Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Update: I managed to download my 1099-G using the desktop version on my phone like you all suggested! For anyone else struggling, when you request desktop mode in your browser settings it makes a HUGE difference. The mobile version is completely useless but the desktop version shows all the menu options. Found my form under Claimant Services > View and Maintain Account Information > Income Tax Withholding > View 1099G. Thanks everyone for your help!

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Thanks for sharing! The DEO website is SUCH a mess. They should just create a proper mobile app already instead of that ancient system. It's 2025 for crying out loud!!!

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Glad you got it working! Just a heads-up for everyone: make sure the mailing address in your CONNECT account is current. DEO won't forward 1099-G forms to a new address for privacy reasons, so if you've moved recently, your form might get returned to them. You can update your address through your CONNECT account under the personal information section.

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good point. moved last oct and almost forgot to update my address. thx for reminder

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My neighbor had this exact problem last month! The CONNECT system is so confusing sometimes. She said she spent forever trying to figure it out. I think she ended up having to start a whole new claim.

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The CONNECT system is TRASH. Been that way since they launched it. FL unemployment system is designed to fail ppl on purpose. They never fixed ANY of the issues from the pandemic. Just another way they try to stop people from getting the benefits they deserve!!

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Just to follow up - after you submit your new RA application, expect it to take 2-3 weeks for a determination. If your claim is approved, you'll be able to claim weeks as normal. You might see a message about adjudication if there are any issues with your claim that need manual review. If that happens, keep claiming your weeks while the adjudication process is ongoing. Once resolved, you'll receive any back pay for eligible weeks you've claimed.

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Thanks for the additional info! I submitted my RA application yesterday. Now I see a new status that says "Pending Monetary Determination" - I guess that's normal based on what you just said. I'll keep an eye on it and continue with the work search requirements in the meantime.

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ive been on fl unemployment since march and the CONNECT system is GARBAGE!!! breaks all the time, kicks u out randomly, and half the agents dont even know how to fix the problems!!! its like they WANT us to mess up so they can deny benefits!!!

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for real!!! my cousin works in IT and says the system was built in like 2013 and never properly upgraded. they got all that covid money but didnt fix the actual website lol

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UPDATE: I got it working with the keyboard navigation trick! For anyone else having this issue: use TAB to get to the dropdown, arrow keys to select, and ENTER to confirm. DO NOT use your mouse at all during this process or it jumps to the wrong option again. Now I'm at the work search requirements section. Do I really need to list 5 job contacts for each week? That seems like a lot...

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Yes, Florida requires 5 work search activities per week for regular unemployment (though some claimants may qualify for exemptions). Make sure you're keeping detailed records of all job contacts including company name, position, application date, contact method, and follow-ups. DEO randomly audits these and can request proof, so don't just make them up. Glad you got past the technical glitch!

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Adding to what others have said - when you get on PEUC, your benefit amount stays exactly the same as your regular unemployment. The PEUC extension lasts for 13 weeks or until the program ends (currently scheduled for December 2025), whichever comes first. After PEUC runs out, there's another extension called Extended Benefits (EB) that could give you even more weeks depending on Florida's unemployment rate at that time. But one step at a time - focus on making sure you get on PEUC first when your balance runs low.

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Thanks everyone for the help! I think I understand now - when my balance hits zero I need to watch for a PEUC link in CONNECT, and if it doesn't show up in a week I need to call DEO. And yes the $600 will continue but only once I'm properly on PEUC. This is way more complicated than it should be!

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One more thing to keep in mind - you still need to claim your weeks on your regular schedule even during that gap period between your balance hitting zero and PEUC kicking in. If you don't, you might not get backpay for those weeks. The system won't let you request payment (since you have no balance), but there should be an option to report/claim your weeks anyway. Keep documenting your work searches too (5 per week) during this transition time.

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Exactly right. This is what DEO doesn't explain clearly enough. You must continue claiming weeks even with zero balance to keep your claim active and ensure you'll be eligible for PEUC. Miss a couple of biweekly claims and the system might consider your claim abandoned.

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UPDATE: After using the Claimyr service someone mentioned above AND contacting my state rep, my account was unlocked this morning! The DEO agent I spoke with said it was locked because my ID.me verification hadn't properly linked to my CONNECT account, even though ID.me showed successful. Just wanted to update in case anyone else is dealing with this same issue. Thank you everyone for your help and support!

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That's great news! This is a very common issue with ID.me verification - it shows complete on their end but doesn't properly transfer to the CONNECT system. For anyone else reading, always double-check that your verification status shows correctly in both systems. Glad you got it resolved!

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