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my friend who works at deo says theyre doing a huge computer update and everything is messed up right now. she said lots of payments are delayed but they should all come through by next friday at the latest
UPDATE: Just wanted to let everyone know my federal supplement payment of $1800 just hit my account this morning (Day 6 after regular payment)! Just as many of you predicted, it came as a single lump sum for both weeks. Thank you all for your help and reassurance!
Good news! I just helped a client through this exact situation last week. After completing the quarterly review application, his benefits resumed after 8 days with no interruption in payment. For those experiencing delays beyond two weeks, it's usually because something in your new application triggered an additional review flag. The most common flags are: 1. Reporting new employment during the quarter 2. Changing your address or contact information 3. Answering questions differently than on your original application 4. Missing information or inconsistencies in your work search records If you hit the two-week mark and still see "Pending Adjudication" with no payment, that's when you should definitely contact DEO directly. Be prepared with your claimant ID and the date you submitted your quarterly review application.
UPDATE: My claim was approved! Exactly 6 days after submitting the new application, my status changed from "Pending Adjudication" to "Eligible" and my payment for the weeks I claimed was processed yesterday. Thanks everyone for your help and reassurance. This forum saved me from completely panicking. For anyone else who encounters this quarterly review message, just follow the prompts to submit a new application and be patient. The system is just doing its regular check to see if your eligibility status has changed.
Update us after you call them. What likely happened is that your claim was flagged for random work search verification, which is why you saw that message about your work search record being selected for review. When this happens, they typically hold payment for the weeks being verified until they complete their review or until you speak with an agent who can verify your documentation on the spot. Also, I noticed something in your original post - the amount you mentioned ($875/week) is higher than Florida's maximum weekly benefit amount of $375. Are you sure you're not including the Federal Pandemic Unemployment Compensation that ended in September 2021? Current Florida DEO payments wouldn't include any extra federal money.
You're right about the amount - I was including what they're taking out for taxes and child support payments in my calculation. The base amount is $375/week but I only get $295 after deductions, and had mixed up the numbers with my previous job's partial pay. Thank you for pointing that out! I'll definitely update after I call.
Based on everything in this thread, it sounds like your payments are inconsistent because: 1. Your claim was randomly selected for work search verification (that notice you missed) 2. The weeks showing "Pending Quality Review" are being held until that verification is complete 3. The weeks that were paid normally weren't part of the review period Your best course of action is to: 1. Upload all work search documentation for the unpaid weeks 2. Contact DEO directly to explain you've provided the documentation 3. Ask them to review and release the held payments The DEO system can be frustrating but usually these verification issues get resolved once you can speak with someone directly. Let us know how it goes!
I finally got through to DEO this morning after trying for two hours! You were exactly right - they had randomly selected weeks 8-10 of my claim for work search verification, and those were the weeks with delayed/missing payments. The agent reviewed my documentation while I was on the phone and released all my held payments! She said I should see the money in 2-3 business days. Thank you all for your help figuring this out!
One more tip about backdating for self-employed claims: Be prepared to provide documentation showing you were unable to work during the period you're requesting backdating for. This might include cancelled contracts, emails showing lost business, or financial records showing a significant drop in income. Having this ready will speed up the determination process significantly. Keep in mind the maximum backdate period is usually limited to a specific timeframe from when you first filed your claim. The rep should be able to tell you the exact limit that applies to your situation.
Thank you! I have emails from clients cancelling projects in April 2025 and bank statements showing the drop in income. I'll scan these and have them ready to upload. The new rep said my backdate request can go back to when I first lost work which would be April 12th. Fingers crossed this all works out!
my brother works for deo (not at call center) and he says the call center ppl get like 2 weeks training and then theyre on the phones. most of them dont know half the rules, especially for complicated situations like self employed claims and backdating stuff. thats why u get different answers depending who u talk to
Anastasia Kuznetsov
Update on my situation - I finally got through to DEO with that Claimyr service I mentioned. Turns out there was an earnings discrepancy between what I reported and what my employer reported for my last quarter. The agent was able to resolve it immediately once I explained that I had picked up extra shifts during those weeks. My benefits were released two days later, and I was able to catch up on rent. Don't give up - sometimes these issues can be resolved quickly once you actually get through to the right person.
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PixelPrincess
•That's encouraging to hear. I'm going to try calling again tomorrow, and if that doesn't work, I might try the service you mentioned. I just can't afford to wait much longer.
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Sean Fitzgerald
I've been helping people with DEO issues for a while now, and here's my advice: 1. Try calling right when they open at 7:30am - the queue fills up within minutes 2. Check your CONNECT inbox daily for fact-finding questionnaires - sometimes they send these without notification 3. Make sure ALL your work search activities are logged properly 4. If you have an adjudication issue, be aware they're required by law to resolve it within 21 days, but they rarely meet this requirement 5. If you reach 8 weeks without resolution, contact the DEO Reemployment Assistance Help Center and specifically request an escalation Hang in there - the system is frustrating but persistence usually pays off eventually.
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PixelPrincess
•Thank you for these specific steps. I didn't know about the 21-day requirement - that's helpful information I can mention when I call. I've been checking CONNECT daily but haven't received any questionnaires. I'll definitely try the early morning call strategy tomorrow.
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