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DEO payment delay after holiday weekend - rep says no issues but money still pending

I'm getting concerned about my recent unemployment payment. Filed my claim on Monday as usual, but it's still showing as pending in CONNECT. Normally I file Monday and see my funds on Wednesday without fail. This week - nothing. After a ridiculous 2+ hour wait on the phone, the DEO rep told me there aren't any issues flagged on my account and blamed it on "holiday processing delays." She couldn't even tell me when to expect the payment! Has the holiday weekend really caused this much backup in their system? Anyone else experiencing unusual delays this week? I've got rent due Monday and I'm starting to worry...

UPDATE: Payment finally hit my account this morning! That was 5 days later than normal. Thanks everyone for your help and suggestions. For anyone reading this later - yes, holiday weekends really do cause major delays in the DEO payment system, so plan accordingly!

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Glad to hear it came through! Always a good idea to build in a little extra time cushion around holidays for DEO payments. Thanks for updating the thread so others will know what to expect.

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So glad you got your payment! I've been dealing with the same issue this week and your thread really helped calm my nerves. Filed Monday, still waiting but after reading everyone's experiences I'm feeling more confident it'll come through soon. The DEO really needs to improve their communication about these holiday delays - would save everyone so much stress and phone wait time if they just posted notices about expected processing delays!

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Confused about $1200 additional payment when claiming weeks on July 30th - will I get it?

I'm totally confused about whether I'll receive another $1200 payment when I claim my weeks on July 30th. My benefit weeks are running about two weeks behind schedule (not sure why). I've heard mixed things - someone in another thread said they got an extra payment, but the DEO website doesn't mention anything. I'm trying to budget for August rent and need to know if this money is coming or not. Has anyone who claims on bi-weekly schedule received this payment recently? The DEO call center is impossible to reach as usual...

Update for everyone following this thread: I just checked the DEO website and they've added a FAQ about the $1200 supplement. Official cutoff date was July 15th, and all qualifying payments should be issued by August 10th. If you claimed weeks that included days before July 15th and don't see the supplement by August 10th, you need to contact them directly.

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Thank you for checking! This gives me a timeline to work with. I'll wait until after I claim on the 30th, and if I don't see the supplement by August 10th, I'll follow up with DEO.

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Just wanted to share my experience since I was in a similar situation last week. I was also claiming weeks that were 2 weeks behind and wasn't sure about the $1200 supplement. I claimed on July 23rd for weeks ending July 6th and July 13th, and I did receive the full $1200 supplement about 3 days after my regular unemployment payment hit my account. So if your claim on July 30th includes any weeks from before July 15th, you should definitely get at least a partial payment. The key thing is that it's based on the actual week dates you're claiming, not when you submit the claim. Hope this helps with your budgeting!

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2 months of calling DEO with no success - is there ANY way to reach a human?

I'm seriously at my wit's end here. For the last 2 months, I've been trying EVERYTHING to talk to someone at DEO about my claim stuck in pending status. I've: - Called the main number 800-681-8102 at least 50 times (mostly between 7:30-8:00am) - Emailed the general inbox AND my district's legislative office - Messaged through the CONNECT portal 3 different times - Literally drove to the CareerSource office (they said they can't directly contact DEO) Every single call either disconnects immediately with the "we're experiencing high call volume" message or puts me on hold for 2+ hours before disconnecting. I took unpaid time off work THREE TIMES to wait on hold, and still got nowhere. I've got bills piling up, and $4,250 in benefits just sitting there in limbo. The CONNECT website just shows "pending adjudication" with zero explanation of what's actually wrong. Has ANYONE successfully reached a human being at DEO lately? I'm desperate for any tricks or tips at this point. Is showing up at an actual physical DEO office possible?

my sister works for the state (not DEO) but she said DEO agents are quitting like crazy & they're super understaffed. not making excuses for them but explains why its so hard to get thru. good luck!

