@OP - just checking back. Were you able to get this resolved? I'm curious if it was the same issue I had with the remaining balance being less than the weekly amount.

Glad to hear you got it resolved! This is such a common issue that more people need to know about. The fact that the system won't let you claim a partial final week when your balance is less than your full weekly amount is really frustrating - especially since you're entitled to that money. Thanks for sharing the solution about Claimyr too. I've been struggling with DEO phone lines for other issues and might give that service a try. It's crazy that we have to use third-party services just to reach our own state unemployment office, but if it works, it works!

did u get ur payment yet? i had somethin similar happen last month

This is exactly why I always tell people to document everything when dealing with DEO! Screenshots of your CONNECT account showing "processed" status, records of when you called, what agents told you - everything. The system is so unreliable that having proof of what happened can be crucial if you need to escalate later. I'm glad you got it resolved quickly once you reached an agent, but it's ridiculous that invisible holds like this are even possible. DEO really needs to fix their transparency issues - people shouldn't have to guess what's wrong with their claims when they're depending on these payments to survive.

Did you check if you have any "Return to Work" issues? Sometimes DEO thinks you've been offered work and declined it, even if that's not true. It shows up under the "Determinations" tab as "RTW" and can put all payments on hold.

I'm dealing with the exact same issue right now! Applied in February, approved in April, and it's now been 6 weeks with every payment showing "On Hold" status. Like you, I've tried everything - called constantly, sent messages through CONNECT, even drove to a local DEO office only to be told they can't help with claims processing. One thing I discovered that might help: if you go to the "Monetary Determination" section in CONNECT, sometimes there are hidden issues that don't show up elsewhere. Also, I noticed that some people who were approved around the same time as us are having identical problems - makes me wonder if there's a systemic issue with claims processed in March/April. I'm planning to try the state senator route based on the advice here. This whole situation is beyond frustrating, especially when you're already dealing with job loss stress. Hang in there - it sounds like persistence eventually pays off (literally) for most people.

Just a heads-up for everyone: I've been claiming benefits for several months now, and in my experience, the CONNECT system does occasionally have maintenance or slowdowns around holidays. Even though there's no official extension, I would recommend completing your work search reports at least 48 hours before your deadline if it falls on July 4th. This gives you buffer time in case of any technical issues. Also, take screenshots of your submission confirmation page as proof just in case questions come up later. Better to be prepared than have to deal with appeals!

I'm new to the unemployment system and this is really helpful information. I have a July 4th deadline too and was panicking about the holiday timing. Based on what everyone's saying, it sounds like I need to get my work search activities submitted by July 3rd at the latest. Quick question though - when you submit early, does it still count for the correct claim week? I don't want to accidentally mess up my reporting period by submitting too early. Also, does anyone know if the CONNECT system sends confirmation emails when you successfully submit?

UPDATE: Based on everything here, it sounds like you have a few good next steps: 1) Try visiting CareerSource in person, 2) Contact your state representative, 3) Try calling right at opening time or consider using a service to connect you, and 4) Specifically ask to speak with an adjudicator who can see the detailed status of your claim. One of these approaches should help break through the logjam. Please let us know what ends up working!

I'm dealing with almost the exact same situation - my claim has been on hold since January 15th with absolutely no explanation! Like you, I've called dozens of times and gotten nowhere. What's really frustrating is that I have friends who filed claims after me and they're already getting their benefits. The "pending issue" message is maddening because it tells you literally nothing. I've been surviving on credit cards and help from family, but that's not sustainable. Really hoping some of these suggestions work for you because I'm going to try them too. The system is definitely broken when people are waiting months just to find out what the problem even is.