CONNECT showing both regular unemployment and old PEU claim - what's going on with my DEO account?

This is actually pretty common in the CONNECT system. The old program designation sometimes stays visible even when you file a new claim. What matters is what program your NEW claim shows under the 'Current Program' section. As long as your new claim says Regular Unemployment (RA) and shows a monetary determination, you should be fine. The system will eventually update fully.

THISS EXACT THING happened to me in February!!! The DEO system is a complete MESS and they never clean up old claims properly. I had to call them 37 TIMES before getting through to fix it because my payments were being calculated wrong. They were using my old wage info instead of new!!!! YOU NEED TO CALL THEM ASAP or you might get wrong payment amounts!!!

i think this is normal? my brother had same thing happen his account still showed pua stuff from before but his new claim went thru ok

Wait what's PEU? Is that different from PUA? I'm getting so confused with all these programs. I just applied for the first time last week.

If you need to actually reach someone at DEO to fix this (which you might), try using Claimyr. I was in a similar situation with an old claim causing issues with my new one and spent DAYS trying to get through on my own. With Claimyr I got connected to a real agent in about 20 minutes. Check out their video demo at https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj or go to claimyr.com. Seriously saved me so much frustration after getting disconnected for the 10th time trying to call directly.

To answer your question about timing: The monetary determination usually takes 7-10 business days to process. During that time, make sure you're still claiming your weeks according to your scheduled days (even while pending) and completing all 5 required work searches per week. Document everything carefully. Regarding the old claim showing: This is mostly a visual issue in CONNECT. The system keeps historical claim data visible but your benefits will be based on your new claim information once processed. If after 3 weeks you still don't see a monetary determination, then I'd suggest calling to check if there's a specific issue holding things up.

Just to add to what others have said - make sure you click on the current claim (the new Regular Unemployment one) when you're navigating through CONNECT. The system sometimes defaults to showing your old claim info which can be really confusing. There should be a dropdown menu somewhere that lets you select which claim you're viewing. Always verify you're looking at and making changes to your new claim.

Check if you have any pending fact-finding or identity verification requirements. Sometimes when you file a new claim while an old one is still in the system, it triggers additional verification steps. Look in the "Determination, Pending Issues and Decision Summary" section of CONNECT. That might explain why it's still pending and showing both claims.