Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Olivia Clark

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Just wanted to follow up - were you able to get through using any of these methods? I'm curious which one worked for you.

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Yara Assad

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YES! Success! The CareerSource office was the winner. I called them this morning, explained my situation, and they were able to see that there was an issue with my wage transcript from my previous employer in Tennessee. The CareerSource rep called someone at DEO directly and got it resolved! My status changed from pending to eligible this afternoon. I'm so relieved and grateful for everyone's suggestions here!

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That's fantastic news! I'm so happy the CareerSource route worked for you. It's amazing how they were able to identify the specific issue with your Tennessee wage transcript and get it resolved so quickly. This is exactly the kind of success story that gives hope to others struggling with the same system. Thanks for following up to let everyone know what worked - I'm sure future people finding this thread will really appreciate knowing that CareerSource can be the key to breaking through DEO's phone wall!

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Ravi Kapoor

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Just checking back - were you able to get this resolved? I'm still dealing with DEO account issues and wondering if you found a solution that worked.

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Yes! Finally got it fixed yesterday. Ended up using Claimyr to reach an agent (worth every penny) and they were able to unlink our accounts. The agent explained they're seeing hundreds of these cases daily. For anyone else with this issue - they need to do what they call an "identity separation" in their system which can only be done by tier 2 support staff. Make sure you ask to be transferred to that department specifically!

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I'm dealing with a very similar situation right now! My account got locked after the new email requirement and I've been trying to get through to someone for days. This is so stressful when you're counting on that final payment. Thank you to everyone who shared their experiences and solutions - it's really helpful to know I'm not alone in this. Going to try the CareerSource office visit approach first since that seems most reliable, and if that doesn't work I'll look into the Claimyr service. Has anyone had success with the tier 2 support transfer that Isabella mentioned? Wondering if I should specifically ask for that when I do get through to someone.

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Ethan Brown

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UPDATE: I wanted to share what ended up working for me in case others are still struggling. I took the advice about going to CareerSource and it was PERFECT. I went to the office in Broward County, showed my ID, and they were able to print my 1099-G in less than 15 minutes. The staff person there said they've been helping hundreds of people with this same issue. She also mentioned they can help with other DEO-related problems too. Definitely try this route if you're still trying to get your tax documents!

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Carmen Ortiz

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thank you SO MUCH for updating us!!! im gonna try my local careersource tomorrow!!!

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Yuki Yamamoto

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Great to hear you got it resolved! This is definitely the fastest solution for most people right now. The DEO really should make this information more widely available.

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I'm dealing with this exact same issue right now! My 2021 CONNECT account also seems to have vanished into thin air. I've been trying for weeks to get my 1099-G and it's been incredibly frustrating. Reading through all these responses is really helpful - I had no idea CareerSource could help with this! I'm definitely going to try that option first since it seems like the fastest solution. It's ridiculous that the DEO makes it so difficult to access our own tax records. Thanks everyone for sharing your experiences and solutions!

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Chloe Robinson

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Have you received a hearing date yet? If not, you still have time to submit additional evidence. I recommend sending a more detailed letter from your doctor using the Appeals Document Upload feature in CONNECT. The letter should specifically state: 1) Your condition was directly worsened by specific workplace conditions, 2) Immediate cessation of work was medically necessary, and 3) Why reasonable accommodations would not have been sufficient. Include medical records showing your condition worsened while employed there. This approach has helped several clients I've worked with, and occasionally results in a favorable decision without a hearing, though that's uncommon.

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I haven't received a hearing date yet. I'll contact my neurologist tomorrow to get that detailed letter with those specific points. Thank you so much for the guidance!

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I'm dealing with a very similar situation right now - had to quit my retail job due to panic attacks that were triggered by the crowded, high-stress environment. My psychiatrist told me the workplace was exacerbating my anxiety disorder and I needed to leave immediately for my mental health. Of course, DEO denied me for the same "failed to make reasonable efforts" reasoning. Reading through these comments is really helpful - it sounds like the hearing process isn't as intimidating as I thought it would be. @Isabella Oliveira, I'd definitely recommend getting that more detailed letter from your neurologist like others have suggested. The fact that your doctor specifically told you to leave immediately seems to be a key factor in winning these cases. Good luck with your appeal!

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Freya Andersen

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@profile4 I called right when they opened at 7:30am and still waited on hold for 1.5 hours. I think Monday mornings are slightly better than other times. Just had to keep redialing when it disconnected me (about 8 times).

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Diego Mendoza

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Thanks for the tip! I'll try early Monday morning. The disconnects are so frustrating!

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Ryder Ross

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I'm dealing with something similar! Got a random $685 deposit yesterday with no explanation in CONNECT. My regular claim schedule got all mixed up after that system update in May too. Reading through everyone's experiences here makes me feel so much better - I was worried I'd have to pay it back later! It sounds like they're definitely catching up on backpay and waiting weeks from the system glitch. I'm going to start taking weekly screenshots of my payment history like some of you suggested. Has anyone figured out if there's a way to see which specific weeks these mystery payments are for in CONNECT?

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