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Can't find 12-digit issue ID number needed for DEO appeal - where is it located?

I got a determination letter saying my claim was denied because they think I quit voluntarily (I was definitely laid off). I need to file an appeal ASAP, but the instructions say I need a 12-digit 'issue ID number' to submit online. I've been searching all over CONNECT for hours and can't find this number anywhere! The determination letter only shows a 'determination ID' which is only 8 digits. I'm seriously stressing because I only have a few days left in my appeal window. Does anyone know where to find this mysterious 12-digit issue number they're asking for? Is it on a specific page in CONNECT or hidden in some document I'm overlooking?

To clarify some confusion in this thread: There are actually TWO different ID numbers related to determinations: 1. Issue ID Number - This is a 12-digit number (all numeric) that identifies the specific issue/determination 2. Document ID - This sometimes appears on determination letters and may include letters For appeals, you specifically need the 12-digit Issue ID Number. The most reliable place to find it is in CONNECT under the Determination Summary, then clicking on the specific determination, then viewing the details. If you still can't locate it, call DEO and request it specifically.

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Ohhhh that explains it! I was looking at the Document ID. Thanks for clearing that up!

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This is super helpful clarification. I found the correct 12-digit numeric Issue ID and submitted my appeal. The DEO system is so confusing with all these different numbers!

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Just wanted to add one more tip that saved me when I was in this exact situation - if you're using a mobile device to access CONNECT, try switching to a desktop computer. The mobile version sometimes doesn't display all the fields properly and I couldn't see the Issue ID details until I logged in on my laptop. Also, make sure you're looking at the most recent determination if you have multiple ones - I was looking at an old determination from a previous claim by mistake! The system keeps all your old records which can be confusing. Hope this helps someone avoid the stress I went through!

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DEO payment stuck in pending status - how long until direct deposit actually shows up?

So I've been claiming weeks for the past month, and FINALLY saw my first payment switch from 'pending' to 'processed' in CONNECT yesterday morning! The system shows it was issued via direct deposit, but there's still nothing in my bank account as of this afternoon. With Monday being Memorial Day, I'm getting super anxious about when this money will actually hit my account. My rent is due Tuesday and I've been counting on this payment! Does anyone know the typical timeframe for DEO direct deposits to actually show up once they're marked as 'processed'? Really hoping it doesn't get delayed because of the holiday weekend... ๐Ÿ˜ซ

UPDATE: Just got the deposit this morning (Wednesday)! So it took 3 business days plus the holiday weekend. Thanks everyone for the help and suggestions. For anyone else searching about this - yes, it does take several business days after it shows 'processed' in CONNECT, and holidays definitely slow things down.

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awesome! glad it worked out!

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Thanks for updating the thread with what happened. This will help others who search for similar issues in the future.

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So glad to see your update that the money finally came through! This is exactly why I always tell people to expect 3-5 business days after it shows "processed" - especially around holidays. The DEO really needs to be more transparent about these timing delays. I've been helping people navigate unemployment issues for years and this confusion about payment timing comes up constantly. At least now anyone who finds this thread will know what to expect!

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DEO adjudication message disappeared from CONNECT - is my claim approved or denied?

I've been stuck in adjudication for over 8 weeks on my Florida unemployment claim. When I logged in this morning, I noticed the 'pending adjudication' message that was previously on my CONNECT dashboard is completely gone. My claim status still shows 'Active' but there's no payment scheduled yet. Does this mean my claim was approved or denied? Has anyone else experienced this? I'm nervous to get my hopes up but also worried they might have denied me without sending a notification. Should I keep claiming weeks while I wait to see what happens?

congratulations!! the payments should show up in a few days. make sure you keep claiming weeks

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Thank you! Yes, I'm claiming another week tomorrow. Such a relief!

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Congratulations on getting approved! Your experience really shows how unpredictable the CONNECT system can be. The fact that the adjudication message disappeared and then the determination letter appeared the next day is actually pretty typical timing from what I've seen. For others still waiting - this is a great example of why it's worth checking your CONNECT inbox daily even if you don't get email notifications. The payments should start processing within the next few business days now that you have that approval letter. Keep us posted on when the money hits your account!

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DEO Federal payments delayed - June 2025 bi-weekly deposit missing

Has anyone's federal unemployment supplement payment NOT shown up today? I was expecting $1500 to hit my account this morning (June 23rd) but nothing so far. My last bi-weekly payment came through fine on June 9th and I've been getting the regular $350 state payments without issues. The DEO website shows 'processed' but my bank account shows nothing. This is so frustrating and unpredictable! Are they having some kind of system delay? Anyone else in the same boat with missing federal payments today?

UPDATE: My payment just hit my account about 10 minutes ago! Looks like it was just delayed by about 14 hours. Check your accounts everyone!

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Just checked and mine came through too! What a relief! Still annoying they don't warn us about these delays though.

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Same thing happened to me! My federal supplement didn't show up this morning either - was expecting $1500 like usual. I'm also on direct deposit and my state payment came through fine. Really glad to see Jasmine's update that hers just came through - gives me hope mine will show up soon too! I wish DEO would send out notifications when they know payments are going to be delayed. Having to find out through community posts like this is frustrating when we're all depending on these payments for basic expenses.

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Can I qualify for partial DEO benefits with drastically reduced hours during pregnancy?

My manager just cut my hours from 5 days down to 1-2 days per week because our business has slowed down significantly. I'm 30 weeks pregnant and now I'm only getting about 12 hours weekly when I was consistently working 40+ hours before (I even picked up Saturday shifts regularly). The timing is terrible - I was counting on these last few months of full paychecks to build my maternity savings. I'm worried I won't qualify for DEO benefits since I'm still technically employed, but my income has dropped by more than 75%! I've tried looking for other work, but let's be real - no one's hiring someone who's visibly 7 months pregnant and will need leave soon. Has anyone successfully filed for partial unemployment in Florida with reduced hours? Would DEO consider my pregnancy situation as part of my claim? I'm feeling pretty desperate about how to pay bills until my baby arrives.

One more thing about partial unemployment - DONT get tripped up on the question about WHY you're not working full hours. Make sure you select "Hours reduced by employer" and NOT "Not enough work available" or "Business slow." Those other options can trigger different review processes!! The exact wording matters SO MUCH with DEO applications.

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I went through something similar (though not pregnant) when my retail job cut my hours from 35 to 8 per week last year. I was SO stressed about applying because I thought being "still employed" meant I couldn't get benefits. But I qualified for partial unemployment and it literally saved me financially! A few things that helped me: - I filed online through CONNECT on a Tuesday morning (seemed less busy than Mondays) - I kept every text/email from my manager about the schedule changes as proof - When they asked about work availability, I just focused on the fact that I was ready to work my normal hours if offered The process took about 3 weeks to get my first payment, but once it started, it was consistent. Don't let anyone scare you away from applying - if your hours were cut through no fault of your own, you have every right to file. The worst they can do is say no, but based on what you've described, you should absolutely qualify. Wishing you the best during this stressful time! Financial stress is the last thing you need while preparing for your baby.

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