Florida Unemployment

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DEO claim stuck 'under review' for a month - no correspondence or answers

I applied for Florida unemployment about a month ago and my claim has been sitting at 'under review' status ever since. I've called the DEO phone number at least 15 times but either get disconnected or sit on hold until the office closes. Never received a single piece of mail from them - no determination letter, no request for additional info, nothing. My CONNECT account just shows the same status with no explanation. My savings are dwindling fast after being laid off from construction work. Should I be worried that something's wrong with my application? How long does 'under review' typically last these days? Anyone have suggestions for what I should do next?

Updating on my situation: after using Claimyr to finally reach DEO, they told me my claim needed wage verification because I had worked for multiple employers. The agent transferred me directly to an adjudication specialist who fixed it while I was on the phone. Went from "under review" to "eligible" in one call. Sometimes you just need to reach the right person who can actually see what's holding things up.

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Ellie Kim

Author

That's really helpful since I also worked for multiple employers. If I don't hear anything by the end of next week, I might try that service. Between rent coming due and car payments, I'm getting desperate.

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I'm in a similar boat - been waiting 3+ weeks with "under review" status and it's really stressing me out financially. Reading through these comments, it sounds like the key things are: 1) Keep claiming weeks no matter what (I wasn't doing this!), 2) Try calling right at 7:30am on Monday mornings, and 3) Consider contacting my state rep if nothing happens soon. The multiple employer thing seems to be a common trigger for manual review. Thanks everyone for sharing your experiences - at least now I know I'm not alone in this frustrating process and have some concrete steps to try.

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Reporting Rover dogsitting income on DEO weekly claims - 1099 confusion

Hey everyone, I recently started dogsitting through Rover to make ends meet while I'm on unemployment in Florida. I know it's a 1099 position, but I'm confused about reporting this income when claiming my weeks on CONNECT. Do I have to report what I earn from Rover? How does this affect my weekly benefit amount? I've searched the DEO website but couldn't find any clear answers about gig work or 1099 income specifically. Anyone dealt with this before? I don't want to mess up my benefits or get hit with an overpayment notice later!

Has anyone else noticed that the CONNECT system is ridiculously confusing about where to report 1099/gig income? Like they intentionally make it complicated so they can hit you with overpayment notices later? ๐Ÿ™„

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Omg yes!! When I was claiming last month I sat there for like 20 mins trying to figure out where to put my Instacart money. Not like there's anyone to ask for help either!!

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I've been doing Rover for about 6 months while on unemployment and learned this the hard way! Here's what I wish someone had told me from the start: 1. **Always report gross earnings** - even though it stings seeing that full amount when Rover takes their 20% cut 2. **Report for the week you do the work** - not when you get paid (this tripped me up initially) 3. **Keep a detailed log** - I use a simple spreadsheet with dates, client names, services provided, and gross earnings 4. **The $58 weekly allowance is your friend** - anything under that won't reduce your benefits at all 5. **Set aside 25-30% for taxes** - this includes both income tax and self-employment tax since you're basically running a small business The CONNECT system asks "Did you work or earn money?" during weekly certification - that's where you report it. Don't overthink it, just be honest about everything. DEO will eventually cross-reference with IRS data anyway, so it's not worth the risk of getting hit with an overpayment later. Good luck with your dog sitting business! It's actually pretty rewarding work beyond just the income.

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Federal unemployment benefits in 2025 - is Florida DEO rolling out anything new?

Has anyone heard anything about federal unemployment benefits coming back in 2025? I thought I saw something on the news about Congress approving some kind of extension or new program, but when I checked the DEO CONNECT portal, there's nothing mentioned. My regular RA benefits just ran out last week (only got 12 weeks which is ridiculous), and I'm wondering if there's something else I should be applying for or if Florida is just behind on implementing whatever new federal program exists. The DEO website is useless as always.

I think the real issue is that Florida's unemployment system is designed to deny claims and keep the official unemployment rate artificially low. I was denied three times before finally getting approved, and then it was only for 12 weeks at $325 (before the recent increase). They count on people giving up.

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Zara Shah

Author

You're 100% right. The whole system feels designed to frustrate people into giving up.

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To directly answer your question: There are currently no new federal unemployment programs being implemented through Florida DEO. The regular state Reemployment Assistance provides 12-23 weeks depending on state unemployment rate (currently at the minimum 12 weeks). If you've exhausted these benefits, I recommend connecting with your local CareerSource office for job search assistance and potential retraining opportunities. They can also inform you about other assistance programs you might qualify for.

