DEO removed my final claim week from CONNECT - no option to claim final payment

This happened to me back in January! My final week just vanished from the system. After days of trying, I finally found out what happened - if your benefit balance is less than your weekly benefit amount, the system sometimes glitches and doesn't let you claim it. For example, if your weekly benefit is $275 but you only have $265 left, it might not give you the option to claim. You need to contact them to fix this, unfortunately. I finally got through after using Claimyr (claimyr.com) - they connect you directly to a DEO agent instead of you having to redial constantly. There's a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent had to manually adjust something in my account to allow me to claim that final week. Don't give up on that last payment!

r u sure ur not out of weeks? they only give u like 12 weeks here in FL which is the lowest in the country smh

THE SYSTEM IS DESIGNED TO FRUSTRATE YOU INTO GIVING UP! This is exactly how they save money - create "glitches" that prevent payments and make it IMPOSSIBLE to talk to anyone. I had THREE weeks disappear during my claim period and spent 47 HOURS on the phone trying to get help. Finally had to contact my state representative's office to get anyone to help me. The whole system is BROKEN BY DESIGN!!!

Have you tried checking if you have any pending fact-finding or work search validation issues? Sometimes the system won't let you claim weeks if there's an unresolved issue on your account. Log in and check the "Determination, Pending Issues and Decision Summary" section to see if anything is pending there. Also check your Inbox for any messages you might have missed.

omg this exact thing happened to my cousin last month!!! she had to go to the career source office in person and they helped her claim the last week over the phone with someone they knew. might be worth a try if u have one close by?

I had a similar issue and it turned out my claim was flagged for a quarterly wage review right before my final week. Check if you received any notice about wage verification or quarterly review in your CONNECT inbox or via mail. If that's the case, they won't release the final week until they verify your wages again, which is totally ridiculous since they already verified everything at the beginning! I ended up using that Claimyr service someone mentioned above and got it sorted in about 20 minutes once I actually got through to someone. The agent had to remove the hold manually.

This is a known issue with the CONNECT system that happens in specific circumstances: 1. When your remaining balance is less than your weekly benefit amount 2. When your claim reaches the end of a quarter and triggers an automatic review 3. When you're on your final eligible week and the system incorrectly thinks you've exhausted benefits The solution requires an agent to manually adjust your claim. They need to override the system validation to allow you to claim that final partial week. Unfortunately, this isn't something you can fix yourself through the website. I'd recommend documenting everything: take screenshots of your remaining balance, benefit history, and the missing claim week option. This will help when you speak with an agent. Florida DEO should still pay you for all eligible weeks, but you'll need to get through to someone who can make the manual adjustment.

@OP - just checking back. Were you able to get this resolved? I'm curious if it was the same issue I had with the remaining balance being less than the weekly amount.