Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Has anyone here gone to a CareerSource office in person? I've heard sometimes they can help with DEO issues? I'm facing a similar situation with my claim being stuck and I'm wondering if showing up in person somewhere might help.

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CareerSource offices can help with general questions and job searching, but they don't have direct access to adjudication or the ability to change claim statuses. They're separate entities from the DEO, although they do work together. They might be able to help you understand what's happening with your claim, but they can't fix technical issues or expedite processing unfortunately.

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UPDATE: I finally got through to someone at DEO! I used the Claimyr service that was suggested here, and it worked exactly as described. They called me back within 30 minutes with a DEO agent on the line. Turns out there was a discrepancy between what my employer reported for my last day worked and what I had entered on my application (I was off by two days). The agent was able to update it immediately and told me my claim should be processed within 48 hours. What a relief! I've been stressed for weeks over this. Thanks everyone for your help and suggestions!

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Congratulations on getting through! This gives me hope for my own situation. I'm dealing with a similar pending status and have been hesitant to try paid services, but after reading your success story I think I'll give Claimyr a shot too. It's crazy how a two-day discrepancy can hold up everything for weeks. The DEO system really needs an overhaul - people shouldn't have to jump through this many hoops just to get the benefits they're entitled to.

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@Marina Hendrix Yes, the agent confirmed I ll'get back pay for all the weeks since my claim was filed! She said it should all come in one lump payment within 2-3 business days after the claim processes. So I ll'actually get about 6 weeks of payments all at once, which is a huge relief since I have so many bills piled up. The agent was really helpful and explained that once the discrepancy was fixed, all the weeks I d'been claiming would automatically be approved for payment.

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You won't get an immediate decision during the hearing. The appeals referee will review all testimony and evidence, then mail a written decision within 2-3 weeks. Your benefits should continue during this waiting period. If the decision is in your favor, nothing changes. If it's not, you'll receive information about any potential overpayment and further appeal options. Be sure to attend the hearing. If you miss it, the referee will likely rule based only on your employer's testimony and whatever documentation is available. Statistics show that claimants who actively participate in their hearings have much better outcomes than those who don't.

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This is exactly right. I got my decision letter about 10 days after my hearing. I won my case and my benefits just kept coming like normal. The letter was super detailed about why they decided in my favor which was nice.

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Don't panic - this is actually more common than you'd think! I went through the exact same thing last year. Got a hearing notice while still receiving benefits and freaked out thinking they were going to cut me off immediately. The key thing is that Florida law requires DEO to continue paying benefits during the appeals process if your initial claim was approved. Your employer probably waited until near the deadline to contest your claim. Since you found your hearing notice and it shows they're claiming excessive absences when you were actually laid off, you're in a good position. That layoff letter mentioning department elimination is gold - make sure you have multiple copies ready for the hearing. A few practical tips: - Answer the phone promptly when they call for the hearing - Have all your documents organized and ready to reference - Stay calm even if your employer makes false claims - The referee will give you time to present your side - use it I won my case and my benefits continued without any issues. You've got the documentation to back up your side, so try not to stress too much about it. Good luck!

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Thank you so much for this reassuring post! It really helps to hear from someone who went through the exact same situation. I was definitely panicking when I first got that hearing notice, but reading everyone's experiences here has calmed me down a lot. I've got my layoff letter, emails about the department closure, and even some text messages with former coworkers who were laid off the same day. Fingers crossed it goes as smoothly as yours did!

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UPDATE: Just wanted to let everyone know what worked! I followed the advice about the ID.me trouble signing in process and was able to do the video verification to change my phone number. Once that was updated, I could get into my CONNECT account and download my tax documents! Thanks everyone for your help - especially the tip about the new ID.me recovery option, that was exactly what I needed.

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Great to hear you got it resolved! This is helpful information for others in similar situations. Did you have any trouble once you got into the CONNECT system, or were the tax documents easy to find?

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The documents were under "Determination, Monetary & Pending Issue Summary" and then there was a section for tax forms. Took me a minute to find it but wasn't too difficult once I was actually logged in. Thanks again for all the help!

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So glad you were able to get this resolved! Your experience will definitely help others who find themselves in similar situations. Moving states while dealing with unemployment benefits and tax documents can be really stressful, especially when you're already dealing with difficult personal circumstances. Thanks for taking the time to update the thread with what worked - that ID.me video verification option seems to be the best solution for people who've lost access to their registered phone numbers.

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This is such a helpful thread! I'm actually in a similar situation - moved from Florida to Georgia last month and just realized I'll need my unemployment tax documents soon. Reading through everyone's experiences here gives me hope that there are actual solutions. @edb4720500e7 thanks for updating us on what worked, and @bcfcdd38afb5 that tip about the new ID.me recovery process is gold! Going to bookmark this thread for reference.

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Something else to try: send an email to DEOclientadvocate@deo.myflorida.com with your claimant ID number, the last 4 of your SSN, and a brief explanation of your situation. Be super polite and professional in your email. I've seen this work for some people when they're stuck in adjudication for extended periods. Also, make sure your work search records are perfect and up-to-date while you wait. If they do finally resolve your adjudication in your favor, they'll check your work search compliance before releasing payments. You don't want to finally get through adjudication only to be denied for insufficient work searches.

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Thank you! I just sent an email to that address with all my info. And yes, I've been meticulously documenting my 5 work searches every week. I'm applying for anything I remotely qualify for at this point. I really appreciate everyone's help here - this community has given me more useful information than all my calls to DEO combined.

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any update? did ne of these work for u?

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@Giovanni Gallo that s'amazing news! How long did it take from when you first contacted your state rep s'office to when they actually reached out to DEO? I m'going to try this route too - been stuck for 6 weeks now with a separation issue. Really gives me hope that there s'actually a way to get through this nightmare system.

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@Zara Ahmed It took about 5 days from when I first called my state rep s'office to when they actually contacted DEO. They had me fill out a privacy release form first took (about 2 days to get that sorted ,)then their constituent services person said they d'reach out to DEO within 48 hours. The whole process from initial contact to getting my claim approved was about 2 weeks total. Way faster than the 8+ weeks I d'been waiting! Definitely worth trying - just make sure you have all your documentation ready when you call.

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UPDATE: I just got off the phone with a DEO agent (finally!) after using that Claimyr service someone mentioned. The agent confirmed I'll keep getting the federal payments as long as I keep claiming weeks properly. She also said my appeal is estimated to be scheduled in about 5 weeks. She recommended I upload any evidence of my job searches to my CONNECT account ASAP, even if the documentation isn't perfect. Just wanted to share this info in case anyone else is in the same boat!

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That's great news! Did they tell you that you can also request an expedited appeal if you're facing financial hardship? If you're at risk of eviction, utility disconnection, etc., you can submit documentation of that and potentially get your hearing scheduled faster.

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No, they didn't mention that! Thank you so much - I'm definitely facing hardship and will ask about expediting my appeal.

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I went through the exact same situation 3 months ago! Got disqualified for work search requirements that I honestly didn't fully understand either. Here's what I learned: 1) YES keep claiming your weeks during the appeal or you'll lose them forever, 2) Document EVERYTHING going forward - save confirmation emails, write down who you talked to, keep application receipts, 3) The federal payments will continue as long as you're claiming weeks properly, and 4) Use your appeal hearing to explain that you were genuinely searching for work but didn't understand the documentation requirements. I won my appeal by showing I had been applying to jobs consistently, just hadn't tracked it the way DEO wanted. Stay strong - the system is confusing but you can get through this!

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