Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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My neighbor works at DEO (not in claims but in IT) and she says the system is SUPER backed up right now because they did some kind of software update in June that messed up a lot of things. Apparently they're going through and fixing accounts manually but there's a huge backlog. Might be why you're still waiting even though you paid the overpayment.
This is accurate. The CONNECT system underwent a major update on June 8-10, and there have been numerous issues with payment processing since then. They're working through a backlog of accounts that need manual review, particularly ones with overpayment history. If you can get through to a claims specialist, ask them to check if your account is flagged for the "post-update payment review queue" - that's apparently what they're calling it internally.
UPDATE: I finally got through! Used the 7:30am trick and asked specifically for a Tier 2 representative who could access the BPC system. Had to be firm but polite. The claims specialist confirmed exactly what was mentioned here - my overpayment showed as satisfied in BPC but there was a hold in CONNECT that needed manual removal. She processed it while I was on the phone and said I should see payments in 2-3 business days for all my back weeks! Thank you all so much for the advice - especially about using their internal terminology and calling right when they open.
thx for updating! gonna try the same thing tomorrow morning!!
Great news! This is exactly how the process is supposed to work. For anyone else reading this thread with similar issues, make sure to specify you need someone who can access BPC when you call. That terminology seems to be the key to getting transferred to the right department.
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I tried that Claimyr service the other person mentioned when my benefits got stuck in adjudication. It actually did work - got me through to someone at DEO when I'd been trying for weeks. The DEO rep told me they're getting hammered with fraudulent claims right now because of some data breach (not DEO's fault). They're extra cautious with new claims from people who haven't claimed before, especially if you're over 55 since scammers often target seniors' identities.
That makes sense I guess, but still frustrating. I might try that service as a last resort if the email and CareerSource options don't pan out. Did they ask you for any personal information beyond what you'd already given DEO?
After you get this resolved, make sure you set up Multi-Factor Authentication on your CONNECT account if you haven't already. It's under "Account Security" in your profile settings. This helps prevent future fraud flags. Also, once your account is unlocked, you'll need to claim all those missed weeks immediately - there's only a 14-day window to claim past weeks once they become available again.
Thank you for that tip about the 14-day window! I had no idea there was a time limit once it gets fixed. I'll definitely set up that multi-factor authentication too. Really appreciate everyone's help here - feeling a bit less desperate now.
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Update for everyone having these issues: DEO just released a statement acknowledging the address verification problems in the new system. They're working on a fix that should be implemented within the next 2 weeks. In the meantime, they recommend: 1) Try using the address exactly as the system shows it (even if incorrect), 2) Contact the direct support email at CONNECT.Support@deo.myflorida.com with subject line 'Verification Error', or 3) Visit a CareerSource center for in-person registration assistance.
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hey at least u got someone on the phone! i been trying for 3 weeks just to talk to anyone at deo lol. my claim has been pending for 6 weeks now
That's the crazy part - I only got a call back because I contacted the governor's office. Regular DEO phone lines are almost impossible to get through. Have you tried reaching out to your state rep yet? Sounds like that's helping a lot of people.
Just wanted to follow up - did you get anywhere with this? Did contacting your state representative help? I'm curious because I'm helping my brother who's now in a similar situation (7 weeks in adjudication with no movement).
Yes! My state rep's office was amazing. They have a staff person who handles DEO cases specifically. I emailed them Tuesday with all my claim info, they contacted DEO Wednesday, and by Friday my claim was assigned to an adjudicator. It was approved Monday and I got my first payment (including all back weeks) on Wednesday. So it took exactly 8 days from contacting my rep to getting paid after sitting for 2+ months with DEO doing nothing. Definitely tell your brother to contact his state representative!
Maria Gonzalez
welcome to the club lol. unemployment in FL is basically poverty wages. this state is the worst!!
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Natalie Chen
Remember to keep up with your work search requirements (5 per week) and claim your weeks on time. The CONNECT system will lock you out if you miss claiming weeks, and you'll need to contact DEO to reactivate your claim. While the benefit amount is lower without federal supplements, you can maximize your chances of receiving all eligible state benefits by staying on top of the requirements.
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Zoe Walker
•Thanks for the reminder. I've been documenting all my job applications and interviews. Quick question - do LinkedIn job applications count as work search activities?
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Natalie Chen
•Yes, LinkedIn applications count as work search activities as long as you document them properly with the employer name, job title, date of application, and method of contact. Any reasonable job application effort counts, whether it's through LinkedIn, Indeed, company websites, or in-person applications.
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