
Florida Unemployment
CommunityGovernment Services


Ask the community...
Just got my DEO waiting week approved, but I'm confused about how I'll get paid. Someone at the career center told me the waiting week is paid by paper check instead of direct deposit. Is that true? And what about the federal $600 boost for that week? Will that be included in the paper check or paid separately through direct deposit? Anyone know how this works? I've been waiting 3 weeks for my claim to process and finally got approved yesterday. Just trying to figure out when and how I'll actually see the money.
I'm beyond frustrated with the DEO CONNECT system right now! My claim weeks were showing in my account last weekend, and now they've completely disappeared. I logged in yesterday to claim my weeks (was waiting for my regular claiming day) and there's NOTHING there to claim! It's like my available weeks just vanished from the system. I've tried calling the DEO hotline about 20 times over the past two days but keep getting disconnected or stuck on hold forever. Has anyone else experienced their weeks disappearing from CONNECT? How do I get my claim weeks back? I really can't afford to miss these payments - rent is due next week and I'm already behind on utilities. Any advice would be greatly appreciated!
Good news! I used Claimyr this morning and got through to a DEO agent in about 20 minutes. She was able to see that my claim weeks were actually there but not displaying correctly because of some quarterly review flag on my account. She removed the flag and now my weeks are showing again! I can claim them now and should get paid on schedule. Such a relief not to have to wait weeks for this to resolve.
That's amazing! I'm going to try Claimyr right now. It sounds like it could be the same issue with mine - some kind of flag that's not visible to me but is preventing the weeks from showing up. Thank you for sharing your experience and letting me know there's hope!
did u ever get it fixed? my cousin had same problem an they made him reapply for benefits but he got back pay eventually
SUCCESS! I finally got through using Claimyr and the agent found that there was a quarterly wage review flag on my account that was hiding my weeks. They fixed it right there on the call and my weeks reappeared! I've already claimed them and should get paid next week. Such a relief! Thanks everyone for all your help and suggestions!
I'm totally confused about something on my Florida unemployment claim. I was at the CareerSource office yesterday and the lady told me I need to reapply for benefits because of the "new quarter" starting. My claim still shows active with 8 weeks left, so I don't understand why I'd need to do a whole new application. I thought once you're approved, you're good until your benefit year ends or you run out of weeks? Has something changed with DEO procedures? I'm worried if I reapply, it might mess up my current payments which finally started coming through regularly after 3 weeks of adjudication hell. Does anyone know what this quarterly reapplication thing is about?
I went through this in February. The quarters are Jan-Mar, Apr-Jun, Jul-Sep, and Oct-Dec. So we just entered a new quarter in April. The DEO system automatically flags accounts that might qualify for a new determination based on more recent work history. The most frustrating part is that even though you still had weeks left on your current claim, they'll put everything on hold until they make a new determination. In my case, they ended up keeping my benefit amount the same, but I still had to wait almost 3 weeks with no income while they processed everything. The system is incredibly inefficient.
Just to clarify something important: make sure you keep claiming your weeks during the quarterly review process. Even though payments might be temporarily paused, you still need to log in and claim your weeks on schedule. If you don't, you could lose those weeks entirely, even after your new determination is processed. Also, when you do the reapplication, you'll need to complete all work search requirements (5 activities per week) during this period just like normal. The quarterly review doesn't exempt you from any of the standard requirements.
I just got blindsided with TWO different overpayment letters from DEO on the same day claiming I owe them $4500! This is beyond frustrating since I haven't collected unemployment since 2023. Both letters cover the exact same time period but show different dollar amounts, and they're claiming I never worked during April-June 2022 (which is completely false - I have all my paystubs). I spent WEEKS jumping through hoops just to get my benefits originally, and now this? How can they demand money back after so long? I've tried calling DEO at least 15 times today but every single number and prompt ends with them hanging up on me. Has anyone else dealt with these random overpayment notices after more than a year? How do I even fight this when they won't answer their phones?
Quick update for everyone following this thread: I spoke with my contact at CareerSource Florida today, and they mentioned DEO has been doing a large batch of automated account reviews for 2022-2023 claims, which is generating many incorrect overpayment notices. They're aware of the issue but haven't announced it publicly. Still file your appeal within the deadline, but know this appears to be a widespread system problem affecting many claimants right now.
Just checked my account and my DEO benefit payment was only $540 this week. I thought Florida max was $675? Not complaining since money is money right now, but wondering if this is normal or if there's an issue with my claim. Could this be taxes being taken out, or did DEO calculate something wrong? My benefit year started 3 weeks ago and this is my second payment. The first one was the same amount. Anyone else getting less than the max amount?
ALSO make sure u keep doing ur 5 work searches every week and claiming on time!!! if u miss a claim week they will make u start all over and that's a NIGHTMARE
One more thing - make sure to check if you're eligible for the Federal Additional Compensation. It can add to your weekly payment if you qualify. You can see this on your determination letter in CONNECT.
Gabrielle Dubois
I remember when I first applied for benefits after losing my bartending job, I got so much wrong information from people who thought they knew how the system worked. Even the DEO website is confusing! Best advice is to just check your CONNECT account daily and watch for payments. BTW the waiting week used to come separately but now it's just processed like any other week. My daughter just went through this last month and everything came via direct deposit exactly as she set it up.
0 coins
Esmeralda Gómez
omg the DEO is such a mess!!! i went through this nightmare last year and i swear every person tells u something different. one rep told me paper checks, another said direct deposit, and then when i finally got paid it went to the way2go card i never even activated!!! took me 3 weeks to figure that out 🤦♀️ honestly just keep checking your connect account under the payment history section and it'll show u where they sent it. and yea the $600 thing is LONG gone sadly
0 coins
Amara Okafor
AuthorThanks everyone for clearing this up. I'll just keep checking my CONNECT account for updates. No $600 boost is disappointing but at least I know what to expect now!
0 coins