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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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am i the only 1 confused by all the different unemployment terms?? whats the difference between benefit year ending vs exhausting benefits vs extensions??? i thought i had until december but now im worried
It can definitely be confusing! Here's a quick explanation: - Benefit Year: This is the 12-month period that begins when you first file your claim. Your claim ends when this year is over (like OP's ending on July 31st). - Exhausting Benefits: This means you've used all the weeks of benefits you were eligible for within your benefit year. In Florida, that's typically up to 12 weeks of regular benefits (or up to 23 weeks if state unemployment is high). - Extensions: These are additional weeks of benefits that might be available after you exhaust your regular benefits but before your benefit year ends. Extensions usually only exist during special circumstances (like during the pandemic) and require federal or state authorization. If your claim started in December of last year, your benefit year would end in December 2025, so you still have time left in your benefit year. But you should check how many weeks of benefits you were initially approved for to see if you might exhaust those weeks before December.
Update: I finally got through to DEO this morning after trying for 3 hours! The agent confirmed there's no automatic extension after July 31st. She said I need to wait until my benefit year officially ends, then file a completely new application. She also checked my work history and said I probably won't qualify for a new claim because I haven't earned enough in my base period. She suggested applying for other assistance programs through ACCESS Florida in the meantime. Not the news I was hoping for, but at least I know where I stand now.
I'm sorry to hear that. Definitely follow up with CareerSource like I mentioned. Also check with your county's Community Action Agency - they sometimes have emergency assistance for rent and utilities that can help bridge the gap.
Thanks for sharing the update, Pedro. I'm in a similar situation with my benefit year ending soon. Quick question - when the agent checked your work history, did she look at wages from your part-time job automatically, or did you have to specifically ask her to include those? I want to make sure they're considering all my earnings when I eventually have to reapply.
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UPDATE: Finally got through!!! After trying the direct line that @helpful_advisor suggested plus contacting my state rep's office, my claim was unlocked yesterday! Had to speak with a claims specialist who explained there was a "system flag" on my account related to previous employment verification. They removed the flag manually and now I can access everything. Already claimed all my back weeks and should receive payment within 2-3 business days. THANK YOU everyone for your help - I would have never figured this out without your suggestions!
Great news! Make sure to set a calendar reminder to claim your weeks on time going forward - the system is very unforgiving about missed claim weeks.
Congratulations on finally getting this resolved! Your experience is exactly why this community is so valuable - people helping people navigate this broken system. For anyone else reading this thread who's still stuck with a locked claim, here's what seems to work based on all the responses: 1) Try the direct DEO line with specific menu options that @helpful_advisor provided, 2) Contact your state representative's office for escalation, 3) Document everything in case you need to file an appeal. The key takeaway is DON'T GIVE UP - these issues can be resolved, but it takes persistence and knowing the right channels. Thanks for updating us with your success story!
This is such an inspiring success story! I'm relatively new to dealing with DEO issues but seeing how this community came together to help @Sophia Bennett get her claim unlocked gives me hope. I m'bookmarking all these suggestions - the direct phone line, contacting state reps, and documenting everything seems like solid advice for anyone facing similar problems. It s'crazy that it took 4 months to resolve something that should be straightforward, but at least there are ways to get help when you know where to look. Thanks everyone for sharing your knowledge!
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Has anyone tried the Florida Senate office for help with DEO issues? My coworker said they resolved her 3-month stuck claim in less than a week after she contacted her state senator's office. Might be worth a shot if the state rep doesn't help.
my brother did this!!!! senator's office fixed his claim in 4 days after being stuck for almost 3 months. def worth trying both rep and senator
Update: I tried calling at 7:29am today and actually got through after being on hold for about 45 minutes! The agent confirmed my claim WAS assigned to an adjudicator on February 1st, but said they're currently working on claims from mid-January. She estimated it would be another 2-3 weeks before mine is reviewed. I also emailed the urgent address and plan to contact my state rep tomorrow. Thanks everyone for your advice - at least I have some actual information now instead of being completely in the dark.
That's great progress! At least now you have a timeline and confirmation that your claim is actually in the system. The 7:29am trick really does work - I've used it successfully three times now. While you're waiting for the adjudication, definitely follow through with contacting your state rep as backup. Some people have had luck getting their claims expedited that way. Keep us posted on how it goes!
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UPDATE: I want to thank everyone for their help! I followed several suggestions: 1) Emailed my state rep with all my info, 2) Used Claimyr to actually reach a DEO agent (finally!), and 3) Uploaded the construction delay documentation from my employer to CONNECT. The agent I spoke with saw that my adjudication was assigned but sitting in a backlog. She escalated it, and my state rep's office also contacted DEO. Got my determination letter yesterday - APPROVED! Payments should be coming in the next few days including all the back weeks. Such a relief!
That's great news! Glad to hear you got it resolved. This is exactly why it's important to try multiple approaches simultaneously with DEO - you never know which one will break through the logjam. Congrats on your persistence paying off!
So happy for you!!! The system is such a mess but it's nice to hear when someone actually gets what they deserve! congrats!!!
Congratulations @Jamal Carter on getting your claim approved! Your success story gives me hope for my own situation. I'm currently at week 3 of adjudication hell with DEO and feeling pretty defeated. It's encouraging to see that the combination of contacting your state rep AND using Claimyr actually worked. I've been hesitant to try these third-party services but your experience makes it seem worth it. Did you have to pay for Claimyr or were there any other costs involved? Also, how long did it take your state rep's office to respond? I'm definitely going to try both approaches - thanks for sharing your victory!
James Maki
This is excellent advice. I tend to get emotional about this whole situation because it's been so stressful, but you're right - I need to focus on the technical and regulatory aspects. I'll practice making my points clearly before any hearing.
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Chloe Zhang
I've been following this thread and wanted to add something that might help with your appeal and hearing preparation. Since you mentioned being hospitalized for 91 days with COVID, you should also look into whether Florida has any provisions for "good cause" exceptions to standard eligibility timelines due to medical emergencies. When I had a similar (though much shorter) medical issue that prevented me from filing claims, I found that DEO has internal policies about medical incapacity that aren't well-publicized. You'll want to specifically ask about Florida Administrative Code Rule 73B-11.011 which covers situations where claimants couldn't comply with requirements due to circumstances beyond their control. Also, make sure to get a detailed printout of your entire claim history from CONNECT before your hearing - including all the lock/unlock dates, failed ID.me attempts, and system error messages. The hearing officer needs to see the pattern of technical failures that prevented you from accessing benefits you were entitled to. One last tip: if you do get through to a DEO agent via Claimyr or your state rep, ask them to put detailed notes in your file explaining the system failures. These notes become part of your official record and can be referenced during appeals.
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Javier Torres
•This is incredibly detailed and helpful information! I had no idea about Florida Administrative Code Rule 73B-11.011 - that sounds exactly like what I need for my situation. The medical incapacity angle makes perfect sense since I was literally unconscious in a hospital for 3 months. I'm definitely going to request that detailed claim history printout from CONNECT. I've been taking screenshots of everything, but having an official printout would be much better for the hearing. The tip about asking DEO agents to put notes in my file is brilliant - I wouldn't have thought to specifically request that. When I use Claimyr tomorrow, I'll make sure to ask them to document all the system failures and account locking issues. Thank you so much for taking the time to research the specific administrative code! This gives me a lot more confidence going into the appeal process.
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