be 'manually released' after verification.
Oh that's great to know! I'll definitely ask about that when I finally get through. Really hoping I can get this resolved this week because rent is due next week.
Hey, any luck getting your issue resolved? I've been keeping an eye on this thread because my brother just got hit with the same incarceration hold yesterday!
UPDATE: Finally got through to DEO using that Claimyr service someone mentioned. Was connected to an agent in about 15 minutes! She confirmed it was an error in their new cross-reference system and that they're seeing this issue a lot. They've expedited my case since I provided all my employment documentation showing I've been working since my release. The hold should be removed in 2-3 business days. Such a relief! Tell your brother to be sure to have all his employment records ready when he calls.
i had a different hold but same problem gettin through to DEO. i finally had my state rep's office call for me. might try that if u cant get through. just google ur florida state representative
This is actually great advice! My cousin works for a state rep and they have special contacts at agencies like DEO to help constituents with issues. Definitely worth trying if other methods don't work.
Lucas Kowalski
update: just tried again now (3:45) and still got right in! already done with my claim! OP was right, site was working super smooth. even the work search page didn't glitch out like it usually does when i try to add my 5 employers
0 coins
Emma Bianchi
•Awesome! Glad it worked out for you too! Such a relief when technology actually works the way it's supposed to.
0 coins
Aria Washington
I've been on Florida unemployment since last month when my graphic design position was eliminated. The DEO website is so hit or miss! Last week I tried logging in for TWO DAYS and kept getting error screens. Then randomly at like 11pm on a Tuesday, no wait at all. Nothing about the CONNECT system makes any sense to me. It feels like they're running it on Windows 95 or something, lol.
0 coins
Charlie Yang
•Windows 95 would be an upgrade! 😂 Pretty sure they're running it on punch cards and an abacus based on my experience!
0 coins