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I'm going through the exact same thing right now - 6 weeks of pending adjudication with zero explanation. Reading through these comments gives me some hope though! I'm definitely going to try the secondary number (833-352-7759) that Sebastian mentioned, and maybe look into Claimyr if that doesn't work. One thing I wanted to add - I've been documenting every single call attempt with dates and times in a spreadsheet. My friend who works in legal said this could be helpful if I need to escalate to a formal complaint later. Might be worth doing if you haven't already. Also, have you tried checking if there are any local legal aid organizations that help with unemployment issues? I found one in my area that offers free consultations for people stuck in the system. They might know additional tricks or have connections we don't. Thanks for posting this - it's oddly comforting to know I'm not alone in this nightmare!

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Won my DEO appeal but unsure what happens next - payment timeline?

Just got the determination letter saying my appeal for unemployment benefits was successful! DEO reversed their decision, which is a HUGE relief after fighting this for almost 6 weeks. The letter says 'determination reversed' but doesn't explain what happens next or when I can expect payment. Do I need to submit anything else? Call someone? Or just wait for the money to show up? I'm paranoid about missing some crucial step and having them use that as an excuse to deny me again. This whole process has been so confusing. Anyone who's successfully won an appeal know what the next steps are and roughly how long until I see the $4,750 they owe me?

Just to add one more important detail - make sure you're still claiming your weeks on schedule even while waiting for the appeal payment. Some people stop claiming because they're waiting for the appeal result, but you need to keep claiming to maintain eligibility for any current and future weeks. The back pay from your appeal is separate from your ongoing claims.

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Yes! I've been religious about claiming my weeks on time. Haven't missed a single one. Really hoping this all gets resolved soon. Thanks for all the advice everyone!

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Congratulations on winning your appeal! I went through something similar about 8 months ago. After my determination was reversed, it took exactly 9 business days for the payment to hit my account. The key thing I learned is to be patient but vigilant - check your CONNECT account every morning to watch for status changes. One tip that helped me: screenshot your determination letter and save it somewhere safe. If there are any delays or issues, having that proof readily available makes phone calls with DEO much smoother. Also, don't panic if you see the status bounce around a bit in the system - mine went from "Hold" to "Eligible" to "Processing" to "Processed" over the course of a week. The $4,750 you're owed should include all the back weeks plus any applicable federal supplements. You've done the hard part by winning the appeal, now it's just waiting for their system to catch up!

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CONNECT direct deposit to Cash App - is it reliable for DEO payments?

Hey everyone! I'm thinking about switching my unemployment direct deposit from my regular bank to my Cash App because my bank has been charging me ridiculous fees. Has anyone here used Cash App to receive their DEO benefits? I'm wondering how long the deposit typically takes to show up after claiming weeks. My regular bank usually takes 2-3 business days after I claim, but I heard Cash App might be faster? I'm a little nervous about changing my payment method in CONNECT since I really can't afford any delays right now. Just want to know if it's reliable and if there are any issues I should be aware of before making the switch. Thanks!

Xan Dae

Author

Thanks for all the feedback everyone! After reading your experiences, I think I'm going to look into a fee-free online bank instead of Cash App. The potential headaches just don't seem worth it, especially since it sounds like the deposit timing is about the same anyway. I really appreciate all the advice!

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That's a wise choice. If you're looking for recommendations, Chime and Varo are popular alternatives to traditional banks with no monthly fees and they work seamlessly with DEO direct deposits. Many of them also offer early direct deposit features that might get your unemployment payments a day earlier than traditional banks.

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I've been using Cash App for my DEO payments for about 4 months now and it's been mostly reliable. The timing is pretty consistent - usually shows up within 2-3 business days after claiming, same as most banks. One tip: make sure you screenshot your routing and account numbers from the Cash App banking section before entering them in CONNECT. I've seen people make typos and then have to wait weeks to fix payment issues with DEO. The main downside is customer service if something goes wrong, but honestly DEO's customer service isn't great either so it's kind of a wash. If you're really worried about fees, I'd also suggest looking into Chime or other online banks that don't charge monthly fees but have better support than Cash App.

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