DEO pending issue since May - can't reach anyone helpful after countless calls

omg this is exactly wht happened to me last year!! the 'pending issue' thing is SO FRUSTRATING. nobody tells u anything!! took me 7 weeks to get it fixed and every time i called they just said 'wait for adjudication' like that means anything to regular people. hang in there!!

The pending issue status usually means there's something DEO needs to verify before they can process your claim. Common reasons include: 1. Employment separation verification (they need to confirm why you left your job) 2. Income verification discrepancies 3. Work search requirement issues 4. Identity verification problems Check your 'Determination, Pending Issues and Decision Summary' section in CONNECT. Sometimes there's more information there even when the main screen doesn't show details.

Same boat my friend. Been waiting since early May with a "pending adjudication" message too. Rent's due and I'm panicking. Florida's unemployment system is a disaster by design.

I finally resolved a similar situation last month after weeks of trying. Here's what worked for me: 1. Call exactly at 7:30am when lines open 2. If the automated system tries to kick you out, press 0 repeatedly 3. Ask specifically for a "claims specialist" not just any agent 4. Use the magic phrase "I need to speak with someone who can remove a hold on my account" Also, document everything - names of agents, call times, what they told you. This helps when you eventually get someone who can help.

After dealing with DEO for months, I finally found a service called Claimyr that got me through to an actual DEO agent in about 20 minutes after spending weeks trying on my own. They basically call DEO for you and put you in the callback queue, then alert you when it's your turn. Their site is claimyr.com and they have a video demo at https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj It was literally the only way I could get through to someone who could actually resolve my pending issue rather than just read me the status I already could see online. Worth considering if you're desperate.

THE DEO IS DOING THIS ON PURPOSE!!!! They flag accounts as "pending" to DENY BENEFITS and make people GIVE UP. I worked for the state (not DEO) and everyone knows this is how they keep their numbers down. THE SYSTEM IS WORKING AS DESIGNED!!!!

If your issue is "able and available" as you mentioned in another comment, this usually means they're questioning whether you're able to work or have restrictions that would prevent you from accepting suitable employment. You'll need to answer some questions about your availability for work during your adjudication interview. Be clear that you're able and available to work full-time with no restrictions. If you have any limiting factors (transportation issues, childcare limitations, etc.), be prepared to explain how you'll manage those while working.

have u tried the direct email method? someone posted this email on another thread: DEO.determinations@deo.myflorida.com supposed to go to adjudication team. put ur claimant ID in subject

also try contacting ur state senator not just representative!! thats wht worked 4 me. they have staff who deal w/ DEO issues all day long and can sometimes push things through faster.

UPDATE: I took everyone's advice and tried multiple approaches. The early morning calling didn't work (still got disconnected), but I did email that determinations address with my claim ID and a detailed explanation. Also contacted my state senator's office. I finally got a call back today from an adjudicator who explained there was confusion about my last day of work vs. when I filed. They're clearing it now and said payments should process within 48 hours! Thank you all for the help and support during this stressful time.