DEO agent gave contradicting PUA backdate & $600 extension info - Help!

The PUA $600 weekly benefit definitely has NOT been extended to September 2025. That program ended years ago and hasn't been reinstated. The rep gave you completely wrong information there. Regarding backdating for self-employed claims, you DO need to submit a backdate request - the system doesn't automatically do this. In my experience, you need to specifically request it, and there's a form in CONNECT for this purpose under "More Information Needed" sometimes. Call back and hope for a better representative. Ask specifically for a tier 2 agent who handles PUA claims if possible.

omg the DEO is such a MESS!!! i got told 3 different things by 3 different people last month. one said my claim was fine, next said it was missing documents, third said it was under review?!?! HOW CAN THEY ALL SAY DIFFERENT THINGS?? i swear they just make stuff up when they don't know the answer instead of checking with someone who does know!!

Try Claimyr to get through to a better DEO agent faster. I spent 3 weeks trying to reach someone about my backdate issue and kept getting disconnected. Used their service and got through in 25 mins to someone who actually knew what they were talking about. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj - totally worth it when you're getting contradictory info like this.

The rep was 100% wrong about the PUA $600 extension. That program ended years ago. Current regular state benefits max out at $375/week in Florida, and there's no additional federal supplement active right now.

As someone who went through the self-employed backdating nightmare last year, I can tell you exactly what you need to do: 1. You absolutely DO need to request backdating - it doesn't happen automatically 2. The backdate request must include proof you couldn't work during those weeks 3. Submit the request through CONNECT under "Modify Claim Date" 4. Then ALSO call and get them to note your account 5. If not processed within 3 weeks, call and request escalation to a supervisor The system is designed to make it difficult to get backdated payments. They hope you'll give up. Don't give up - keep calling until you get someone competent who will help you.

Update: I called again this morning and got a much more knowledgeable rep. She confirmed what most of you said - there is NO PUA extension to September 2025, that program ended long ago. She also said I definitely need to submit a backdate request for my self-employed claim and that it won't happen automatically. She helped me submit the proper request and said I should see movement within 2-3 weeks. She also noted my account about the previous misinformation. What a relief to finally get straight answers!

i had the same issue about backdating... called 4 times and got 4 different answers! the last person told me they "dont backdate claims anymore" which was completely wrong! fifth person finally helped me get it fixed. system is broken

One more tip about backdating for self-employed claims: Be prepared to provide documentation showing you were unable to work during the period you're requesting backdating for. This might include cancelled contracts, emails showing lost business, or financial records showing a significant drop in income. Having this ready will speed up the determination process significantly. Keep in mind the maximum backdate period is usually limited to a specific timeframe from when you first filed your claim. The rep should be able to tell you the exact limit that applies to your situation.

my brother works for deo (not at call center) and he says the call center ppl get like 2 weeks training and then theyre on the phones. most of them dont know half the rules, especially for complicated situations like self employed claims and backdating stuff. thats why u get different answers depending who u talk to