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i tried to claim yesterday and got those same new questions! but i thought we had to do work searches now? im in miami-dade and my neighbor said the covid waiver ended already. this is so confusing!!!!
Just wanted to update everyone - DEO just released an official statement about the work search question changes. They confirmed it's a system update that caused confusion. Here's what they said: 1. If you're in a county with an active work search waiver, put "COVID-19 WAIVER" in all fields 2. If your county's waiver has expired, you MUST complete 5 work search activities per week 3. All claims using the COVID waiver will be manually reviewed to verify county residence 4. They're working on an update to make the system recognize county waivers automatically They also said if you made an honest mistake on a recent claim due to confusion, you can call to have it corrected without penalty.
WARNING: Be super careful if you worked AT ALL during your claim period before filling this out. My friend filled out his quarterly form last month and accidentally underreported some gig work he did. They flagged his entire claim for fraud investigation and his payments have been on hold for 3 weeks now!
Oh no! That's scary. I did some freelance work last month that I reported on my weekly claims. Should I attach documentation to this quarterly form too or just list the income again?
@profile3 - If you already reported the freelance work on your weekly claims, you should still include it on the quarterly form if it falls within the quarter being reviewed. The system should already have record of it, but it's always better to be consistent. You don't need to attach documentation unless specifically requested, but keep those records for at least a year in case they do an audit later.
UPDATE: Just wanted to let everyone know I successfully submitted my quarterly form yesterday, and this morning my claim status is back to Active! No interruption to my payments so far. The whole process was much easier than I feared. Thanks everyone for the reassurance and helpful tips!
Unfortunately, CONNECT doesn't show you exactly what your employer reported. However, when you speak with a DEO representative, they can tell you what information was provided by your employer. This is another reason why getting on the phone with DEO is important in these situations.\n\nIf you discover your employer provided incorrect information, you'll want to address this specifically in your appeal. Include any documentation that proves your employment ended through no fault of your own (layoff notice, final paycheck stub, termination letter, etc.).\n\nAlso, while you're dealing with this issue, continue documenting your work search activities thoroughly. If DEO is scrutinizing your case for one reason, they may look more closely at all aspects of your claim.
also try contacting ur state senator not just representative!! thats wht worked 4 me. they have staff who deal w/ DEO issues all day long and can sometimes push things through faster.
UPDATE: I took everyone's advice and tried multiple approaches. The early morning calling didn't work (still got disconnected), but I did email that determinations address with my claim ID and a detailed explanation. Also contacted my state senator's office. I finally got a call back today from an adjudicator who explained there was confusion about my last day of work vs. when I filed. They're clearing it now and said payments should process within 48 hours! Thank you all for the help and support during this stressful time.
Fantastic news! That's exactly how these situations typically resolve - a simple misunderstanding that needs clarification. Make sure to keep checking your CONNECT account to verify the payments process correctly.
Annabel Kimball
i had sorta the same problem but it turned out i was using an old bookmark that went to the wrong login page try going directly to connect.myflorida.com instead of following links from emails or old bookmarks that might help
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Marcus Marsh
Quick update for everyone dealing with this issue: DEO just released a bulletin yesterday acknowledging the ID.me redirect problem. They've implemented a temporary workaround while they fix the underlying issue. If you're experiencing this problem, you can now email ID.mehelp@deo.myflorida.com with: - Subject line: "ID.ME REDIRECT FAILURE" - Your full name as it appears on your claim - Your claimant ID number - Date of birth - Last 4 of SSN - The approximate date you completed ID.me verification They're prioritizing these requests and processing them within 5-7 business days according to the bulletin. This is much faster than the general inquiry email address.
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Nia Watson
•Thank you so much for this update! I just sent an email with all this information. Fingers crossed this works!
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