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did u try logging into CONNECT and checking ur payment history? sometimes it says more details there
Update us if you get this resolved! I'm currently waiting on my payment too (though mine still says processing) and now I'm worried I'll have the same problem.
I'll definitely update! I tried that Claimyr service someone mentioned above and I actually got through to DEO in about 15 minutes! The agent said there was a batch processing error affecting multiple claimants. They're reissuing the payments but it will take 2-3 business days. I explained my rent situation and they're sending me an email confirmation I can show my landlord. Not ideal but at least I know what happened now!
wait what???? i did mine on my phone last week and got a confirmation email too... now im worried! how can i check if my application actually went through???
Log into your CONNECT account and look for a claimant ID number and claim status. If you don't see those, call DEO immediately to verify your application status. Also check if you received any follow-up emails after the initial confirmation (something with your claimant ID or instructions for claiming weeks). If you only got the first confirmation email, there's a good chance your application didn't fully process.
Just want to follow up - were you able to get access to a computer and reapply? If you're still having trouble finding computer access, some McDonald's restaurants have free computer kiosks you can use as well. Not all locations have them, but it's worth checking ones in larger cities. Also, keep detailed notes of all the extra steps and delays this has caused you. If you end up needing to appeal anything related to your claim (like backdating or work search requirements for these weeks), having documentation of the system issues you encountered will be helpful.
Thanks for checking back! I went to CareerSource yesterday and used their computers to submit a new application. The staff there was actually super helpful and said they see this phone issue all the time. They even printed copies of everything for my records. Now I'm waiting for that second email with my claimant ID that someone mentioned I should receive within 48 hours. If I don't get it by tomorrow, I'll try that Claimyr service to get through to DEO faster. I've been taking screenshots and notes of everything like you suggested!
my friend works for a bank and she said they've been having issues with all kinds of government direct deposits this week not just unemployment so its probly bigger than just DEO
FINAL UPDATE: Just wanted to let everyone know my deposit finally came through Saturday morning. Looks like it was a combination of the Monday bank holiday + hurricane delays. Thanks for helping me stay calm during the wait! Hope everyone else got their payments too.
My friend works at CareerSource and she told me that DEO knew that FL would only get 4 weeks but they didn't tell anyone bcuz they didn't want people complaining!! So they just let everyone think more money was coming. SMH
Just to clarify some information for those still confused: 1. LWA was a limited federal program administered by FEMA, not a standard unemployment benefit 2. States had to apply for each week of funding 3. Florida was approved for and distributed 4 weeks ($1200) 4. Some early-applying states received up to 6 weeks ($1800) 5. The program is now completely closed and no additional LWA payments will be issued for any state If you received $1200 total for LWA in Florida, you have received the complete amount you're eligible for.
AstroAce
UPDATE: Thanks for all the advice everyone! I tried the email approach that @profile4 suggested, documented EVERYTHING including screenshots of all my CONNECT errors, and followed up exactly 7 days later asking for a supervisor review. And guess what? IT WORKED! Just got notification that my claim effective date has been changed to 03/29! Now I need to go back and claim those additional weeks. For anyone dealing with this same issue, be super persistent and document EVERYTHING. I'll post again once I actually receive the backdated payments.
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CosmicCaptain
•congrats! how long did the whole process take from when u sent that email?
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Liam McConnell
Just be careful when claiming those backdated weeks! Make sure you accurately report any income or job searches during that period. DEO is doing a lot of audits this year and if they find discrepancies, you could end up with an overpayment notice. I'd recommend keeping a spreadsheet of all weeks claimed, work searches reported, and payments received just to be safe.
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AstroAce
•That's great advice, thank you! I've been keeping records of all my work searches anyway, but I'll make sure to be extra careful with the backdated weeks. Last thing I need is an overpayment issue after finally getting this resolved!
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