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Desperately need advice for my nephew's unemployment situation! He worked at SunCoast Marketing from January-April 2019, then went self-employed from May 2019 until June 2025 making around $300 weekly (all cash payments) doing mobile detailing. His business completely dried up because of the economy, and he needs to apply for benefits. On the DEO application, he easily entered the SunCoast employment, but we're STUCK on how to properly report his self-employment income. There's nowhere that seems right to enter cash business income! Has anyone successfully filed with mixed W2 and self-employment history? What section of the application should he use for reporting the cash business? Really worried about him accidentally committing fraud if he does this wrong.
I just got laid off after 12 years at the same company (budget cuts - ugh). Been applying everywhere for almost 3 months with zero luck. Finally broke down and applied for unemployment through DEO about 10 days ago. Today I checked CONNECT and I *think* I got approved? But there's something weird - it shows my monetary determination amount but also says there's an 'issue pending.' Still, the system is telling me to keep claiming my weeks, with my first claim date coming up on 9/9. Does anyone know what this means? Will I actually get paid after I claim on 9/9, or is this just procedural and I won't see any money until whatever this mysterious 'pending' thing gets resolved? The last time I dealt with unemployment was during the pandemic chaos and everything worked differently then. Starting to get really worried about bills piling up. Has anyone experienced this 'approved but pending' situation recently?
I'm totally freaking out right now. I gave my two weeks notice at my restaurant job last month, but my boss got angry and told me to leave that same day. Since I had a new job lined up but it wasn't starting for 2 weeks, I applied for unemployment to cover that gap. Now my ex-employer is claiming I committed fraud?? I just got a text about a phone hearing but I never received any actual notice in the mail. I can't get through on the DEO phone lines AT ALL. I have no idea what documents I need or how to prepare. I don't even know where to find the hearing details in CONNECT. Can someone please help me figure out how to view my notices online and what I should do for this hearing? I'm so confused and scared I'm going to lose benefits and maybe even get in legal trouble.
Since you already got your hearing notice from CONNECT, make sure to download and save it immediately. Sometimes they disappear from the system (happened to my cousin). Also, write down the exact phone number and access code for the hearing and set multiple reminders. Missing the hearing automatically means you lose the case.
One last piece of advice - during the hearing, keep your answers brief and directly address the question asked. Don't volunteer extra information or try to tell your whole story at once. The hearing officer will guide the conversation. If you're asked a yes/no question, answer yes or no and then elaborate only if asked to do so. Stay focused on the key facts: 1) You gave proper notice, 2) Employer terminated you early, 3) You had a new job lined up with a specific start date, and 4) You only claimed benefits for that gap period. Good luck!
I just can't believe the absolute disaster that is the DEO. I've been dealing with them for 3 months now trying to get my benefits sorted after being laid off from construction work. My claim has been "pending adjudication" for 9 weeks with ZERO explanation. When I call, I get disconnected or told different things by different agents. One says I need more documentation, another says everything is fine just waiting on system, a third tells me my employer disputed something but won't say what! Meanwhile rent is due, and I'm drowning in bills. How is there absolutely NO accountability at the DEO? Not one person can give me a straight answer. The website is constantly glitching out, the CONNECT system is like something from 1995, and somehow NOBODY is held responsible for this train wreck? Who oversees this disaster? Is there an ombudsman? A department head? The governor? SOMEONE has to be responsible for this level of incompetence! Has anyone successfully gotten through to someone with actual authority at DEO who can FIX problems instead of just reading scripts? I'm beyond frustrated and ready to start naming names and demanding accountability.
Let's be honest - NOBODY at DEO actually loses their job over poor performance. I filed FORMAL COMPLAINTS with names and dates of representatives who gave me completely wrong information that caused my benefits to be delayed for months. Know what happened? NOTHING!!! The entire "accountability" system is a JOKE designed to LOOK like they care while doing ABSOLUTELY NOTHING!!! The only thing that works is public shame and media attention. Contact every news station, newspaper, and social media channel. The moment a reporter starts asking questions, MIRACULOUSLY claims get resolved!!!
