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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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also try contacting ur state senator not just representative!! thats wht worked 4 me. they have staff who deal w/ DEO issues all day long and can sometimes push things through faster.
UPDATE: I took everyone's advice and tried multiple approaches. The early morning calling didn't work (still got disconnected), but I did email that determinations address with my claim ID and a detailed explanation. Also contacted my state senator's office. I finally got a call back today from an adjudicator who explained there was confusion about my last day of work vs. when I filed. They're clearing it now and said payments should process within 48 hours! Thank you all for the help and support during this stressful time.
Fantastic news! That's exactly how these situations typically resolve - a simple misunderstanding that needs clarification. Make sure to keep checking your CONNECT account to verify the payments process correctly.
So glad to hear it worked out! The Florida unemployment system is unnecessarily complicated, but it's great when things finally get resolved.
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You should call them and ask. Sometimes they make mistakes. I once got underpaid by $120 and had to call three times before they fixed it and sent the rest. The wait times are ridiculous though.
When I was on unemployment last year I had sooooo many problems with the payments being wrong. My advice - screenshot EVERYTHING, keep a detailed record of all your work hours, and call them immediately when something seems off. The DEO system is a mess and sometimes the only way to get things fixed is to be super persistent. Also make sure you're documenting your 5 work searches every week!
Thanks for the advice! I've been taking screenshots but didn't think about documenting my work hours separately. And yes, I've been doing my 5 work searches every week - that part is actually pretty straightforward. Just wish the payment part was as clear!
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check if ur county has emergency rental help...in hillsborough they have a program that can help with this exact situation
Thank you everyone for your advice. I'm going to report my work accurately when I claim and see if I qualify for any partial benefits. I'll also look into the emergency rental assistance programs. I'm still worried but at least I know what my options are now.
That's the right approach. Remember that properly reporting partial work may still result in some benefits, and you're protecting yourself from future overpayment issues. Good luck with the new job!
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I had a similar experience but with my identity verification. Got locked out after ID.me and couldn't get anyone on the phone. Then I remembered my cousin works at the state and she told me that the Tallahassee CareerSource office is actually in the same building as some DEO staff! If you live near Tallahassee, that location might be able to help even faster with complex issues since they can sometimes walk paperwork directly to DEO staff.
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just got mine!!!!! check ur account might have gone thru
Just checked - nothing yet for me. But that's encouraging that yours came through! How many days were you waiting total?
UPDATE: Payment finally hit my account this morning! That was 5 days later than normal. Thanks everyone for your help and suggestions. For anyone reading this later - yes, holiday weekends really do cause major delays in the DEO payment system, so plan accordingly!
Glad to hear it came through! Always a good idea to build in a little extra time cushion around holidays for DEO payments. Thanks for updating the thread so others will know what to expect.
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The work search requirements are so frustrating!! I hate having to enter all those job contacts every time. But yeah, definitely don't say no. My neighbor got all her payments delayed for 10 weeks because of that and almost got evicted. Not worth it!
Pro tip: Keep a spreadsheet with all your job search information. Then you can just copy/paste it into CONNECT when claiming weeks. Makes the process much faster and you have a record if DEO ever audits your work searches (which they do sometimes).
That's a great idea! Going to start doing that now. Would've saved me so much time these past few months.
One more thing to keep in mind - DEO sometimes conducts random audits of work search activities. If you say yes but haven't actually done the searches, and you get audited, you could end up with an overpayment notice for all benefits received. That means paying everything back plus possible penalties. So always be truthful and keep records of your job searches for at least a year after your claim ends.
I didn't know they did audits! That's scary. I've been doing legitimate job searches but haven't kept great records. Going to start saving everything now. Thanks for the warning!
Forced to ID.me verify twice - DEO account locked right after claiming weeks!
Seriously frustrated right now! I finally got around to claiming my first two weeks today after waiting for my approval to come through. Everything seemed to go fine - the system accepted my work searches and I got the confirmation screen. But when I tried to log back in about 2 hours later to double-check when payment might arrive, my CONNECT account was completely locked! Had to go through the whole ID.me verification AGAIN even though I just did this last month when I initially filed. Has this happened to anyone else? Is DEO's system just glitchy or should I be worried someone tried to hack my account? The verification went through fine the second time, but now I'm paranoid about whether my claim weeks actually processed or if I'll get paid. This is my first time on unemployment so I have no idea if this is normal procedure or not!
