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BTW dont forget to keep doing your work searches every week even while ur in adjudication!! I messed up and missed submitting them for 2 weeks during my wait time and almost lost benefits for those weeks. DEO is super strict about this.
I'm in a similar situation - been waiting 5 weeks in adjudication and really starting to panic about rent. One thing that helped me was contacting my utility companies (electric, water, etc.) to explain the situation and ask for payment extensions. Most have hardship programs that can give you 30-60 days extra time to pay bills, which frees up what little money you have for rent. Also check if your county has a "one-time emergency assistance" program - mine had a fund specifically for people waiting on unemployment that could cover up to $1000 in rent. You usually can only use it once but it might buy you the time you need for DEO to get their act together.
Just wanted to follow up - were you able to get through using any of these methods? I'm curious which one worked for you.
YES! Success! The CareerSource office was the winner. I called them this morning, explained my situation, and they were able to see that there was an issue with my wage transcript from my previous employer in Tennessee. The CareerSource rep called someone at DEO directly and got it resolved! My status changed from pending to eligible this afternoon. I'm so relieved and grateful for everyone's suggestions here!
That's fantastic news! I'm so happy the CareerSource route worked for you. It's amazing how they were able to identify the specific issue with your Tennessee wage transcript and get it resolved so quickly. This is exactly the kind of success story that gives hope to others struggling with the same system. Thanks for following up to let everyone know what worked - I'm sure future people finding this thread will really appreciate knowing that CareerSource can be the key to breaking through DEO's phone wall!
Just checking back - were you able to get this resolved? I'm still dealing with DEO account issues and wondering if you found a solution that worked.
Yes! Finally got it fixed yesterday. Ended up using Claimyr to reach an agent (worth every penny) and they were able to unlink our accounts. The agent explained they're seeing hundreds of these cases daily. For anyone else with this issue - they need to do what they call an "identity separation" in their system which can only be done by tier 2 support staff. Make sure you ask to be transferred to that department specifically!
I'm dealing with a very similar situation right now! My account got locked after the new email requirement and I've been trying to get through to someone for days. This is so stressful when you're counting on that final payment. Thank you to everyone who shared their experiences and solutions - it's really helpful to know I'm not alone in this. Going to try the CareerSource office visit approach first since that seems most reliable, and if that doesn't work I'll look into the Claimyr service. Has anyone had success with the tier 2 support transfer that Isabella mentioned? Wondering if I should specifically ask for that when I do get through to someone.
UPDATE: I wanted to share what ended up working for me in case others are still struggling. I took the advice about going to CareerSource and it was PERFECT. I went to the office in Broward County, showed my ID, and they were able to print my 1099-G in less than 15 minutes. The staff person there said they've been helping hundreds of people with this same issue. She also mentioned they can help with other DEO-related problems too. Definitely try this route if you're still trying to get your tax documents!
thank you SO MUCH for updating us!!! im gonna try my local careersource tomorrow!!!
I'm dealing with this exact same issue right now! My 2021 CONNECT account also seems to have vanished into thin air. I've been trying for weeks to get my 1099-G and it's been incredibly frustrating. Reading through all these responses is really helpful - I had no idea CareerSource could help with this! I'm definitely going to try that option first since it seems like the fastest solution. It's ridiculous that the DEO makes it so difficult to access our own tax records. Thanks everyone for sharing your experiences and solutions!
Sean Kelly
mine just hit my way2go card!!! didnt even say it was processed yet in connect but the money is there! im literally crying right now ðŸ˜
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Anastasia Kozlov
•That's awesome news! Mine still says processing but hopefully it'll come through tonight. Thanks for letting us know they're actually sending the money out fast!
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Nathaniel Mikhaylov
Just wanted to share my experience for anyone still waiting - my payment hit my direct deposit account about 2 hours ago even though CONNECT still shows "processing"! I'm in the 4-6 digit group that was supposed to process tomorrow according to Zara's update, so it looks like they might be moving faster than expected. The amount was exactly $337.50 after taxes for all 3 weeks. For those still waiting, keep checking your actual bank/card accounts even if CONNECT hasn't updated yet!
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