Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To summarize for everyone who has questions about what to report to DEO when claiming weeks: 1. Report: Wages/earnings from work (even part-time or gig work), severance pay, vacation pay, retirement pay if you just started receiving it, self-employment income 2. Don't report: LIHEAP, SNAP/food stamps, Medicaid, housing assistance, charity assistance, church help, friend/family loans or gifts The key distinction is whether you performed work to receive the money. If you didn't work for it, it's generally not reportable for unemployment purposes. However, there are exceptions like severance and vacation pay which are considered delayed compensation for work already performed.

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This is super helpful! Been on unemployment for 5 weeks and was never 100% clear on this 👍

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I had a similar confusion last year about my son giving me money to help with bills while I was on unemployment. I called DEO (waited forever) and they confirmed that gifts and financial help from family members don't need to be reported when claiming weeks. They're only looking for earnings from work. LIHEAP definitely falls under assistance, not earnings.

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Thank you all so much for the helpful information! This community has been incredibly supportive. I feel much better about applying for LIHEAP now knowing it won't affect my unemployment benefits. Times are tough right now and every bit of assistance helps.

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Mei Zhang

Thanks everyone for the helpful responses! Just as an update - I FINALLY got through to someone at DEO after trying for 2 days straight. Turns out it was a combination of things: 1. They initially denied my first claimed week due to "insufficient work search activities" but after review approved it ($275) 2. They found additional wages from a job I had that pushed my weekly benefit amount up by $25 per week 3. That higher amount was retroactively applied to my previous approved week ($25) 4. They also added a one-time adjustment for some technical reason the agent couldn't really explain clearly ($275) So it all adds up to $600! The agent confirmed I can keep it all, so I'm relieved. Really appreciate everyone's help here!

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thx for updating us! glad it worked out. this is why i always tell ppl to appeal EVERYTHING with deo. they mess up all the time but sometimes in ur favor lol

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NeonNomad

Don't forget to maintain your work search requirements going forward! Now that they're requiring 5 work search activities per week, they're getting really strict about verifying them. I had a week denied last month for only having 4 activities logged, and it took forever to appeal.

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yeah the 5 activities is such a pain! pro tip: u can use the same company twice in one week if u apply for different positions. also linkedin easy applies count as long as u save the confirmation emails

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when did u last contact them about this? cuz i thought there was like a 1yr limit to dispute claims or something??

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I've been contacting them every few months for the past 3 years. Most recently about 3 weeks ago. Each time they tell me the claim is still "under review" or "pending verification" but nothing ever changes. I've never received a denial letter or anything that I could formally appeal, which is part of the problem. Just endless limbo.

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That's actually important - if they never issued a formal determination, then the appeal time limits haven't started. The system is essentially holding your claim in perpetual adjudication, which is against their own procedures. This is exactly the kind of situation where a state representative inquiry can break the logjam, as they'll ask why no determination has been made after 3 years.

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As a follow-up: when you contact your state representative, be sure to specifically request that they ask DEO for a "Final Determination" on your claim. This forces them to make a decision one way or another, which then gives you appeal rights if necessary. Without a determination, your claim can theoretically remain "pending" forever. Also, if you were approved for PUA but payments were never released, that's a specific technical issue that was common during the pandemic. It's called a "payment hold" status, and it requires a supervisor override in the CONNECT system. This is exactly the kind of issue a legislative office can help resolve, as they can speak directly to supervisors at DEO.

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This is incredibly helpful! I'll specifically ask for a Final Determination and mention the payment hold status when I contact my representative. Thank you so much for explaining this - it's the clearest information I've received in 3 years of dealing with this nightmare.

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Quick question - when you submitted your backdating request, did you get an email confirmation or just the confirmation number on the screen? I'm wondering if there's a way to check if the request was actually received properly in their system.

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I only got the confirmation number on screen which is why I took screenshots. Never received an email confirmation. The whole process feels so insecure and unprofessional.

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Update from my experience: After talking with a DEO specialist yesterday about my backdating situation (similar to yours), I learned that sometimes your backdated weeks can be approved but still not show up if you have any open "fact-finding" investigations or "pending issues" on your account. The specialist I spoke with suggested checking the "Determination, Pending Issues and Decision Summary" section of CONNECT to see if there are any open items that might be holding up your backdated weeks. If there are, resolving those first can sometimes trigger the release of your backdated weeks. Hope this helps someone!

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I just checked and I do have something under "Pending Issues" from months ago that I thought was resolved! I bet that's what's holding things up. Thank you so much for this tip.

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wrong forum for tax questions try r/tax

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People on unemployment often have tax issues too - especially with how DEO messes up our 1099-G forms half the time! This seems like a perfectly reasonable place to ask when both systems are failing us.

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