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did u use a diferent computer or phone to login? sometmes that triggers the system to think ur someone else. happened to me when i used my moms ipad instead of my phone.
Actually, yes! I used my laptop to claim weeks and then tried to check on my phone later. That must be what triggered it. Good to know for the future.
The multiple ID.me verification requirement is related to DEO's enhanced fraud prevention system implemented in late 2024. Here's what's actually happening: The system uses login patterns, device recognition, and timing of activities to flag potential unauthorized access. When you claim weeks for the first time or access from a new device, it often triggers additional verification. Your situation is actually quite common - about 30% of claimants experience at least one additional verification request during their claim period. The good news is that this doesn't affect payment processing as long as you complete the verification successfully. Your claim weeks are stored separately from the login security system. To avoid this in the future: 1. Use the same device consistently 2. Clear your browser cookies less frequently 3. Try to log in during similar times of day 4. Enable the 'remember this device' option if offered If you experience this repeatedly, you can request a security profile reset by calling DEO directly.
Except when you call DEO directly you can NEVER get through! I tried for TWO WEEKS straight!
That's unfortunately true about the phone lines. If you experience this problem repeatedly and need to speak with someone, using a service like Claimyr as mentioned above or trying to reach out through your local CareerSource office are better options than direct calls.
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back in march my wifi was out for a week and i missed claiming. i just waited til next time & only got paid for the newer weeks. not worth the hassle imo 🤷♂️
That might work if you only miss one week, but OP is talking about missing THREE weeks. That's a lot of money to just give up on without trying!
UPDATE: I got through to DEO finally using that Claimyr service someone suggested. The agent was super helpful and said my flood situation definitely counts as good cause! I need to upload a statement explaining what happened along with any documentation I have (pictures of the flood damage, text messages about staying with my sister, etc.) within 7 days. Then they'll review my case and hopefully let me claim those missed weeks. For anyone else dealing with this - they said the key things they look for with missed weeks are: 1. Was the reason truly beyond your control? 2. Did you try to find an alternative way to claim (like public library computers)? 3. Did you request the backdating as soon as reasonably possible? Thanks everyone for your help! I'll update again when I hear their decision.
Great news! Make sure your statement is detailed and specific about dates, what happened with the flood, and why you couldn't access alternative computers. Also mention any attempts you made to contact DEO during that time. The more specific, the better. Good luck!
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hey just wondering if ur issue ever got resolved? going thru the exact same thing and i'm stressing
Yes! I actually followed the advice here and appealed. I finally got through to DEO (used that Claimyr service someone mentioned - it actually worked!) and they confirmed they were missing my Q4 2024 wages. I submitted my appeal with copies of all my paystubs and specifically requested Alternative Base Period calculation. Got a new determination letter last week approving my claim! The weekly benefit amount isn't huge but it's definitely better than nothing. Definitely appeal if they're missing any of your wages!
Just wanted to add that while you're waiting for the appeal, make sure you continue claiming your weeks even though you're currently ineligible. If your appeal is successful, DEO can only pay you for weeks you properly claimed. Many people miss out on backpay because they stop claiming during the appeal process.
That's really good to know - I wouldn't have thought to keep claiming weeks while ineligible. The system is so confusing. Thanks for the tip!
Destiny Bryant
Just to follow up on your question about the work search requirements - technically yes, he should be doing 5 work searches per week from the date he became unemployed, not from when the claim is approved. However, since it sounds like he's only been unemployed for about 2 weeks, he can start doing them now and just document everything carefully. For the CONNECT error, did you try early morning yet? Any success?
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Kendrick Webb
•We tried this morning at 6:30am and IT WORKED!! Got past the employer address section finally. But then we hit another roadblock at the earnings verification part. It's asking for quarterly earnings and we don't have those exact numbers. Is it OK to estimate his earnings or does it need to be exact? Thanks again for all your help!
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Dyllan Nantx
Great news that you got past the address section! For the quarterly earnings, estimates are acceptable - the system will verify with the employer's tax filings later. Just get as close as you can with what you have available (pay stubs, bank deposits, etc.). If there's a discrepancy, they'll address it during the fact-finding process. The important thing is to complete the application.
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Kendrick Webb
•That's a huge relief! We finished the application using his estimates from what he remembers earning each month. The claim now shows as "Pending - Wage Verification" which I assume means they're checking with his employer? Hopefully it moves forward without more issues! Thank you everyone for your helpful advice - would have been completely lost without you all.
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