Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Carmen Diaz
I'm dealing with the same issue! This is actually my first time experiencing a CONNECT outage since I just started filing claims two weeks ago. I've been trying to log in since about 7:45am and keep getting that "Service Unavailable" error. I was getting really worried that something was wrong with my account or that I'd missed some important step in the process. It's both frustrating and relieving to see that this is affecting everyone - at least I know it's not something I did wrong! Reading through everyone's experiences here has been so helpful. I had no idea these outages were this common or that there were strategies like taking screenshots and trying different browsers. Definitely going to start doing that going forward. I tried calling the phone line but couldn't get through after an hour of waiting. Going to keep checking back throughout the day and hope it comes back up soon. Thanks everyone for sharing your tips - this community seems like such a valuable resource for navigating all the quirks of the Florida unemployment system!
@Carmen Diaz Welcome to the CONNECT outage experience! I m'also pretty new to filing about (a month in and) my first outage was terrifying - I thought I d'somehow lost my benefits entirely. It s'crazy how these technical issues add so much stress when we re'already dealing with unemployment anxiety. You re'definitely picking up on the right strategies though - the screenshot thing is huge, and I ve'learned that having backup plans like (the phone number, even if wait times are awful helps) with peace of mind. This community has been a lifesaver for figuring out all the unwritten rules of dealing with Florida s'system. The silver lining is that once you get through a few of these outages, you ll'feel much more confident navigating the whole process. Hang in there - sounds like others are starting to get back in, so hopefully we ll'all be able to file soon!
Nolan Carter
Having the same issue here! I've been trying to get into CONNECT since around 8am and keep hitting that "Service Unavailable" wall. This is only my third week filing claims so I wasn't sure if this was a "me" problem or a system problem - really glad I found this thread! I was starting to get that sinking feeling that maybe I'd somehow messed up my account setup or missed some crucial step. The advice about taking screenshots is gold - wish I'd thought of that earlier. Also going to try that Microsoft Edge tip since Chrome has been giving me nothing but grief. It's frustrating that we have to become IT experts just to file for benefits, but I'm grateful for everyone sharing their workarounds and experiences. Makes me feel less alone in figuring out this whole system! Hopefully it's back up soon for all of us - fingers crossed! 🤞
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Ethan Taylor
I'm going through almost the exact same nightmare right now! Been waiting 8 weeks for adjudication after my former employer (a small tech startup that laid off half their staff) completely ignored DEO's requests. The fact finding status keeps disappearing and reappearing on my dashboard too - one day it shows "completed" and the next day it's gone entirely. It's like the system is playing games with us. I haven't found new work yet but reading that you got a warehouse job gives me hope that there are opportunities out there. The most frustrating part is having all the proper documentation (layoff email, final paystub, unemployment verification letter from HR) but still being stuck because one party won't respond. I've been claiming weeks religiously even though no payments are coming through. At this point I'm considering the Claimyr service mentioned above since calling DEO directly seems impossible. This whole process makes an already stressful situation so much worse!
Olivia Clark
•8 weeks is absolutely brutal - I feel for you! The disappearing status thing seems to be a really common glitch with CONNECT. I'm definitely going to try that Claimyr service if I don't hear something soon, since regular calling is basically impossible. You're smart to keep claiming those weeks even with no payments - from what others have said here, you won't get retroactive pay for weeks you don't claim even if they eventually approve everything. Hang in there, it sounds like most people do eventually get resolved, it just takes way longer than it should. The warehouse job isn't glamorous but honestly any income helps while dealing with this mess!
Lily Young
I'm dealing with something very similar - been waiting 6 weeks for adjudication after my former employer (a restaurant chain that closed our location) never responded to DEO either. The fact finding status has been doing that same disappearing act on my CONNECT dashboard. It's so frustrating because I have all my documentation uploaded but they still need to hear from an employer that literally doesn't exist anymore at that location. I just wanted to say congrats on landing the warehouse job! That has to be such a relief even while you're still fighting for those back benefits. I'm still job searching but seeing success stories like yours keeps me motivated. This whole thread has been really helpful - it's good to know this employer non-response issue is common and not just something wrong with my specific case. Definitely going to try some of the suggestions mentioned here if my status doesn't change soon!
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Caden Nguyen
UPDATE: I finally got through to someone at DEO! Used Claimyr this morning and was connected to an agent within 20 minutes. The agent confirmed they received my identity documents but said they were "pending review" in the verification queue. She submitted an escalation request due to the length of time and my hardship situation. She said I should see movement on my account within 3-5 business days. Will update again once I know more. Thank you all for the helpful advice!
