Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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also try contacting ur state senator not just representative!! thats wht worked 4 me. they have staff who deal w/ DEO issues all day long and can sometimes push things through faster.
UPDATE: I took everyone's advice and tried multiple approaches. The early morning calling didn't work (still got disconnected), but I did email that determinations address with my claim ID and a detailed explanation. Also contacted my state senator's office. I finally got a call back today from an adjudicator who explained there was confusion about my last day of work vs. when I filed. They're clearing it now and said payments should process within 48 hours! Thank you all for the help and support during this stressful time.
Fantastic news! That's exactly how these situations typically resolve - a simple misunderstanding that needs clarification. Make sure to keep checking your CONNECT account to verify the payments process correctly.
So glad to hear it worked out! The Florida unemployment system is unnecessarily complicated, but it's great when things finally get resolved.
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Has anyone else noticed that DEO seems to be especially bad with federal payment issues specifically? I had no problems with my regular benefits but the federal portion was a NIGHTMARE to get sorted out. It's like they're two completely different systems that don't talk to each other properly.
YES!!! regular florida benefits = no problem. federal stuff = total disaster. took me 11 weeks to get my federal backpay. ridiculous!
You're absolutely right about this. The systems are indeed separate. The federal supplements are administered through Florida's system, but they follow different rules and funding sources. The CONNECT system wasn't originally designed to handle these federal supplements, which is why they often require manual processing and verification. This is also why speaking to someone in the Benefits Payment Control unit is so important - they have specialized training on reconciling the two systems.
UPDATE: I tried the 833-352-7759 number this morning at exactly 7:30am, and after about 35 minutes on hold, I finally got through to someone! I asked specifically for the Benefits Payment Control unit for federal payment issues as suggested here. They transferred me, and I had to wait another 20 minutes, but finally spoke to someone who could actually help! They found that my federal payments were held up because of a "program integrity hold" that no one had ever told me about. Apparently, they needed additional verification of my employment history from 2024. I've now uploaded the documents they requested, and they said the federal payments should be processed within 5-7 business days. Thank you everyone for your suggestions! Will update again when/if I actually receive the payments.
That's great news! The "program integrity hold" is actually quite common with federal payment components. It's part of the enhanced verification measures implemented in late 2024. Make sure you follow up if you don't see the payments within 7 business days. Sometimes you need to call back and specifically request a "payment release review" after the documentation has been reviewed. Glad you made progress!
awesome! hope u get paid soon!!
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check if ur county has emergency rental help...in hillsborough they have a program that can help with this exact situation
Thank you everyone for your advice. I'm going to report my work accurately when I claim and see if I qualify for any partial benefits. I'll also look into the emergency rental assistance programs. I'm still worried but at least I know what my options are now.
That's the right approach. Remember that properly reporting partial work may still result in some benefits, and you're protecting yourself from future overpayment issues. Good luck with the new job!
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back in march my wifi was out for a week and i missed claiming. i just waited til next time & only got paid for the newer weeks. not worth the hassle imo 🤷♂️
That might work if you only miss one week, but OP is talking about missing THREE weeks. That's a lot of money to just give up on without trying!
UPDATE: I got through to DEO finally using that Claimyr service someone suggested. The agent was super helpful and said my flood situation definitely counts as good cause! I need to upload a statement explaining what happened along with any documentation I have (pictures of the flood damage, text messages about staying with my sister, etc.) within 7 days. Then they'll review my case and hopefully let me claim those missed weeks. For anyone else dealing with this - they said the key things they look for with missed weeks are: 1. Was the reason truly beyond your control? 2. Did you try to find an alternative way to claim (like public library computers)? 3. Did you request the backdating as soon as reasonably possible? Thanks everyone for your help! I'll update again when I hear their decision.
Great news! Make sure your statement is detailed and specific about dates, what happened with the flood, and why you couldn't access alternative computers. Also mention any attempts you made to contact DEO during that time. The more specific, the better. Good luck!
Annabel Kimball
i had sorta the same problem but it turned out i was using an old bookmark that went to the wrong login page try going directly to connect.myflorida.com instead of following links from emails or old bookmarks that might help
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Marcus Marsh
Quick update for everyone dealing with this issue: DEO just released a bulletin yesterday acknowledging the ID.me redirect problem. They've implemented a temporary workaround while they fix the underlying issue. If you're experiencing this problem, you can now email ID.mehelp@deo.myflorida.com with: - Subject line: "ID.ME REDIRECT FAILURE" - Your full name as it appears on your claim - Your claimant ID number - Date of birth - Last 4 of SSN - The approximate date you completed ID.me verification They're prioritizing these requests and processing them within 5-7 business days according to the bulletin. This is much faster than the general inquiry email address.
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Nia Watson
•Thank you so much for this update! I just sent an email with all this information. Fingers crossed this works!
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