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Unfortunately, CONNECT doesn't show you exactly what your employer reported. However, when you speak with a DEO representative, they can tell you what information was provided by your employer. This is another reason why getting on the phone with DEO is important in these situations.\n\nIf you discover your employer provided incorrect information, you'll want to address this specifically in your appeal. Include any documentation that proves your employment ended through no fault of your own (layoff notice, final paycheck stub, termination letter, etc.).\n\nAlso, while you're dealing with this issue, continue documenting your work search activities thoroughly. If DEO is scrutinizing your case for one reason, they may look more closely at all aspects of your claim.
also try contacting ur state senator not just representative!! thats wht worked 4 me. they have staff who deal w/ DEO issues all day long and can sometimes push things through faster.
UPDATE: I took everyone's advice and tried multiple approaches. The early morning calling didn't work (still got disconnected), but I did email that determinations address with my claim ID and a detailed explanation. Also contacted my state senator's office. I finally got a call back today from an adjudicator who explained there was confusion about my last day of work vs. when I filed. They're clearing it now and said payments should process within 48 hours! Thank you all for the help and support during this stressful time.
Fantastic news! That's exactly how these situations typically resolve - a simple misunderstanding that needs clarification. Make sure to keep checking your CONNECT account to verify the payments process correctly.
check if ur county has emergency rental help...in hillsborough they have a program that can help with this exact situation
Thank you everyone for your advice. I'm going to report my work accurately when I claim and see if I qualify for any partial benefits. I'll also look into the emergency rental assistance programs. I'm still worried but at least I know what my options are now.
back in march my wifi was out for a week and i missed claiming. i just waited til next time & only got paid for the newer weeks. not worth the hassle imo 🤷♂️
UPDATE: I got through to DEO finally using that Claimyr service someone suggested. The agent was super helpful and said my flood situation definitely counts as good cause! I need to upload a statement explaining what happened along with any documentation I have (pictures of the flood damage, text messages about staying with my sister, etc.) within 7 days. Then they'll review my case and hopefully let me claim those missed weeks. For anyone else dealing with this - they said the key things they look for with missed weeks are: 1. Was the reason truly beyond your control? 2. Did you try to find an alternative way to claim (like public library computers)? 3. Did you request the backdating as soon as reasonably possible? Thanks everyone for your help! I'll update again when I hear their decision.
Annabel Kimball
i had sorta the same problem but it turned out i was using an old bookmark that went to the wrong login page try going directly to connect.myflorida.com instead of following links from emails or old bookmarks that might help
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Marcus Marsh
Quick update for everyone dealing with this issue: DEO just released a bulletin yesterday acknowledging the ID.me redirect problem. They've implemented a temporary workaround while they fix the underlying issue. If you're experiencing this problem, you can now email ID.mehelp@deo.myflorida.com with: - Subject line: "ID.ME REDIRECT FAILURE" - Your full name as it appears on your claim - Your claimant ID number - Date of birth - Last 4 of SSN - The approximate date you completed ID.me verification They're prioritizing these requests and processing them within 5-7 business days according to the bulletin. This is much faster than the general inquiry email address.
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Nia Watson
•Thank you so much for this update! I just sent an email with all this information. Fingers crossed this works!
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