Florida Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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i had sorta the same problem but it turned out i was using an old bookmark that went to the wrong login page try going directly to connect.myflorida.com instead of following links from emails or old bookmarks that might help

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Quick update for everyone dealing with this issue: DEO just released a bulletin yesterday acknowledging the ID.me redirect problem. They've implemented a temporary workaround while they fix the underlying issue. If you're experiencing this problem, you can now email ID.mehelp@deo.myflorida.com with: - Subject line: "ID.ME REDIRECT FAILURE" - Your full name as it appears on your claim - Your claimant ID number - Date of birth - Last 4 of SSN - The approximate date you completed ID.me verification They're prioritizing these requests and processing them within 5-7 business days according to the bulletin. This is much faster than the general inquiry email address.

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Thank you so much for this update! I just sent an email with all this information. Fingers crossed this works!

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i tried to claim yesterday and got those same new questions! but i thought we had to do work searches now? im in miami-dade and my neighbor said the covid waiver ended already. this is so confusing!!!!

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For Miami-Dade, the work search requirements came back on 7/31/25. You DO need to complete and report 5 work search contacts per week now. If you haven't been doing them, you should start immediately. The COVID waivers are county-by-county and change based on local conditions.

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Just wanted to update everyone - DEO just released an official statement about the work search question changes. They confirmed it's a system update that caused confusion. Here's what they said: 1. If you're in a county with an active work search waiver, put "COVID-19 WAIVER" in all fields 2. If your county's waiver has expired, you MUST complete 5 work search activities per week 3. All claims using the COVID waiver will be manually reviewed to verify county residence 4. They're working on an update to make the system recognize county waivers automatically They also said if you made an honest mistake on a recent claim due to confusion, you can call to have it corrected without penalty.

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Thank you for this update! This makes me feel much better about using the COVID waiver. I submitted my claim earlier today with "COVID-19 WAIVER" in all fields, so hopefully it processes correctly.

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WARNING: Be super careful if you worked AT ALL during your claim period before filling this out. My friend filled out his quarterly form last month and accidentally underreported some gig work he did. They flagged his entire claim for fraud investigation and his payments have been on hold for 3 weeks now!

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Oh no! That's scary. I did some freelance work last month that I reported on my weekly claims. Should I attach documentation to this quarterly form too or just list the income again?

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@profile3 - If you already reported the freelance work on your weekly claims, you should still include it on the quarterly form if it falls within the quarter being reviewed. The system should already have record of it, but it's always better to be consistent. You don't need to attach documentation unless specifically requested, but keep those records for at least a year in case they do an audit later.

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UPDATE: Just wanted to let everyone know I successfully submitted my quarterly form yesterday, and this morning my claim status is back to Active! No interruption to my payments so far. The whole process was much easier than I feared. Thanks everyone for the reassurance and helpful tips!

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Awesome! Mine went through too. DEO actually doing something right for once lol

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Unfortunately, CONNECT doesn't show you exactly what your employer reported. However, when you speak with a DEO representative, they can tell you what information was provided by your employer. This is another reason why getting on the phone with DEO is important in these situations.\n\nIf you discover your employer provided incorrect information, you'll want to address this specifically in your appeal. Include any documentation that proves your employment ended through no fault of your own (layoff notice, final paycheck stub, termination letter, etc.).\n\nAlso, while you're dealing with this issue, continue documenting your work search activities thoroughly. If DEO is scrutinizing your case for one reason, they may look more closely at all aspects of your claim.

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I'll try to get someone on the phone tomorrow to find out exactly what my former employer reported. This is all making more sense now. Thank you all for the help and advice. Will update once I know more or get this resolved!

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also try contacting ur state senator not just representative!! thats wht worked 4 me. they have staff who deal w/ DEO issues all day long and can sometimes push things through faster.

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UPDATE: I took everyone's advice and tried multiple approaches. The early morning calling didn't work (still got disconnected), but I did email that determinations address with my claim ID and a detailed explanation. Also contacted my state senator's office. I finally got a call back today from an adjudicator who explained there was confusion about my last day of work vs. when I filed. They're clearing it now and said payments should process within 48 hours! Thank you all for the help and support during this stressful time.

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Fantastic news! That's exactly how these situations typically resolve - a simple misunderstanding that needs clarification. Make sure to keep checking your CONNECT account to verify the payments process correctly.

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So glad to hear it worked out! The Florida unemployment system is unnecessarily complicated, but it's great when things finally get resolved.

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