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Good news! I just helped a client through this exact situation last week. After completing the quarterly review application, his benefits resumed after 8 days with no interruption in payment. For those experiencing delays beyond two weeks, it's usually because something in your new application triggered an additional review flag. The most common flags are: 1. Reporting new employment during the quarter 2. Changing your address or contact information 3. Answering questions differently than on your original application 4. Missing information or inconsistencies in your work search records If you hit the two-week mark and still see "Pending Adjudication" with no payment, that's when you should definitely contact DEO directly. Be prepared with your claimant ID and the date you submitted your quarterly review application.
UPDATE: My claim was approved! Exactly 6 days after submitting the new application, my status changed from "Pending Adjudication" to "Eligible" and my payment for the weeks I claimed was processed yesterday. Thanks everyone for your help and reassurance. This forum saved me from completely panicking. For anyone else who encounters this quarterly review message, just follow the prompts to submit a new application and be patient. The system is just doing its regular check to see if your eligibility status has changed.
Update us after you call them. What likely happened is that your claim was flagged for random work search verification, which is why you saw that message about your work search record being selected for review. When this happens, they typically hold payment for the weeks being verified until they complete their review or until you speak with an agent who can verify your documentation on the spot. Also, I noticed something in your original post - the amount you mentioned ($875/week) is higher than Florida's maximum weekly benefit amount of $375. Are you sure you're not including the Federal Pandemic Unemployment Compensation that ended in September 2021? Current Florida DEO payments wouldn't include any extra federal money.
You're right about the amount - I was including what they're taking out for taxes and child support payments in my calculation. The base amount is $375/week but I only get $295 after deductions, and had mixed up the numbers with my previous job's partial pay. Thank you for pointing that out! I'll definitely update after I call.
Based on everything in this thread, it sounds like your payments are inconsistent because: 1. Your claim was randomly selected for work search verification (that notice you missed) 2. The weeks showing "Pending Quality Review" are being held until that verification is complete 3. The weeks that were paid normally weren't part of the review period Your best course of action is to: 1. Upload all work search documentation for the unpaid weeks 2. Contact DEO directly to explain you've provided the documentation 3. Ask them to review and release the held payments The DEO system can be frustrating but usually these verification issues get resolved once you can speak with someone directly. Let us know how it goes!
I finally got through to DEO this morning after trying for two hours! You were exactly right - they had randomly selected weeks 8-10 of my claim for work search verification, and those were the weeks with delayed/missing payments. The agent reviewed my documentation while I was on the phone and released all my held payments! She said I should see the money in 2-3 business days. Thank you all for your help figuring this out!
update: just tried again now (3:45) and still got right in! already done with my claim! OP was right, site was working super smooth. even the work search page didn't glitch out like it usually does when i try to add my 5 employers
Awesome! Glad it worked out for you too! Such a relief when technology actually works the way it's supposed to.
I've been on Florida unemployment since last month when my graphic design position was eliminated. The DEO website is so hit or miss! Last week I tried logging in for TWO DAYS and kept getting error screens. Then randomly at like 11pm on a Tuesday, no wait at all. Nothing about the CONNECT system makes any sense to me. It feels like they're running it on Windows 95 or something, lol.
Windows 95 would be an upgrade! 😂 Pretty sure they're running it on punch cards and an abacus based on my experience!
Update on my earlier comment - I just found out that if you're dealing with a monetary determination issue specifically, you need to get to the wage determination department, not general claims. When you call the main number, press 5, then 3, then 2 in the menu system. This routes you to the specific team that handles wage and monetary determination issues. Much shorter wait time (only 20 mins when I called yesterday) compared to the general queue.
try chatting with them on facebook messenger!!!! worked for me when i couldn't get thru on phone. search for florida department of economic opportunity and send them a message with ur claimant ID
Ethan Taylor
my friend who works at deo says theyre doing a huge computer update and everything is messed up right now. she said lots of payments are delayed but they should all come through by next friday at the latest
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Nia Jackson
•That's really helpful inside info! Thanks for sharing. I'll try to hang tight until next Friday then.
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Nia Jackson
UPDATE: Just wanted to let everyone know my federal supplement payment of $1800 just hit my account this morning (Day 6 after regular payment)! Just as many of you predicted, it came as a single lump sum for both weeks. Thank you all for your help and reassurance!
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NebulaNova
•awesome! glad it worked out!
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Aisha Khan
•FINALLY got mine too! Still ridiculous we have to wait like this but at least it came through!
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