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Update: I finally got through to DEO this morning! The agent confirmed I'll get the $600 for my one week on the new claim, and they found my missing payment from the last quarter. Apparently it was held up because I had answered a work search question incorrectly (even though work search was waived at that time, go figure). They're releasing both payments now. Thanks everyone for your help! Special thanks to whoever recommended Claimyr - totally worth it to avoid the busy signals and disconnects.
My sister got into the same situation but they never paid her the back $600. Something about the date she returned to work messing up the system. Took her doing a formal appeal!!! What a nightmare this whole system is. Glad you got yours fixed though.
There's no direct number for the effective date department unfortunately. You have to go through the main DEO number (800-204-2418) and specifically request to be transferred to someone who handles effective date changes. Make sure to have your claimant ID and the exact dates you're trying to correct when you call. And be prepared for a long wait time - sometimes 2+ hours to get through these days.
claimyr worked for me when i had to call DEO about my effective date last month! got to talk to someone in like 20 min instead of calling for days
Update: I finally got through to DEO this morning after trying the CareerSource suggestion. The rep confirmed all my previous submissions were still in the system (thankfully they weren't canceling each other out) but none had been assigned to an examiner yet. She flagged my case as 'financial hardship' which should move it up in priority. Fingers crossed I see some movement soon!
my friend works for a bank and she said they've been having issues with all kinds of government direct deposits this week not just unemployment so its probly bigger than just DEO
FINAL UPDATE: Just wanted to let everyone know my deposit finally came through Saturday morning. Looks like it was a combination of the Monday bank holiday + hurricane delays. Thanks for helping me stay calm during the wait! Hope everyone else got their payments too.
wait what???? i did mine on my phone last week and got a confirmation email too... now im worried! how can i check if my application actually went through???
Log into your CONNECT account and look for a claimant ID number and claim status. If you don't see those, call DEO immediately to verify your application status. Also check if you received any follow-up emails after the initial confirmation (something with your claimant ID or instructions for claiming weeks). If you only got the first confirmation email, there's a good chance your application didn't fully process.
Just want to follow up - were you able to get access to a computer and reapply? If you're still having trouble finding computer access, some McDonald's restaurants have free computer kiosks you can use as well. Not all locations have them, but it's worth checking ones in larger cities. Also, keep detailed notes of all the extra steps and delays this has caused you. If you end up needing to appeal anything related to your claim (like backdating or work search requirements for these weeks), having documentation of the system issues you encountered will be helpful.
Thanks for checking back! I went to CareerSource yesterday and used their computers to submit a new application. The staff there was actually super helpful and said they see this phone issue all the time. They even printed copies of everything for my records. Now I'm waiting for that second email with my claimant ID that someone mentioned I should receive within 48 hours. If I don't get it by tomorrow, I'll try that Claimyr service to get through to DEO faster. I've been taking screenshots and notes of everything like you suggested!
Natasha Kuznetsova
My friend works at CareerSource and she told me that DEO knew that FL would only get 4 weeks but they didn't tell anyone bcuz they didn't want people complaining!! So they just let everyone think more money was coming. SMH
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Malik Davis
•THIS is the kind of underhanded garbage that makes me FURIOUS with Florida's unemployment system!!! They DELIBERATELY keep us in the dark!
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AstroAdventurer
Just to clarify some information for those still confused: 1. LWA was a limited federal program administered by FEMA, not a standard unemployment benefit 2. States had to apply for each week of funding 3. Florida was approved for and distributed 4 weeks ($1200) 4. Some early-applying states received up to 6 weeks ($1800) 5. The program is now completely closed and no additional LWA payments will be issued for any state If you received $1200 total for LWA in Florida, you have received the complete amount you're eligible for.
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Oliver Schulz
•This is an excellent summary - thank you for breaking it down so clearly. I wish the DEO website had explained it this directly!
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