Thanks everyone for all the helpful advice! I've been taking notes on everything suggested. I've already emailed my state rep and senator this morning with all my claim details. I'm going to try calling at 7:30am tomorrow using the specific phrases about tier 2 agents and hardship escalation. I'm also going to email the Inspector General with my documentation. I've been keeping a log of all calls and conflicting information I've received, so at least I have that ready. I'm seriously considering that Claimyr service too since it sounds like it might actually get me through to someone who can help. Will update once I make any progress. Seems like there's plenty of responsibility to go around but nobody willing to take it...
Good approach. One last tip: when you do connect with someone helpful (and eventually you will), get their direct extension or employee ID if possible. Some agents are genuinely good at navigating the system and can be valuable contacts for follow-up. Best of luck, and please do update the thread with your results to help others.
I was blindsided this morning when I checked my bank account. The regular weekly payment from DEO didn't show up, and I was counting on it for bills. I thought all Florida unemployment benefits were continuing through June 26th, 2025? My claim is still active in CONNECT and everything looks normal when I log in. Did anyone else miss their payment today? I'm freaking out because I have rent due next week and was depending on this. Is there a holiday delay or something going on with the system?
update: I just checked CONNECT again and mine shows 'pending resolution' too now. I swear it didn't say that earlier. This system is so glitchy
For everyone dealing with this issue, here's what usually happens with these holds: 1. Simple availability questions (like doctor appointments) typically get resolved in 3-8 days if you don't contact them 2. If you can reach an agent, they can often remove the hold same-day 3. When resolved, you'll receive all back payments at once 4. Your CONNECT inbox will receive a determination letter explaining the resolution If you do call, make sure to have your claimant ID ready and clearly explain that you were fully available for work despite the doctor appointment. Under Florida rules, routine appointments don't make you unavailable for work unless they would prevent you from accepting suitable employment.
I finally got through to a DEO agent this morning! She confirmed exactly what you said - the single answer about my doctor appointment triggered an automatic hold. She said since it was a 2-hour appointment and didn't affect my ability to accept work, she removed the hold and my payment should process within 48 hours. Thank you everyone for your help!
Freya Pedersen
I went through this EXACT situation last year!!! What worked for me was reporting my self-employment accurately on the DEO application under employment history. I uploaded a signed affidavit explaining my cash business, along with a reconstructed income log showing what I earned each month (even though I didn't have perfect records). DEO sent me to adjudication for about 3 weeks, then approved my claim. They calculated my benefit amount mainly from my W2 job but at least recognized my full work history. Tell your nephew NOT to hide the self-employment - just be honest about the record-keeping limitations.
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Natasha Kuznetsova
AuthorThank you so much for sharing your experience! That's really helpful. Did you create the affidavit yourself or did you have a lawyer help? And did DEO contact the IRS about your tax situation or did they just use what you provided?
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StarStrider
To answer your latest question - yes, consulting with a tax professional before filing for unemployment would be the best approach. Here's what I recommend: 1. Your nephew should meet with a tax professional to discuss filing amended returns for any years where self-employment income wasn't properly reported 2. After addressing the tax situation, then proceed with the unemployment application 3. Be completely transparent on the application about all employment history 4. Upload documentation including: any available tax records, client receipts, bank statements, and a written explanation This approach addresses both the tax compliance issue and sets up the unemployment claim correctly. Though it might delay benefits slightly, it prevents much bigger problems down the road.
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Natasha Kuznetsova
AuthorThank you so much for this detailed plan! I've already texted my nephew with your suggestions. He's going to call a tax preparer tomorrow to discuss amended returns and then we'll tackle the DEO application after that's sorted. Really appreciate everyone's help with this complicated situation!
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