Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Quick question - when you submitted your backdating request, did you get an email confirmation or just the confirmation number on the screen? I'm wondering if there's a way to check if the request was actually received properly in their system.
I only got the confirmation number on screen which is why I took screenshots. Never received an email confirmation. The whole process feels so insecure and unprofessional.
Update from my experience: After talking with a DEO specialist yesterday about my backdating situation (similar to yours), I learned that sometimes your backdated weeks can be approved but still not show up if you have any open "fact-finding" investigations or "pending issues" on your account. The specialist I spoke with suggested checking the "Determination, Pending Issues and Decision Summary" section of CONNECT to see if there are any open items that might be holding up your backdated weeks. If there are, resolving those first can sometimes trigger the release of your backdated weeks. Hope this helps someone!
I just checked and I do have something under "Pending Issues" from months ago that I thought was resolved! I bet that's what's holding things up. Thank you so much for this tip.
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my cousin had same issue and finally got a lawyer after 8 months... the lawyer sent one letter and suddenly deo fixed everything and he got all his back pay. sometimes they just need to see ur serious
One final piece of advice: Request a copy of your claim file through a formal public records request. Under Florida law, you're entitled to see your complete file, which might reveal why your claim is stuck. Email DEO.PublicRecords@deo.myflorida.com with your request. Specifically ask for all notes, fact-finding results, and determination drafts related to your claim. This information can be incredibly valuable if you do end up needing legal assistance.
I had no idea this was even possible! I'm definitely going to do this as well. Thank you so much for this suggestion!
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Why is everyone saying they won appeals?? Almost NOBODY wins against DEO - their whole process is designed to deny benefits and keep their numbers low. They literally don't care if their system causes problems, they'll still blame you!!
That's not entirely accurate. Appeals are actually handled by independent judges through the Reemployment Assistance Appeals Commission, not DEO directly. About 40% of appeals are successful, so it's definitely worth trying, especially when it's a system issue.
Thank you all for the input! I'm going to file the appeal online today and start gathering my evidence. Will try to get those system logs like @profile2 suggested and have all my job search activities documented clearly. Feeling a bit more optimistic now. I'll update this thread once I have my hearing scheduled!
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I see you mentioned having an adjudication pending. That's actually a bigger immediate concern than the benefit amount. The adjudication process can drag on for weeks if you don't actively follow up. If you need to reach DEO about the adjudication issue, I really can't recommend Claimyr enough - it's the only reason I got my adjudication resolved in a reasonable timeframe. When I called using their service, I asked the DEO rep specifically what documentation they needed to clear the adjudication, then uploaded it right away to my CONNECT account AND followed up again three days later. Being proactive made all the difference. Otherwise, you could be waiting months before receiving any benefits at all, regardless of the amount.
You're right - getting any benefits is better than nothing at this point. I'll try Claimyr to get through to DEO. Do they need specific documentation for a company relocation? I have my severance letter that clearly states the reason for layoff was the facility closing and operations moving to Mexico.
That severance letter stating the facility closure and relocation is exactly the kind of documentation you should upload to support your claim. Go to your CONNECT dashboard, click on the "Document Upload" section, and submit it as support for your adjudication issue. Select document type "Proof of Employment Separation" when uploading. After uploading, call DEO to confirm they received it and ask if anything else is needed. The severance letter should help speed up your adjudication process since it clearly documents a qualifying job separation. Make sure to continue claiming your weeks while the adjudication is pending - if approved, you'll receive back payments for weeks properly claimed.
Thank you so much for this specific advice! I just uploaded my severance letter as you suggested. Now I'll try to get through to DEO to confirm they received it. I've been claiming my weeks religiously every two weeks, so hopefully I'll get backpay once this is resolved. Still frustrated about the low maximum benefit, but at least I'll have something coming in while job hunting.
Kirsuktow DarkBlade
wrong forum for tax questions try r/tax
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Sienna Gomez
People on unemployment often have tax issues too - especially with how DEO messes up our 1099-G forms half the time! This seems like a perfectly reasonable place to ask when both systems are failing us.
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