Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

When my CONNECT kept freezing, I went to my local CareerSource office and they let me use their computers to claim my weeks. Something about their network having priority access. Might be worth checking if there's one near you?

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This is excellent advice! CareerSource offices have dedicated connections to DEO systems and their staff can often help troubleshoot CONNECT issues. They can't directly process claims, but they can sometimes get you past technical hurdles. They also typically have much less traffic than the main DEO channels.

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UPDATE: Used the tech support number (1-833-352-7759) this morning and actually got through after about 45 minutes on hold. The tech helped me clear some browser issue and I was finally able to claim my weeks! For anyone else with this problem, definitely try the tech support line instead of the main DEO number. Thanks everyone for your suggestions!

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Excellent news! I'm glad you were able to get it resolved. For future reference, if you ever have to claim weeks after the deadline due to technical issues, be sure to request a "backdating" of your claim weeks. The agent should be able to document that you attempted to claim on time but were prevented by system issues.

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Has anybody else noticed that DEO seems to be having more technical issues lately? Between this check situation, the CONNECT site being down every other weekend, and people getting random fact finding requests for claims from months ago... the whole system feels like it's held together with duct tape and prayers!!

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yeah its always been trash. my brother-in-law works in IT and says their systems are running on computer code from like the 1980s that nobody knows how to update properly anymore lol

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Update for anyone finding this thread later: This is a known issue that happened to multiple claimants during the last week of March 2025. DEO was migrating part of their payment processing system and temporarily issued paper checks to some claimants. It's completely legitimate and you can safely cash the check. Your payments should return to direct deposit for future weeks automatically without you needing to do anything in your account settings.

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Thank you so much for this update! I cashed the check yesterday and everything was fine. My account is already showing that next week's payment is scheduled for direct deposit again. Appreciate everyone's help!

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Update? Were you able to reach someone? I've been in a similar situation (though I speak English) and wondering if you got it resolved.

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¡Actualización! Usé Claimyr esta mañana y después de 35 minutos pude hablar con un agente. Pedí un intérprete y me conectaron con uno en unos minutos. Resulta que mi empleador sí está disputando mi reclamo diciendo que renuncié voluntariamente. El agente me dijo que debo esperar una cita telefónica para una entrevista de "fact-finding" en las próximas 2 semanas. Me recomendaron reunir cualquier evidencia que demuestre que fui despedido. ¡Gracias a todos por su ayuda!

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¡Excelente noticia! Consejos para tu entrevista de fact-finding: 1. Prepárate para explicar exactamente cómo terminó tu empleo 2. Ten todos tus documentos organizados y listos 3. Mantén la calma y sé específico con fechas y eventos 4. Si tu empleador miente, simplemente explica la verdad y proporciona tu evidencia 5. Después de la entrevista, verifica tu cuenta de CONNECT diariamente para ver la determinación Si por alguna razón te niegan los beneficios, tendrás derecho a presentar una apelación. ¡Buena suerte!

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Muchísimas gracias por estos consejos tan útiles. Ya estoy organizando mis mensajes de texto y le pedí a un compañero que escriba una carta confirmando que fuimos despedidos el mismo día por falta de trabajo. ¡Espero que todo salga bien!

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awesome!! glad it worked out for u so quick. thats actually pretty fast compared to most ppl

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I know, I feel really lucky! Now I just need to remember to do my work searches and claim on time.

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I went through this EXACT situation last year!!! What worked for me was reporting my self-employment accurately on the DEO application under employment history. I uploaded a signed affidavit explaining my cash business, along with a reconstructed income log showing what I earned each month (even though I didn't have perfect records). DEO sent me to adjudication for about 3 weeks, then approved my claim. They calculated my benefit amount mainly from my W2 job but at least recognized my full work history. Tell your nephew NOT to hide the self-employment - just be honest about the record-keeping limitations.

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Thank you so much for sharing your experience! That's really helpful. Did you create the affidavit yourself or did you have a lawyer help? And did DEO contact the IRS about your tax situation or did they just use what you provided?

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To answer your latest question - yes, consulting with a tax professional before filing for unemployment would be the best approach. Here's what I recommend: 1. Your nephew should meet with a tax professional to discuss filing amended returns for any years where self-employment income wasn't properly reported 2. After addressing the tax situation, then proceed with the unemployment application 3. Be completely transparent on the application about all employment history 4. Upload documentation including: any available tax records, client receipts, bank statements, and a written explanation This approach addresses both the tax compliance issue and sets up the unemployment claim correctly. Though it might delay benefits slightly, it prevents much bigger problems down the road.

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Thank you so much for this detailed plan! I've already texted my nephew with your suggestions. He's going to call a tax preparer tomorrow to discuss amended returns and then we'll tackle the DEO application after that's sorted. Really appreciate everyone's help with this complicated situation!

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