Great news! Make sure to keep checking your CONNECT inbox daily for any fact-finding notices. Sometimes after escalation, they'll send requests for additional information. The 3-5 day timeline is generally accurate for hardship escalations.
Emma Davis
That's fantastic news! So glad Claimyr worked for you - I've been hesitant to try it but hearing your success story gives me hope. The fact that they could actually confirm your documents were received and submit an escalation is huge progress. Fingers crossed you get your account unlocked soon! Keep us posted on how it goes over the next few days.
This is such a relief to hear! I've been dealing with a similar situation - my account has been locked for 7 weeks now and I was starting to lose hope. Seeing that Claimyr actually worked for you and that you got confirmation your documents were received is really encouraging. I'm definitely going to try it today. Did the agent give you any reference number for the escalation? I want to make sure I ask for that when I get through. Thank you for sharing this update - it gives the rest of us stuck in this nightmare some hope!
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I'm dealing with this exact same issue right now! Been stuck in that login loop for the past 3 days and it's driving me crazy. I've tried everything - different browsers, clearing cache, using my phone instead of laptop, logging in at different times of day. Nothing works! Reading through everyone's experiences here, it sounds like this is almost always an account flag that needs to be cleared by a DEO agent. The fact that they don't send any notification when your account gets flagged is absolutely terrible system design. How are we supposed to know there's even a problem if they don't tell us? I'm definitely going to try that Claimyr service that @Tami Morgan and others mentioned. At this point I've wasted so much time trying to fix this myself that paying for help seems worth it. Thanks everyone for sharing your solutions - it's really helpful to know I'm not going crazy and this is a known issue with their system!
Eve Freeman
•I totally feel your pain! I went through this exact same nightmare about a month ago. That login loop is the worst - you think you're doing something wrong but it's actually their broken system. I tried for almost a week before finally getting help. The Claimyr service really does work - I was skeptical at first but they got me through to a DEO agent in about 45 minutes when I couldn't get through on my own after days of trying. Turned out my account had some random "wage verification" flag that I never got notified about. Once the agent cleared it, I could log in immediately. Don't waste more time like I did - if you've already tried the basic troubleshooting steps, you probably need a live person to fix whatever flag is on your account. Good luck!
Zara Ahmed
I'm experiencing this exact same login loop issue right now! It's so frustrating - I keep getting sent back to that warning page no matter what I try. I've been reading through all the suggestions here and it sounds like this is almost always caused by some kind of account flag that DEO doesn't bother to notify you about, which is absolutely ridiculous system design. I've already tried different browsers, clearing cache, using my phone instead of computer, and logging in at different times of day. Nothing has worked so far. Based on everyone's experiences here, it seems like I'm going to need to speak with a live DEO agent to get whatever flag is on my account cleared. I'm definitely going to look into that Claimyr service that several people mentioned - sounds like it could save me days of trying to get through on my own. Thanks to everyone who shared their solutions and experiences. It's really helpful to know this is a known issue and not something I'm doing wrong!
Liam Brown
•I went through this exact same nightmare about 6 weeks ago! That login loop is absolutely maddening - you keep thinking you must be doing something wrong but it's totally their broken system. I wasted almost 4 days trying every browser, device, and time of day before realizing it was an account flag issue. The complete lack of notification is infuriating - how are we supposed to know our account is flagged if they don't tell us anything? I ended up using a callback service similar to what others mentioned here and got through to a DEO agent who cleared some random "quarterly review" flag in about 2 minutes. Don't waste as much time as I did - if the basic troubleshooting isn't working after a day, you definitely need to talk to a live person. The system is just poorly designed and these flags happen all the time with no warning. Hope you get it sorted out quickly!
Oliver Zimmermann
thanks for the update!! gonna try claimyr tomorrow cuz im still locked out. this is ridiculous we have to go through all this just to access our own accounts 🙄
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QuantumQuasar
Glad to hear you got it resolved @Zainab! This is exactly the kind of info we all need. I've been dealing with similar access issues for the past few days and was about to lose my mind. Going to try the Claimyr route since direct calling hasn't worked for me either. It's crazy that we have to jump through all these hoops just to access our own unemployment benefits, but at least there's a solution that actually works. Thanks for following up with what fixed it!
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Emma Morales
•I'm new here but dealing with the exact same nightmare! Been locked out of CONNECT for 5 days now with those same "forbidden" and "access denied" errors. It's such a relief to see that there's actually a solution that works. I was starting to think I'd never get back into my account. Definitely going to try Claimyr tomorrow - at this point I'm willing to try anything that gets me connected to a real person at DEO. Thanks everyone for sharing your experiences, it really helps to know I'm not the only one going through this mess!
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