Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zainab Ahmed

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To directly answer your question: You will receive the federal enhancement for any week you claim that ended before the program expiration date. The date you request payment or when the money actually arrives in your account doesn't affect your eligibility. Something else to be aware of: Make sure you're also prepared for the transition back to regular state benefits only. This means: 1. Your weekly benefit amount will decrease by $300 2. You'll still need to complete 5 work search activities each week 3. Regular state benefits (RA) will continue until you exhaust your balance or benefit year ends If you anticipate financial hardship after the federal enhancement ends, Florida has various assistance programs for utilities, housing, and food that you may qualify for. Check the DEO website for resources or contact your local CareerSource office for guidance on additional support programs.

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Sofia Perez

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Thank you for this detailed explanation. I've been applying to jobs but my industry (hospitality) still isn't fully staffed up in my area. I'll definitely look into those other assistance programs too since losing the $300 is going to make things really tight.

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this happened to me last time benefits changed and I still got the money like 4 days after the cutoff date so dont worry about it

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Sofia Perez

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That's reassuring to hear. I'm hoping my experience will be the same.

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UPDATE: I just wanted to follow up with something important for anyone going through appeals. Make sure you're very specific about reviewing your Notice of Hearing document when it arrives. It will list what issues are being addressed in the hearing, and you want to prepare evidence SPECIFICALLY for those issues. Also, if you can't make the scheduled hearing date, contact the Office of Appeals immediately to request a reschedule. Missing the hearing almost always results in losing the appeal automatically.

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Thank you for this follow-up. I'll keep an eye out for the Notice of Hearing and make sure I understand exactly what I need to prepare for.

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One more thing I forgot to mention - during my appeal hearing, my former employer didn't even bother to show up! The referee still conducted the hearing, asked me questions, and ruled in my favor. So sometimes these appeals are easier than you might expect.

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Sadie Benitez

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My neighbor works at DEO (not in claims but in IT) and she says the system is SUPER backed up right now because they did some kind of software update in June that messed up a lot of things. Apparently they're going through and fixing accounts manually but there's a huge backlog. Might be why you're still waiting even though you paid the overpayment.

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This is accurate. The CONNECT system underwent a major update on June 8-10, and there have been numerous issues with payment processing since then. They're working through a backlog of accounts that need manual review, particularly ones with overpayment history. If you can get through to a claims specialist, ask them to check if your account is flagged for the "post-update payment review queue" - that's apparently what they're calling it internally.

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Jenna Sloan

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UPDATE: I finally got through! Used the 7:30am trick and asked specifically for a Tier 2 representative who could access the BPC system. Had to be firm but polite. The claims specialist confirmed exactly what was mentioned here - my overpayment showed as satisfied in BPC but there was a hold in CONNECT that needed manual removal. She processed it while I was on the phone and said I should see payments in 2-3 business days for all my back weeks! Thank you all so much for the advice - especially about using their internal terminology and calling right when they open.

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thx for updating! gonna try the same thing tomorrow morning!!

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Diez Ellis

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Great news! This is exactly how the process is supposed to work. For anyone else reading this thread with similar issues, make sure to specify you need someone who can access BPC when you call. That terminology seems to be the key to getting transferred to the right department.

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welcome to the club lol. unemployment in FL is basically poverty wages. this state is the worst!!

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Natalie Chen

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Remember to keep up with your work search requirements (5 per week) and claim your weeks on time. The CONNECT system will lock you out if you miss claiming weeks, and you'll need to contact DEO to reactivate your claim. While the benefit amount is lower without federal supplements, you can maximize your chances of receiving all eligible state benefits by staying on top of the requirements.

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Zoe Walker

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Thanks for the reminder. I've been documenting all my job applications and interviews. Quick question - do LinkedIn job applications count as work search activities?

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Natalie Chen

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Yes, LinkedIn applications count as work search activities as long as you document them properly with the employer name, job title, date of application, and method of contact. Any reasonable job application effort counts, whether it's through LinkedIn, Indeed, company websites, or in-person applications.

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I tried that Claimyr service the other person mentioned when my benefits got stuck in adjudication. It actually did work - got me through to someone at DEO when I'd been trying for weeks. The DEO rep told me they're getting hammered with fraudulent claims right now because of some data breach (not DEO's fault). They're extra cautious with new claims from people who haven't claimed before, especially if you're over 55 since scammers often target seniors' identities.

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Melody Miles

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That makes sense I guess, but still frustrating. I might try that service as a last resort if the email and CareerSource options don't pan out. Did they ask you for any personal information beyond what you'd already given DEO?

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Eva St. Cyr

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After you get this resolved, make sure you set up Multi-Factor Authentication on your CONNECT account if you haven't already. It's under "Account Security" in your profile settings. This helps prevent future fraud flags. Also, once your account is unlocked, you'll need to claim all those missed weeks immediately - there's only a 14-day window to claim past weeks once they become available again.

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Melody Miles

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Thank you for that tip about the 14-day window! I had no idea there was a time limit once it gets fixed. I'll definitely set up that multi-factor authentication too. Really appreciate everyone's help here - feeling a bit less desperate now.

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