Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update: I tried calling the regular DEO number this morning and got disconnected 14 times in a row. This is absolutely ridiculous! I'm going to try that Claimyr service some of you mentioned. I need to get this claiming schedule issue fixed ASAP since I can't afford to wait until 9/11 to start the process. Will let you all know if it works. If anyone has any other suggestions for getting through to DEO, I'm all ears!

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good luck! let us know if u get thru. i gave up calling and just waited it out but not everyone can do that

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Final update: I used Claimyr and actually got through to a real person at DEO! The agent confirmed that the biweekly claiming schedule is normal and my first week is the "waiting week" that doesn't get paid. She also helped me understand the work search requirements better. For anyone else new to this process - make sure you're doing your 5 work searches EACH week, keep detailed records, and set calendar reminders for your claiming dates. The system is still terrible, but at least I understand it a bit better now.

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I'm glad you got it sorted out! The whole system is a learning curve for sure. Just wait until you have to deal with adjudication or fact finding... that's a whole other nightmare lol. But seriously, keeping good records of EVERYTHING will save you so many headaches down the road.

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idk about lawyers but make sure u keep claiming weeks while ur appeal is pending!!!! i didnt know this and lost out on 6 weeks of payments even tho i eventually won my appeal. u have to keep doing the work search and claiming every 2 weeks or they wont pay u retroactively

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Oh wow, I didn't realize this! I thought since I was denied I shouldn't claim weeks anymore. Thanks for letting me know - I'll make sure to keep up with the work search requirements and claiming while waiting for the appeal.

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Has anyone actually gotten through by calling at a specific time of day? I've heard early morning (right when they open) might work better? I'm dealing with a different issue but also can't reach anyone.

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I tried calling at 7:29am (they open at 7:30am) and still got the same recording and hangup. Its like nobody actually works there!!!

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I tried all different times for weeks before using Claimyr. The problem isn't just high call volume - they actually limit how many calls can even sit in the queue. So even if agents are available, the system hangs up once the queue limit is reached. Really frustrating system.

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UPDATE: The DEO just released a new form specifically for 2020-2021 overpayment disputes where there's a 1099-G discrepancy. It's called the "Benefit Payment Reconciliation Request." You can find it under the "Forms and Publications" section of CONNECT. This form lets you specifically flag cases where your 1099-G doesn't match what you received. They implemented this in March 2025 because so many people were having this exact issue.

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This is AMAZING news! Thank you so much for sharing this update. I just logged in and found the form. It specifically addresses my situation perfectly. I'm filling it out right now and uploading all my bank statements. I really appreciate everyone's help!

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This reminds me of when my daughter lost her job at the mall during that big retail shutdown last year. She was only there for two weeks before everyone got laid off. She kept getting denied by DEO too. The whole thing is so frustrating. She ended up moving back home with us because she couldn't pay rent. Have you looked into food banks in your area? At least that could help with feeding your kids while you figure things out.

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I'm sorry about your daughter's situation. That's exactly what I'm afraid of - having to give up my apartment. I've been to our local food bank once already. They were helpful but said they can only provide assistance once a month due to high demand.

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After reading through this thread, I think your best next steps are: 1) Use one of the methods suggested to actually speak with a DEO representative - either calling right at opening time or using Claimyr if you continue having trouble getting through 2) Ask specifically about alternative assistance programs you might qualify for given your childcare situation 3) Contact your county's Human Services department about emergency assistance programs - many counties have special funds for families with children 4) Document everything - your attempts to find work, childcare limitations, and communications with DEO Most importantly, don't give up after the initial rejection. Many people get denied initially but qualify after speaking with an actual representative who can consider your full situation.

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Thank you for laying out clear steps. I feel a bit less overwhelmed now with a plan to follow. I'll try calling at opening time tomorrow, and if that doesn't work, I'll look into Claimyr. I'll also contact Human Services tomorrow. I appreciate everyone's help so much.

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One clarification to my earlier advice: For the appeal process, log into CONNECT, go to the \

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Thank you for this additional information! The weird thing is I don't actually see any formal determination - my weeks just say \

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