UPDATE: I finally got through this morning! Used the Pin Reset option like someone suggested and actually got a human after only being on hold for 25 minutes. The agent said my claim was pending because they were waiting on verification from my previous employer (who apparently never responded). She submitted an override to move my claim forward and said it should change from pending in the next 3-5 business days. Fingers crossed! Thank you all for your help and suggestions. This community has been more helpful than the actual unemployment office!

So glad you got through and found out what was causing the delay! The employer verification issue is super common - a lot of employers just ignore the DEO requests or take forever to respond. It's frustrating that claimants have to suffer while waiting for unresponsive employers. Hopefully the override works quickly for you. Keep us posted on how it goes! And thanks for sharing what worked - the PIN reset trick is gold for anyone else struggling to get through.

Guys, I know it's tough, but remember the people working at the unemployment office are probably overwhelmed too. Let's try to be patient and kind when we do get through to someone.

I'm dealing with the exact same issue - filed around the same time and still nothing! One thing that helped me was creating a detailed log of every interaction (calls, emails, online submissions) with dates and reference numbers. Also, try reaching out through multiple channels at once - online portal, phone, AND email. Sometimes one method gets through faster than others. Don't give up, Jacob! The squeaky wheel gets the grease. 💪

have u tried going to careersource office in person? sometimes they can help or have direct line

I've been dealing with DEO issues for months and here's what finally worked for me: Try calling exactly at 8:47 AM on Tuesday, Wednesday, or Thursday. I know it sounds oddly specific, but I think it's right after their morning briefing ends and before the lunch rush starts. Also, when you get the automated menu, press 1-3-2 (not the obvious options) to get to a different queue that seems less busy. I got through 3 times using this method when nothing else worked. Make sure you have your Social Security number, claimant ID, and the exact dates of your last 3 employers ready because they'll verify everything before discussing your case. The agents are actually helpful once you reach them - it's just getting through that's the nightmare! Don't give up, you'll get there eventually.

Something nobody mentioned - if Monday is a holiday, that can push everything back by a day. I claim my weeks Sunday night after the system updates, and I usually see deposits on Tuesday morning. But after holidays it's often Wednesday or even Thursday. Just something to keep in mind!

hey OP did u ever get ur payment? curious how long it took

Glad your payment came through! Just FYI - for anyone else reading this - DEO often does system maintenance on the last day of the month which can cause 24-48 hour payment delays. I've learned to expect it and budget accordingly each month.

This is such a common issue with DEO! I'm on my second time claiming benefits and February/March always seems to have these random delays. Last year I had the same panic when my payment didn't show up on the expected day. Turned out to be a system glitch that resolved itself after about 36 hours. The worst part is you never know if it's just a delay or if there's actually a problem with your claim. Really glad to see others confirming their payments came through - gives me hope for next time this inevitably happens again!