DEO only released one week payment while holding the other - what happens to held week?

OMG this happened 2 me also!! The hold week is prob waiting for adjudication. They do this alot when they need 2 verify something with ur hubby's claim. did he get any messages in his inbox saying they need more info?

This is a common issue with Florida's DEO system. When one week shows as "on hold" while another is paid, it typically means one of several things: 1. There might be a work search verification issue for that specific week 2. They could be reviewing eligibility for just that week (maybe earnings were reported?) 3. Sometimes it's a system flag for random verification Check your husband's CONNECT account under "Determinations, Pending Issues and Decision Summary" to see if there's any fact-finding or adjudication pending. If there's nothing there, call DEO directly to ask about the specific hold reason. The previous paper check situation was likely your waiting week being released after a determination was made. This situation sounds different.

Had the exact same issue last month! For me, the week on hold ended up being released about 10 days later. They were verifying my work search activities even though I didn't get any notification about it. When I finally got through to a DEO agent, they explained the hold was an "automated review" and nothing I needed to worry about. If you need to reach DEO quickly without the constant busy signals, I used Claimyr (claimyr.com) to get through. They have this system that holds your place in line and calls you when an agent is available. Saved me hours of redial frustration. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The agent told me sometimes weeks go on hold randomly for system checks, and as long as everything is in order with the claim, it will release automatically.

My held week payment showed up as a paper check in my mailbox with zero explanation. DEO is weird like that sometimes. Just keep an eye on your mail for a couple weeks.

THE DEO SYSTEM IS BROKEN BY DESIGN!!! They deliberately put random weeks on hold to delay payments and save money. I've been dealing with this garbage for MONTHS!! Even when you call they give different answers every time. One agent told me the hold was for "income verification" then another said it was for "work search review" and a third said it was a "system glitch" - THEY DON'T EVEN KNOW! If your husband answered ANYTHING slightly different on his two weekly claim forms, that can trigger a hold. Did he report any income on one week but not the other? Did he apply to 5 jobs exactly each week? ANY tiny difference can cause this! My advice - keep calling until you get someone who actually knows what they're doing (maybe 1 in 10 agents). The DEO is a MESS and they DON'T CARE about our suffering!!

just wait it out. my husband had weeks on hold then they all came through at once like 3 weeks later. deo systems suck but they eventually pay what they owe.

I wanted to add one more thing - check if your husband's claim is near the end of his benefit year. Sometimes when you're approaching the end of your benefit year, the system will put weeks on hold as part of a re-verification process. This is actually more common than many people realize. Also, if this continues to be an issue, you can request monetary reconsideration through CONNECT. Go to: 1. Determination, Pending Issues and Decision Summary 2. Click on the relevant determination (if there is one) 3. Select "Request Monetary Reconsideration" This sometimes prompts the system to review held payments faster.

update?? did u ever get the payment?

Glad to hear you finally got the payment! This is exactly what I've seen happen multiple times - the payment gets released but CONNECT never updates to show it properly. It's like their payment system and their website don't talk to each other at all. For anyone else dealing with this issue, Luca's experience shows that sometimes you just have to wait it out. Three weeks seems to be pretty typical for these random holds to resolve themselves. The frustrating part is there's usually no rhyme or reason to it, and DEO rarely gives you any heads up about what's happening. Keep checking your payment method (direct deposit or Way2Go card) even when CONNECT still shows "on hold" - that seems to be the most reliable way to know if the money actually came through.

As a newcomer to this community, I'm really grateful to have found this thread! I'm currently dealing with a similar "on hold" situation with my unemployment claim and was starting to panic thinking the money was just gone forever. Reading through everyone's experiences has been incredibly reassuring, especially knowing that @Luca Esposito eventually got his payment even though CONNECT never updated properly. The fact that it took 3 weeks is frustrating but at least gives me a realistic timeline to expect. I had no idea about things like the monetary reconsideration option that @Mateo Rodriguez mentioned, or that Claimyr service @Aisha Abdullah brought up. It's clear that navigating the DEO system requires a lot of patience and persistence, but seeing how this community supports each other through these challenges gives me hope. Thanks to everyone who shared their stories - it really helps to know we're not alone in dealing with these confusing system glitches!