Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Update: I finally got through to DEO this morning! The agent confirmed I'll get the $600 for my one week on the new claim, and they found my missing payment from the last quarter. Apparently it was held up because I had answered a work search question incorrectly (even though work search was waived at that time, go figure). They're releasing both payments now. Thanks everyone for your help! Special thanks to whoever recommended Claimyr - totally worth it to avoid the busy signals and disconnects.
That's great news! Glad you got it sorted out. Did they give you any timeframe for when you'll actually receive the payments? In my experience, once they release a held payment it still takes 3-5 business days to hit your account.
My sister got into the same situation but they never paid her the back $600. Something about the date she returned to work messing up the system. Took her doing a formal appeal!!! What a nightmare this whole system is. Glad you got yours fixed though.
Oh no, I hope she eventually got her money! The agent told me to expect the payments within 48 hours, so fingers crossed. The whole process is so confusing.
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Excellent news! Glad you got it resolved. This is unfortunately very common - the ID.me verification solves one security lock but not necessarily all of them. For future reference for anyone reading, there are actually three different types of security locks that can be placed on DEO accounts:\n\n1. Identity verification lock (solved by ID.me)\n2. Fraud prevention lock (requires agent intervention)\n3. Multiple login attempt lock (automatically clears after 24 hours unless escalated)\n\nSometimes you need all three addressed to fully regain access.
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Has anyone else noticed that DEO seems to fast-track claims when they get negative publicity? My coworkers claim sat for months until his wife posted about it on Twitter and tagged a bunch of FL politicians. Magically approved 2 days later. The system is so broken.
This is definitely a pattern. While DEO won't officially acknowledge it, claims that receive attention from elected officials or media do tend to be resolved more quickly. The real issue is the severe understaffing at DEO combined with an outdated CONNECT system that's prone to flagging legitimate claims for unnecessary review. If you're stuck, contact your state representative AND continue claiming weeks while keeping detailed records of all employment separations and work search activities.
I'm a little confused about something... does being on the news affect how quickly they review your claim? My adjudication has been pending for 7 weeks now and I'm getting desperate. I've been doing the work search requirements faithfully every week. Should I be contacting the news too? Or maybe my state senator? I'm not sure how any of this works and the DEO website is so confusing!!!
In my experience, yes - public pressure definitely helped. Here's what I'd recommend in this order: 1) Try calling DEO daily (I know it's nearly impossible to get through) 2) Email your state representative AND senator (Google "who is my Florida state representative") 3) If those don't work after a week or two, then consider contacting local news. The squeaky wheel gets the grease with DEO. Just be prepared to share your story publicly if you go the news route!
Sarah Ali
I just went through this process last month. Here's exactly what you need to do: 1) Keep claiming weeks as normal until your benefit year end date, 2) On the day after your benefit year ends, log into CONNECT and there should be a link to file a new claim application, 3) Complete the application honestly including all work history since your original claim, 4) After submission, it will likely go into "pending" status for 1-3 weeks, 5) You may get a fact-finding questionnaire to complete, and 6) Eventually you'll get a determination letter. The process took 18 days for me from application to first payment on my new claim. It's stressful but if you plan ahead financially for that gap period, you'll be okay. And like others said, getting through to DEO before your end date is extremely helpful - they can flag your account for expedited review sometimes.
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Steven Adams
•Thank you SO much for breaking it down like this! This is super helpful. I'll start putting a bit aside from each payment to prepare for the gap period. Do you know if they'll back-pay for the weeks during that processing time?
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Sarah Ali
Yes, they should back-pay you for any eligible weeks during the processing time, as long as you claim them properly. After you submit your new application, you should still be able to claim weeks through CONNECT. Those weeks will stay in pending status until your new claim is approved, then they'll all pay out at once. Just make sure you're diligent about claiming each week on time and documenting your work searches, as they might review those more carefully for the weeks between claims.
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Steven Adams
•That's a relief! I'll make sure to keep up with my weekly claims and document everything thoroughly. Thanks again for all the help everyone - feeling much more prepared now!
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