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For anyone else finding this thread later: This is a common occurrence with Florida DEO payments. Different payment types (regular weekly benefits, back payments, adjustments, etc.) may show the same processing date in CONNECT but typically post to bank accounts on different schedules. This isn't a glitch - it's just how their system processes different payment batches. Tips for new claimants: 1. Allow 2-5 business days for all payments to arrive 2. Check your CONNECT payment history for accurate processing dates 3. Keep track of which payments you've received vs. what's showing as processed 4. If payments don't arrive after 5 business days, then contact DEO
Just wanted to add my experience for anyone else going through this - I had the exact same thing happen when I first started my claim. The staggered payment schedule is actually pretty standard for Florida DEO. What helped me was setting up text alerts through CONNECT so I get notified when each payment is processed, rather than constantly checking my bank account. Also, if you're really tight on funds waiting for that second payment, some banks will give you provisional credit if you call and explain it's a delayed government benefit - worth asking about if you're in a pinch for rent like Diego was.
That's really helpful advice about the text alerts! I wish I had known about that feature earlier - would have saved me a lot of anxiety checking my bank account every few hours. The provisional credit tip is gold too. My bank (Wells Fargo) was actually pretty understanding when I explained the situation and showed them the CONNECT screenshots. They didn't give me provisional credit but at least confirmed they don't hold government deposits any longer than necessary on their end.
I understand the frustration, but I strongly recommend always reporting income accurately. The penalties for unreported income can be severe - including having to repay all benefits with penalties, and in extreme cases, fraud charges. The DEO regularly performs income verification with employers and tax authorities.
Ugh, this exact same thing happened to me last year! I did a one-day consulting gig for $125 and it completely wiped out my $200 weekly benefit PLUS the $600 federal payment. Lost $800 total for being honest about $125 in income. The math makes absolutely no sense - you'd think they'd want to encourage people to take on small work opportunities while job searching, but instead the system punishes you for it. I ended up turning down several small freelance jobs after that because I couldn't afford to lose my benefits. It's so backwards and discouraging when you're already struggling financially.
Thank you all for the advice! I logged into CONNECT and found the fact-finding questionnaire about 2020 employment verification. I'm gathering all the documents I can find - my mother's death certificate, hospice paperwork, some emails about job applications, and I'm writing a detailed statement explaining everything. I'll also check out Claimyr to try reaching an agent directly. I'm still really worried, but at least I have a plan now. I'll update once I hear back from DEO after submitting everything.
Great plan! One more tip: Take screenshots of EVERYTHING you submit through CONNECT, including confirmation pages showing successful uploads. The system sometimes "loses" documents, and having proof of what you submitted and when can be crucial if you need to appeal later. Also print copies of any determination letters for your records. Good luck - hoping they resolve this smoothly for you!
I'm dealing with a similar audit situation right now, though mine is for 2021 PUA benefits. What helped me was creating a detailed timeline document that included not just employment gaps but WHY those gaps existed - in your case, the caregiving responsibilities and your mother's declining health. Since you mentioned you were 67 when this happened, you might also want to include information about your age and how that affected your job search prospects, especially during COVID when many employers were hesitant to hire older workers. The combination of caregiving duties, your age, and the pandemic created legitimate barriers to employment that DEO should understand. Also, don't feel bad about not knowing the difference between regular unemployment and PUA - most people had no idea there were different programs with different rules. The important thing is that you were honest about your situation when you applied. Document everything you submit with dates and keep copies. The system is overwhelming but you're taking the right steps by responding promptly to their requests.
wait i forgot to say my sister also had to upload some extra documents for her extension that she didnt need for regular benefits! check ur CONNECT inbox!!
Thanks for the reminder! I just double-checked my inbox and I don't see anything asking for additional documents yet, but I'll keep checking regularly.
I'm currently going through this exact same situation - just exhausted my regular benefits two weeks ago and submitted my extension application. The waiting is absolutely nerve-wracking, especially with bills piling up! From what I've been reading here and my own research, it seems like the timeline really varies. I've been religiously continuing my work searches and claiming my weeks even though I'm not getting paid right now. One thing that's been helpful is setting up alerts in my CONNECT account so I get notified immediately if there are any updates or if they need additional documentation. For anyone else in this boat - I found that keeping a detailed spreadsheet of all my work search activities with dates, company names, and contact info has been really helpful. That way if they ask for verification, I have everything organized and ready to go. The last thing any of us need is a delay because of missing paperwork. Hoping we all get through this process quickly! Will definitely update once I hear back on my extension status.
Thanks for sharing your experience Keisha! I'm glad I'm not the only one going through this stress right now. The spreadsheet idea for work searches is really smart - I've just been keeping notes in a notebook but having everything digital and organized would definitely be better if they ask for verification. I set up those CONNECT alerts too after reading some of the advice here. Hopefully we both hear back soon! This whole process is so anxiety-inducing when you're already worried about money.
Jamal Carter
UPDATE: I want to thank everyone for their help! I followed several suggestions: 1) Emailed my state rep with all my info, 2) Used Claimyr to actually reach a DEO agent (finally!), and 3) Uploaded the construction delay documentation from my employer to CONNECT. The agent I spoke with saw that my adjudication was assigned but sitting in a backlog. She escalated it, and my state rep's office also contacted DEO. Got my determination letter yesterday - APPROVED! Payments should be coming in the next few days including all the back weeks. Such a relief!
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Liam O'Sullivan
•That's great news! Glad to hear you got it resolved. This is exactly why it's important to try multiple approaches simultaneously with DEO - you never know which one will break through the logjam. Congrats on your persistence paying off!
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Fatima Al-Hashimi
•So happy for you!!! The system is such a mess but it's nice to hear when someone actually gets what they deserve! congrats!!!
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Javier Mendoza
Congratulations @Jamal Carter on getting your claim approved! Your success story gives me hope for my own situation. I'm currently at week 3 of adjudication hell with DEO and feeling pretty defeated. It's encouraging to see that the combination of contacting your state rep AND using Claimyr actually worked. I've been hesitant to try these third-party services but your experience makes it seem worth it. Did you have to pay for Claimyr or were there any other costs involved? Also, how long did it take your state rep's office to respond? I'm definitely going to try both approaches - thanks for sharing your victory!
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