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Thanks everyone for the helpful responses! Just as an update - I FINALLY got through to someone at DEO after trying for 2 days straight. Turns out it was a combination of things: 1. They initially denied my first claimed week due to "insufficient work search activities" but after review approved it ($275) 2. They found additional wages from a job I had that pushed my weekly benefit amount up by $25 per week 3. That higher amount was retroactively applied to my previous approved week ($25) 4. They also added a one-time adjustment for some technical reason the agent couldn't really explain clearly ($275) So it all adds up to $600! The agent confirmed I can keep it all, so I'm relieved. Really appreciate everyone's help here!
Don't forget to maintain your work search requirements going forward! Now that they're requiring 5 work search activities per week, they're getting really strict about verifying them. I had a week denied last month for only having 4 activities logged, and it took forever to appeal.
when did u last contact them about this? cuz i thought there was like a 1yr limit to dispute claims or something??
I've been contacting them every few months for the past 3 years. Most recently about 3 weeks ago. Each time they tell me the claim is still "under review" or "pending verification" but nothing ever changes. I've never received a denial letter or anything that I could formally appeal, which is part of the problem. Just endless limbo.
That's actually important - if they never issued a formal determination, then the appeal time limits haven't started. The system is essentially holding your claim in perpetual adjudication, which is against their own procedures. This is exactly the kind of situation where a state representative inquiry can break the logjam, as they'll ask why no determination has been made after 3 years.
As a follow-up: when you contact your state representative, be sure to specifically request that they ask DEO for a "Final Determination" on your claim. This forces them to make a decision one way or another, which then gives you appeal rights if necessary. Without a determination, your claim can theoretically remain "pending" forever. Also, if you were approved for PUA but payments were never released, that's a specific technical issue that was common during the pandemic. It's called a "payment hold" status, and it requires a supervisor override in the CONNECT system. This is exactly the kind of issue a legislative office can help resolve, as they can speak directly to supervisors at DEO.
Quick question - when you submitted your backdating request, did you get an email confirmation or just the confirmation number on the screen? I'm wondering if there's a way to check if the request was actually received properly in their system.
Update from my experience: After talking with a DEO specialist yesterday about my backdating situation (similar to yours), I learned that sometimes your backdated weeks can be approved but still not show up if you have any open "fact-finding" investigations or "pending issues" on your account. The specialist I spoke with suggested checking the "Determination, Pending Issues and Decision Summary" section of CONNECT to see if there are any open items that might be holding up your backdated weeks. If there are, resolving those first can sometimes trigger the release of your backdated weeks. Hope this helps someone!
Quinn Herbert
To summarize for everyone who has questions about what to report to DEO when claiming weeks: 1. Report: Wages/earnings from work (even part-time or gig work), severance pay, vacation pay, retirement pay if you just started receiving it, self-employment income 2. Don't report: LIHEAP, SNAP/food stamps, Medicaid, housing assistance, charity assistance, church help, friend/family loans or gifts The key distinction is whether you performed work to receive the money. If you didn't work for it, it's generally not reportable for unemployment purposes. However, there are exceptions like severance and vacation pay which are considered delayed compensation for work already performed.
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Josef Tearle
•This is super helpful! Been on unemployment for 5 weeks and was never 100% clear on this 👍
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Salim Nasir
I had a similar confusion last year about my son giving me money to help with bills while I was on unemployment. I called DEO (waited forever) and they confirmed that gifts and financial help from family members don't need to be reported when claiming weeks. They're only looking for earnings from work. LIHEAP definitely falls under assistance, not earnings.
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Chris Elmeda
•Thank you all so much for the helpful information! This community has been incredibly supportive. I feel much better about applying for LIHEAP now knowing it won't affect my unemployment benefits. Times are tough right now and every bit of assistance helps.
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