Just wanted to share my experience from last month - I had this exact same issue where CONNECT showed "Processed and Paid" on a Friday but the money didn't hit my account until the following Wednesday. What helped me was screenshotting the payment status in CONNECT showing it was processed, which I used to explain the delay to my landlord. Also, if you're really in a bind financially, some banks will give you a temporary overdraft extension if you show them proof that a deposit is coming. The DEO system is definitely confusing with how it displays payment status - "deposited" really should mean the money is in your account, not just that it's been approved for processing!

I'm going through this exact same situation right now! Filed Thursday, CONNECT shows "Processed and Paid" Friday, but still no deposit as of today (Wednesday). Reading through all these comments is actually really reassuring - I was starting to think my claim got messed up somehow. It's so frustrating that their system says "deposited" when it really just means approved. I'm definitely going to screenshot my payment status like Marcelle suggested in case I need to show my utility company. Has anyone who experienced this delay noticed if it affects future payments, or do they usually go back to normal timing once this backlog clears? Really hoping mine comes through in the next day or two!

One more thing to note - if you're on Extended Benefits or in a DEO-approved training program, different rules might apply. Also, some claimants may qualify for exemptions from work search requirements under specific circumstances (like if you have a verifiable job return date within 8 weeks). If you think you might qualify for an exemption, you should document your situation thoroughly and be prepared to explain during any potential review of your claim. The safest approach is to complete and record your work searches anyway unless you've received explicit confirmation of a waiver from DEO.

I went through this exact same situation a few weeks ago! Here's what worked for me: I called DEO first thing in the morning (around 7:30 AM) and actually got through after about 45 minutes on hold. The representative was understanding and let me submit my work search activities via email for the weeks I had already claimed without them. They gave me a specific email address and format to use. I had to list each job application with: company name, position title, date applied, contact method (online/email/in-person), and any reference numbers from the applications. Even though I hadn't been keeping perfect records, I was able to reconstruct most of it from my email sent folder and browser history. The key is to be proactive about fixing it rather than waiting and hoping they don't notice. My payments resumed normally once they processed the additional information. Good luck getting through to them - persistence really pays off with DEO!

Hey Alice, I'm dealing with the exact same nightmare right now! My account got locked yesterday and I've been going in circles trying to reach someone. Thanks to everyone who shared their tips - I had no idea about the phone claiming option or contacting state reps. One thing that might help while you're waiting: I found that the DEO website has a "Contact Us" form under the Help section that's separate from the account unlock form. I submitted it yesterday explaining my situation and got an automated response saying they'll get back to me within 3-5 business days. Not ideal timing but it's another avenue to try. Also, make sure you're checking your email (including spam folder) regularly. Sometimes they send unlock instructions or requests for additional info via email instead of showing anything in the system. Keep us posted on what works for you - this community is honestly more helpful than DEO customer service! 🤞

I'm so sorry you're going through this Alice! The DEO system is absolutely maddening and you're definitely not alone. I went through the same thing about 6 weeks ago and it took me almost 2 weeks to get resolved. A few things that might help based on my experience: 1. For the lock date on the form - just put your best guess, even if it's today's date when you first noticed. They really don't verify this against anything, it's just for their internal tracking. 2. Try calling the DEO Reemployment Assistance Customer Service line at (850) 245-7105 instead of the main number. It's their Tallahassee office direct line and sometimes has shorter wait times, especially mid-week around 2-3pm. 3. Document EVERYTHING - take screenshots of error messages, keep records of when you called, etc. If this drags on, you might need to file a complaint with the Florida Department of Economic Opportunity's Inspector General. 4. Most importantly - don't let this stop you from claiming your weeks! You can claim by phone even with a locked account, and you can also request backdating later if you miss deadlines due to their technical issues. The whole system is designed to be frustrating, but hang in there. You WILL get this resolved! Keep us posted on what works for you.

I'm going through this exact same nightmare right now! Just had to do my second ID.me verification this month and I'm so confused about whether this is normal or not. The whole system feels so unreliable - one minute everything's working fine and the next you're locked out for no apparent reason. It's especially stressful when you're already dealing with the anxiety of being unemployed and then the system makes you question if you did something wrong. Really hoping this doesn't become a regular thing every time I need to claim weeks. Has anyone found a way to prevent this from happening repeatedly?

This exact thing just happened to me two days ago! I was so worried when I got locked out right after claiming my weeks - thought maybe I had entered something wrong or that my account got flagged. The second ID.me verification was annoying but went through smoothly. What really helped ease my mind was checking back later and seeing that my claim weeks still showed as "processed" in the system. My payment actually came through faster than I expected (2 days instead of the 3-5 they usually quote). It seems like this double verification thing is just their new security protocol, even though it's super confusing when you're new to the system. Keep checking your claim status and you should be fine!

Congratulations on winning your appeal! That's such a huge accomplishment after 6 weeks of fighting the system. I went through a similar appeal process about 7 months ago when DEO incorrectly denied me for "insufficient work search documentation" even though I had submitted everything they requested. After receiving my favorable determination letter, it took about 8 business days for my account status to change from "Hold - Adjudication" to "Eligible," and then another 3 days for the payment to actually process and hit my bank account. My back pay was around $2,800 and came as a single deposit. You're doing everything right by continuing to claim your weekly certifications. The key thing now is just patience - check your CONNECT account once daily (not obsessively like I did!) and watch for those status changes. You don't need to submit anything else or make any calls. The system will automatically process your $4,750 once everything updates. One tip that really helped my peace of mind: take screenshots of your determination letter and any status changes you see in your account. Having that documentation saved me when I had a minor glitch later and needed to prove my case to a DEO agent. You've cleared the biggest hurdle by winning the appeal - now it's just waiting for their slow system to catch up. Hang in there, you're almost at the finish line!

Congratulations on winning your appeal! That's such a huge relief after 6 weeks of fighting DEO. I went through something very similar about 4 months ago when they wrongfully denied me for "abandoning work" even though I was actually terminated due to budget cuts. After I received my favorable determination letter, it took about 10 business days for my held weeks to change from "Hold - Adjudication" to "Eligible" status in CONNECT, and then another 5 days for the actual payment to process. My back pay was around $4,200 and came as one lump sum deposit. You're absolutely doing the right thing by continuing to claim your weekly certifications - that's crucial. The main thing now is just patience (I know, easier said than done when you need the money). Check your CONNECT account once daily to monitor status changes, but try not to obsessively refresh like I did - it just adds to the stress. Make sure to screenshot your determination letter and keep it saved somewhere safe. If there are any delays or system glitches down the road, having that proof readily available makes everything much smoother when dealing with DEO agents. Your $4,750 should process automatically once their system fully updates the reversal. No additional forms or calls needed from you. You've won the hardest battle - now it's just waiting for their slow system to catch up with the decision. Hang in there, you're so close to the finish line!