Florida Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

hey just wondering if ur issue ever got resolved? going thru the exact same thing and i'm stressing

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Yes! I actually followed the advice here and appealed. I finally got through to DEO (used that Claimyr service someone mentioned - it actually worked!) and they confirmed they were missing my Q4 2024 wages. I submitted my appeal with copies of all my paystubs and specifically requested Alternative Base Period calculation. Got a new determination letter last week approving my claim! The weekly benefit amount isn't huge but it's definitely better than nothing. Definitely appeal if they're missing any of your wages!

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Just wanted to add that while you're waiting for the appeal, make sure you continue claiming your weeks even though you're currently ineligible. If your appeal is successful, DEO can only pay you for weeks you properly claimed. Many people miss out on backpay because they stop claiming during the appeal process.

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That's really good to know - I wouldn't have thought to keep claiming weeks while ineligible. The system is so confusing. Thanks for the tip!

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Had similar thing happen last year when they updated the CONNECT system. The money showed up a week later without me doing anything. DEO gonna DEO 🙄

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That's reassuring. I'll check again in a few days and hope it resolves itself. The stress of wondering if I did something wrong was killing me.

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UPDATE: Just got off the phone with a DEO agent (was able to get through using Claimyr). They confirmed it's a system-wide issue affecting the federal $300 payments and they're pushing out a fix. The agent told me all affected claimants should see the missing federal portion deposited separately within 3-5 business days. If you don't see it by next Friday, they recommend calling to check on your specific claim.

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thank u for letting us know about this 👍

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Just to clarify, to qualify for the current FSC program you need: 1. Exhausted regular state benefits 2. Have earned at least 40x your weekly benefit amount in your base period 3. Be in an approved high unemployment county (DEO publishes the list monthly) 4. Have completed at least 5 verifiable work searches per week If you don't meet ALL of these requirements, you'll only receive the state benefit amount. And yes, the maximum state benefit was increased to $375 in the last Florida legislative session.

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Thanks for spelling it all out. I've only filed for one week so far, so I definitely haven't exhausted my regular benefits. That explains why I'm not seeing FSC on my account. At least the state benefit is higher now than it used to be. I'll keep doing my 5 work searches and hopefully find something full-time soon.

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Whatever you do, make ABSOLUTELY SURE you're reporting any part-time income correctly. If you earned less than $375 but still had some income, you need to report it for each week. I missed reporting $120 from a side gig and ended up with an overpayment notice and had to appeal. NIGHTMARE. The DEO is super strict about this now.

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Oh gosh, thanks for the warning! I'm definitely reporting everything. I'm working part-time retail right now but my hours got cut way back. I report every penny I make each week, even tips.

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Anyone else notice that CONNECT is doing maintenance AGAIN this weekend? Maybe that's related to all these weird payment splits. I swear that system is held together with duct tape and prayers.

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Yes, they're doing database maintenance from Friday 8pm to Monday 5am. It was announced in the System Availability section. This is actually the third weekend in a row they've had to do these upgrades. The payment processing issues are related to their database migration project that started last month.

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UPDATE: My $300 just hit my account this morning! It's showing in my bank but still doesn't appear processed in CONNECT. So weird, but at least I got it. Seems like they really are processing them separately now.

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Glad to hear it worked out! The CONNECT system often lags behind actual payments by 1-2 days. They're supposed to fix this display issue with the upcoming system upgrades, but we'll see if that actually happens. Florida's unemployment system has needed a complete overhaul for years.

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Just to add some additional information: if you're receiving $600 weekly, that means your WBA (Weekly Benefit Amount) is on the higher end of Florida's scale. The maximum is $615 in 2025. If you're having 10% withheld for federal taxes, that would be $60, leaving you with $540. This is normal and actually might save you from a surprise tax bill later. But if you prefer to manage your tax obligations separately, changing the withholding setting as I mentioned earlier is perfectly fine. Just make sure you're setting aside around 10-15% of your benefits for taxes.

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This is really helpful context, thank you! Yes, I was working as a senior project manager before the layoff, so my income qualified me for close to the maximum. I didn't realize Florida's max was $615 now - that explains why I wasn't getting the exact maximum. I'll definitely set aside money for taxes since I switched off the withholding.

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did u figure it out? was it the tax thing?

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Yes! It was definitely the tax withholding. I went into my account settings and unchecked that option. Thanks everyone for the help! This forum has been way more useful than trying to contact DEO directly.

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