For future reference, if you're having trouble with the website, sometimes checking your claim status through the mobile version works better. Go to connect.myflorida.com on your phone (not the app, just the website) and it sometimes bypasses whatever is causing the desktop version to crash.

This is exactly why I always try to access CONNECT either super early (around 5-6 AM) or late at night after 9 PM. The system gets completely overwhelmed during business hours when everyone is trying to check their claims at the same time. I've found that if you can adjust your schedule to avoid peak times, you'll have much better luck getting in and staying logged in. Also, keep a backup plan - I always have the DEO phone number saved just in case the website completely crashes when I need to handle something urgent.

One more thing about partial unemployment - DONT get tripped up on the question about WHY you're not working full hours. Make sure you select "Hours reduced by employer" and NOT "Not enough work available" or "Business slow." Those other options can trigger different review processes!! The exact wording matters SO MUCH with DEO applications.

I went through something similar (though not pregnant) when my retail job cut my hours from 35 to 8 per week last year. I was SO stressed about applying because I thought being "still employed" meant I couldn't get benefits. But I qualified for partial unemployment and it literally saved me financially! A few things that helped me: - I filed online through CONNECT on a Tuesday morning (seemed less busy than Mondays) - I kept every text/email from my manager about the schedule changes as proof - When they asked about work availability, I just focused on the fact that I was ready to work my normal hours if offered The process took about 3 weeks to get my first payment, but once it started, it was consistent. Don't let anyone scare you away from applying - if your hours were cut through no fault of your own, you have every right to file. The worst they can do is say no, but based on what you've described, you should absolutely qualify. Wishing you the best during this stressful time! Financial stress is the last thing you need while preparing for your baby.

UPDATE: I tried both suggestions! Called my state representative's office AND used Claimyr to get through to DEO. Figured I'd attack this from both angles. Got through to DEO first - the agent confirmed I have a separation issue where my employer didn't respond to their inquiry about my layoff. The agent sent a follow-up request to my employer and escalated my case. She said once that's resolved (hopefully within 2 weeks), all my eligible back weeks should process for payment! Thank you all for the help - will update again when/if I get my backpay!

This is exactly what happened to me back in 2023! The frustrating part is that DEO's system will sometimes process one "test" week to verify your payment method and eligibility, but then hold all the other weeks until any pending issues are resolved. Since you found the separation issue in your determination status, that's definitely what's blocking your September-November backpay. The good news is that once that separation issue gets resolved (sounds like it's just waiting on your employer to confirm the layoff details), all those weeks should release at once. I ended up getting about 12 weeks of backpay in one lump sum when my case finally got cleared. Just make sure to keep claiming your ongoing weeks so you don't miss any future payments while waiting for the backpay to process. The whole system is backwards but you're on the right track now that you actually got through to someone!

UPDATE: My payment just hit my account about 10 minutes ago! Looks like it was just delayed by about 14 hours. Check your accounts everyone!

Same thing happened to me! My federal supplement didn't show up this morning either - was expecting $1500 like usual. I'm also on direct deposit and my state payment came through fine. Really glad to see Jasmine's update that hers just came through - gives me hope mine will show up soon too! I wish DEO would send out notifications when they know payments are going to be delayed. Having to find out through community posts like this is frustrating when we're all depending on these payments for basic expenses.

Quick update for everyone - I just got my first payment today! Took exactly 2 business days after adjudication completed for the money to hit my account. If you're stuck waiting, PLEASE try contacting your rep. I wasted so much time trying to go through DEO directly when this solved it in 48 hours.

This is incredibly helpful information! I'm currently on week 6 of adjudication with no updates despite calling daily. I had no idea contacting state representatives was even an option. For anyone else who might be hesitant to try this - I found my rep's info on the Florida House website by entering my address. Going to send that email first thing tomorrow morning. Paolo, did you mention anything specific about the timeline in your email or just focus on the hardship aspect?