Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

@OP - To answer your question, the adjudicator asked me about the circumstances of my previous disqualification (it was a job I quit for health reasons without proper documentation). I explained that the situation was resolved years ago and that I'd worked and paid taxes for 3 years since then. She said that old disqualifications aren't supposed to carry forward if you've had substantial employment since then (apparently 1.5+ years of work should clear it). She said it was clearly a system error and removed it. Probably took 10 minutes once I explained everything. Good luck tomorrow!!

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Thank you for these details! My wife's situation is very similar - her 2018 disqualification was because she found a new job within 2 weeks of applying (so she only collected for 2 weeks). She's worked continuously from 2018 until this February. Hopefully we can get an adjudicator who understands the system as well as yours did!

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You're right that Florida doesn't have state income tax, but unemployment benefits are still subject to FEDERAL income tax. That's what the 10% withholding is for - federal taxes only. So the DEO is withholding money to send to the IRS, not to the state of Florida.

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Update: I was able to change the setting in CONNECT! For anyone else looking, after you log in, click on \

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when did u last contact them about this? cuz i thought there was like a 1yr limit to dispute claims or something??

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I've been contacting them every few months for the past 3 years. Most recently about 3 weeks ago. Each time they tell me the claim is still "under review" or "pending verification" but nothing ever changes. I've never received a denial letter or anything that I could formally appeal, which is part of the problem. Just endless limbo.

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That's actually important - if they never issued a formal determination, then the appeal time limits haven't started. The system is essentially holding your claim in perpetual adjudication, which is against their own procedures. This is exactly the kind of situation where a state representative inquiry can break the logjam, as they'll ask why no determination has been made after 3 years.

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As a follow-up: when you contact your state representative, be sure to specifically request that they ask DEO for a "Final Determination" on your claim. This forces them to make a decision one way or another, which then gives you appeal rights if necessary. Without a determination, your claim can theoretically remain "pending" forever. Also, if you were approved for PUA but payments were never released, that's a specific technical issue that was common during the pandemic. It's called a "payment hold" status, and it requires a supervisor override in the CONNECT system. This is exactly the kind of issue a legislative office can help resolve, as they can speak directly to supervisors at DEO.

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This is incredibly helpful! I'll specifically ask for a Final Determination and mention the payment hold status when I contact my representative. Thank you so much for explaining this - it's the clearest information I've received in 3 years of dealing with this nightmare.

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Thanks everyone for the helpful responses! Just as an update - I FINALLY got through to someone at DEO after trying for 2 days straight. Turns out it was a combination of things: 1. They initially denied my first claimed week due to "insufficient work search activities" but after review approved it ($275) 2. They found additional wages from a job I had that pushed my weekly benefit amount up by $25 per week 3. That higher amount was retroactively applied to my previous approved week ($25) 4. They also added a one-time adjustment for some technical reason the agent couldn't really explain clearly ($275) So it all adds up to $600! The agent confirmed I can keep it all, so I'm relieved. Really appreciate everyone's help here!

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thx for updating us! glad it worked out. this is why i always tell ppl to appeal EVERYTHING with deo. they mess up all the time but sometimes in ur favor lol

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Don't forget to maintain your work search requirements going forward! Now that they're requiring 5 work search activities per week, they're getting really strict about verifying them. I had a week denied last month for only having 4 activities logged, and it took forever to appeal.

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yeah the 5 activities is such a pain! pro tip: u can use the same company twice in one week if u apply for different positions. also linkedin easy applies count as long as u save the confirmation emails

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UPDATE: Just claimed my weeks and confirmed the waiver is definitely showing in my account. When I got to the work search section, there was a message saying "Work search requirements temporarily waived through 05/29/2025 - no documentation required." So it seems legit! What a relief honestly, job hunting has been brutal lately.

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nice! one less headache to deal with. DEO system is confusing enough as it is

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Wait I'm confused... so if we're on regular unemployment (not pandemic or disaster) we don't have to do the 5 job applications? What about the appointments at CareerSource? I have one scheduled next week that took forever to set up

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The waiver only applies to the weekly work search activities (job applications, etc.). If you have a mandatory CareerSource appointment as part of your Reemployment Services and Eligibility Assessment (RESEA), you still need to attend that appointment. Missing it could affect your benefits eligibility regardless of the work search waiver. I recommend calling CareerSource directly to confirm your specific appointment requirements.

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