Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
This might sound weird, but have you tried reaching out on Twitter? Sometimes public callouts get their attention.
I haven't! Do I just tweet at the DEO account?
Yep, and use relevant hashtags like #unemployment #[yourstate]. Sometimes it works!
I'm so sorry you're going through this! 4 months is absolutely ridiculous. I went through something similar last year and what helped me was creating a detailed log of every interaction - dates, times, who I spoke with, reference numbers, etc. Also, if you haven't already, try filing a complaint with the Florida Department of Economic Opportunity's ombudsman office. They're supposed to help resolve these kinds of issues. Sometimes having an official complaint on file can help push things along. Don't give up - you deserve to get your benefits!
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UPDATE: I finally got through! For anyone with the same problem - I used the 7:29am trick mentioned above AND called on Tuesday instead of Monday (which seems less busy). Was on hold for 45 minutes but finally spoke to someone who reset my two-factor authentication and connected it to my new phone number. All fixed now and I was able to claim my weeks that were pending! Thanks everyone for your help!
Great news! Glad you got it resolved. Don't forget to set up your work search record for the weeks you're claiming. DEO has been doing more random audits of work search activities lately.
thanks for updating us! good to know the 7:29 trick actually works
Congratulations on getting through! This is really helpful for others dealing with the same issue. I'm curious - when you called at 7:29am, did you get the usual "high call volume" message or did it actually put you in a queue? I'm planning to try this method myself next week for a different account issue and want to know what to expect. Also, do you remember roughly how long the actual account reset process took once you had the agent on the line?
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@OP - just checking back. Were you able to get this resolved? I'm curious if it was the same issue I had with the remaining balance being less than the weekly amount.
Yes! You were exactly right. I used Claimyr yesterday morning and got connected to a DEO agent in about 10 minutes. She confirmed my remaining balance was $248 but my weekly benefit amount is $275, so the system wouldn't let me claim it. She had to do some kind of manual override, and the week appeared in my account about an hour later. I was able to claim it right away. Thank you so much for your help - I would have never figured this out on my own!
Glad to hear you got it resolved! This is such a common issue that more people need to know about. The fact that the system won't let you claim a partial final week when your balance is less than your full weekly amount is really frustrating - especially since you're entitled to that money. Thanks for sharing the solution about Claimyr too. I've been struggling with DEO phone lines for other issues and might give that service a try. It's crazy that we have to use third-party services just to reach our own state unemployment office, but if it works, it works!
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did u get ur payment yet? i had somethin similar happen last month
Yes! The money finally showed up in my account this morning - both weeks paid at once. Such a relief! Thanks for checking in.
This is exactly why I always tell people to document everything when dealing with DEO! Screenshots of your CONNECT account showing "processed" status, records of when you called, what agents told you - everything. The system is so unreliable that having proof of what happened can be crucial if you need to escalate later. I'm glad you got it resolved quickly once you reached an agent, but it's ridiculous that invisible holds like this are even possible. DEO really needs to fix their transparency issues - people shouldn't have to guess what's wrong with their claims when they're depending on these payments to survive.
Christian Bierman
Update: I found my 1099-G online in CONNECT just like people suggested here. For anyone else looking, go to View and Maintain Account Information, then look for the 1099-G option in the dropdown menu. Thanks everyone for your help! Sending this info to my tax guy now.
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Austin Leonard
•Thanks for sharing! Just found mine too after reading this
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Paolo Ricci
Glad you were able to find yours online! This thread has been super helpful - I was in the same boat waiting for mine in the mail. Just want to add for anyone else reading this: when you're in CONNECT looking for the 1099-G, sometimes the page takes a while to load so don't give up if it seems slow. Also, make sure you have a PDF reader installed because it downloads as a PDF file. Mine showed the correct amount thankfully, but definitely good advice from others here to double-check against your own records before filing!
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