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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Had similar thing happen last year when they updated the CONNECT system. The money showed up a week later without me doing anything. DEO gonna DEO 🙄
That's reassuring. I'll check again in a few days and hope it resolves itself. The stress of wondering if I did something wrong was killing me.
UPDATE: Just got off the phone with a DEO agent (was able to get through using Claimyr). They confirmed it's a system-wide issue affecting the federal $300 payments and they're pushing out a fix. The agent told me all affected claimants should see the missing federal portion deposited separately within 3-5 business days. If you don't see it by next Friday, they recommend calling to check on your specific claim.
thank u for letting us know about this 👍
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has anyone else noticed the connect website is down AGAIN today?????? trying to claim my weeks and can't even login!! this is the 3rd time this month!!!!
This is off-topic from the original question about backpay, but yes, CONNECT is experiencing maintenance issues today. They usually post planned outages on the DEO Twitter account, but sometimes they have unplanned downtime too. Try again later tonight or early tomorrow morning when traffic is lower.
I'm following this thread closely because I'm in a similar situation! Been fighting with DEO for WEEKS about my claim, and suddenly got a deposit that seems like it might be backpay but I'm terrified to spend it. The anxiety of dealing with Florida unemployment is honestly worse than being unemployed itself sometimes. 😭 Has anyone who got backpay received any kind of official notice or letter from DEO explaining what the payment was for? I haven't gotten anything in my CONNECT inbox...
You typically won't receive a special notice about backpay - it's just considered regular payment for weeks that were previously on hold. However, if you look in your CONNECT inbox, you should see determination notices for any issues that were resolved, which would have triggered the release of those payments. These determination letters are your official documentation that the weeks were approved for payment.
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Anyone else notice that CONNECT is doing maintenance AGAIN this weekend? Maybe that's related to all these weird payment splits. I swear that system is held together with duct tape and prayers.
Yes, they're doing database maintenance from Friday 8pm to Monday 5am. It was announced in the System Availability section. This is actually the third weekend in a row they've had to do these upgrades. The payment processing issues are related to their database migration project that started last month.
UPDATE: My $300 just hit my account this morning! It's showing in my bank but still doesn't appear processed in CONNECT. So weird, but at least I got it. Seems like they really are processing them separately now.
Glad to hear it worked out! The CONNECT system often lags behind actual payments by 1-2 days. They're supposed to fix this display issue with the upcoming system upgrades, but we'll see if that actually happens. Florida's unemployment system has needed a complete overhaul for years.
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Update: I uploaded all my documentation last night and called DEO this morning using the Claimyr service that was recommended. Got through in about 20 minutes! The agent confirmed they received my documents and said my Extended Benefits application looks good so far. She mentioned there's currently a 7-10 day processing time. Just wanted to update in case anyone else is in the same situation. Thanks everyone for your help!
Great news! Make sure to keep claiming your weeks during this transition period, even if your payment status shows as pending. Document each of your five weekly work search activities thoroughly - include the company name, position, application date, contact method, and contact person if possible. The DEO has been requesting proof of work searches more frequently for Extended Benefits recipients.
did u get that weird fact finding thing in ur inbox when u applied for extended benefits? i got that and didn't understand half the questions lol
Those fact finding questionnaires are DELIBERATELY confusing! It's just another way they try to deny benefits. I got one asking if I had refused any "suitable work" but never defined what they consider "suitable" - is it just any job offer or something in my field? And why do they ask the same questions five different ways? Pure bureaucratic nonsense designed to trip people up.
Amara Adebayo
Unfortunately, CONNECT doesn't show you exactly what your employer reported. However, when you speak with a DEO representative, they can tell you what information was provided by your employer. This is another reason why getting on the phone with DEO is important in these situations.\n\nIf you discover your employer provided incorrect information, you'll want to address this specifically in your appeal. Include any documentation that proves your employment ended through no fault of your own (layoff notice, final paycheck stub, termination letter, etc.).\n\nAlso, while you're dealing with this issue, continue documenting your work search activities thoroughly. If DEO is scrutinizing your case for one reason, they may look more closely at all aspects of your claim.
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Zoe Papadopoulos
I'll try to get someone on the phone tomorrow to find out exactly what my former employer reported. This is all making more sense now. Thank you all for the help and advice. Will update once I know more or get this resolved!
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