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Zara Shah

Author

Thank you for the clear information. I'll check with CareerSource tomorrow. Do they help with the job search requirements too or just general assistance?

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CareerSource offers comprehensive job search assistance including resume help, interview prep, and skills assessments. They can also help you meet your work search requirements by providing documentation of job search activities like attending workshops or career fairs. Each office varies in services, but most have computers you can use for online applications and staff who can help navigate job boards. Definitely worth a visit - it's free and they're usually much more helpful than trying to deal with DEO directly.

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DEO hasn't processed my claim for 10 months - legal options for suing?

I'm at my absolute breaking point with DEO. Filed my unemployment claim TEN MONTHS ago and have diligently claimed 20+ weeks, but still showing as 'processing' with ZERO payments. Not a single cent!!! I've called hundreds of times, sent emails, uploaded every document they've asked for, and nothing changes. The financial impact has been devastating - I've lost my apartment, had my car repossessed, and even lost my driver's license because I couldn't afford to renew it. I literally can't even apply for jobs that require driving now. Does anyone know if there's an official complaint process with DEO that actually works? Or has anyone successfully sued DEO for extreme delays? I've never considered legal action before but this seems like gross negligence at this point. I'm desperate for any advice on forcing them to actually process my claim or holding them accountable for what they've put me through.

One more thing I forgot to mention in my first comment - try emailing DEO.Publicrecords@deo.myflorida.com and request all records related to your claim under Florida public records law. Sometimes this can shake things loose since they're legally required to respond to public records requests. Include your claimant ID, full name, and last 4 of SSN.

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This is excellent advice. Public records requests create a formal legal obligation for them to respond, which sometimes gets more attention than regular inquiries. Just be aware it can take 7-10 business days for them to fulfill the request, but it's often worth the wait to see what's actually in your file.

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UPDATE: I finally got through this morning using the 7:30am trick! The agent actually told me my claim has been flagged for "multiple employment verification issues" - apparently 2 of my previous employers never responded to DEO's verification requests, and instead of just TELLING ME THIS, they've left my claim in limbo for 10 months!!! She said she's forwarding my case to a supervisor for expedited review, but I'm not holding my breath. I'm going to try all the other suggestions here too - public records request, inspector general complaint, and probably the news station route if nothing moves in the next week. Thank you all for the advice!

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thats so typical!!! they never tell us whats actually wrong!! at least now u know. keep pushing them every single day!!!!

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That's such a relief that you finally got some answers! The fact that they kept you in limbo for 10 months without telling you about the employer verification issues is absolutely unacceptable. Since you now know the specific problem, you might also want to try contacting those employers directly to ask if they received any verification requests from DEO. Sometimes the employers never even got the requests due to DEO's system issues. If the employers are willing to cooperate, they might be able to proactively send the verification info to help speed things up. Keep us posted on how the supervisor review goes!

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DEO sent message about action needed but my CONNECT inbox is empty - help!

So I got an email from DEO yesterday saying I need to respond to a request in my CONNECT inbox by today or my payments could be delayed or even denied. But when I log into my account and check my inbox, there's absolutely nothing there! I've refreshed the page like 20 times, tried logging out and back in, even tried a different browser, but still nothing shows up. Anyone else had this happen? Is this some kind of glitch in the system or could it be a phishing scam? I'm freaking out because I really can't afford to have my benefits delayed right now.

Good that you found the fact finding section! Even if it's due today, submit it anyway with as much documentation as you can. The system usually gives you until 11:59 PM tonight. If you're having trouble uploading documents, try making PDFs that are smaller than 5MB each - the system often rejects larger files. Also, take screenshots of your submission confirmation page as proof you completed it on time. This can be helpful if there's any dispute later about whether you met the deadline.

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I just submitted everything with about 20 minutes to spare! The confirmation page showed up so I think I'm good. Thanks everyone for the help. This forum literally saved me from missing the deadline and potentially losing my benefits!

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So glad you got it submitted in time! This is exactly why I always tell people to screenshot everything when dealing with DEO - their system can be so unpredictable. For anyone else reading this thread, it's also worth noting that you can usually request an extension on fact-finding deadlines if you have a legitimate reason (like the system not properly notifying you where to find the request). But obviously it's better to meet the original deadline when possible. Hope your benefits continue without any hiccups!

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