Florida Unemployment

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Can't reach Florida Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call
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DEO asking for license photos and account numbers through Telegram - scam or legit?

I've been waiting on my unemployment benefits for almost 3 weeks and got a message from someone claiming to be from the DEO through Telegram. They're asking for pictures of my license and bank account numbers to "verify my identity and process payment faster." Is this actually something DEO does now or is this a scam? It seems super sketchy but I'm desperate to get my claim moving. Has anyone else been contacted this way? Should I trust this?

Just to add some clarity: "Adjudication" means there's an issue with your claim that needs to be resolved by a DEO adjudicator. Common reasons include: 1. Employment separation issues (they're verifying why you're no longer employed) 2. Wage discrepancies 3. Work search requirement verification 4. Availability for work questions While waiting, make sure you continue claiming your weeks on time and completing your work searches. Missing a week can restart the whole process. And whatever you do, don't engage with anyone contacting you outside of official DEO channels.

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Thank you! I'm definitely going to keep claiming weeks and doing my work searches. I think my issue might be the employment separation - I was laid off but my employer might have put something different. I'll try to contact DEO directly about it.

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This is such an important warning! I've seen these scams targeting unemployment claimants across multiple states. The scammers are getting really sophisticated - they often know you've filed for unemployment because they scrape public job boards and social media posts. A few red flags to watch for: - ANY contact through social media/messaging apps (Telegram, WhatsApp, Facebook Messenger) - Promises to "expedite" or "fast-track" your claim - Requests for photos of documents or account numbers - Claims that you need to "verify" through their special link The only legitimate identity verification DEO uses is ID.me, which you access through your official CONNECT portal. Never click links sent via text or social media. Stay strong - I know the wait is brutal but don't let desperation make you vulnerable to these predators!

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DEO overpayment payments not showing in CONNECT - anyone else having this issue?

I received an overpayment notice from DEO back in January for $4,750 (they said I didn't report some income correctly in 2024). After fighting with them for months, I finally gave up and made my first payment of $500 toward it about 3 weeks ago. The problem is, when I log into CONNECT, it still shows I owe the full amount! The payment isn't showing up anywhere in my account. I used the online payment system and got a confirmation number, but it's like the payment never happened. Has anyone else paid back overpayment amounts? Is your CONNECT page actually reflecting those payments? I'm getting worried they're going to start garnishing my wages or something even though I'm trying to pay it back. Anyone know how long it typically takes for payments to show up in the system?

Update: After reading all your responses, I decided to try calling DEO again this morning. After an hour of redialing, I actually got through! The agent confirmed they can see my $500 payment in their system, but said it can take 4-8 weeks to show in CONNECT. She put a note on my account about the call and told me not to worry. Thanks everyone for your help and sharing your experiences!

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Great news! Glad you got confirmation. Always a relief to know the payment is actually in their system even if CONNECT is slow to update.

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This is such a relief to read! I'm dealing with the exact same thing right now - made my first overpayment of $300 two weeks ago and have been checking CONNECT obsessively every day wondering if they actually got it. The confirmation number gives me some peace of mind, but seeing everyone's experiences with 4-8 week delays helps me understand this is just how their broken system works. I'm definitely going to print out everything and stop stressing about it for now. Thanks for sharing your update - it's so helpful to know they can actually see payments in their internal system even when CONNECT doesn't show it!

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DEO claim stuck since January 2025 - facing utility shutoff, can't reach anyone!

I filed my regular unemployment claim back in January 2025 and it's been showing 'Under Review' for almost 3 months now! Every time I log into CONNECT it just says the same thing with no updates or explanation. I've called the DEO hotline literally 47 times (yes, I counted) and either get disconnected or the automated system tells me all agents are busy. I've completely drained my emergency savings and now I've got final notices from both electric and water companies threatening shutoff next week. I'm seriously about to have a breakdown. Has anyone dealt with a claim being stuck this long? Is there ANYTHING I can do? I worked for the same hotel for 7 years before they downsized - I don't understand why my claim is taking so long!

UPDATE: I finally got through to DEO!!! The Claimyr service actually worked - took about 35 minutes but I finally spoke to a real person. Turns out my employer had contested my claim saying I was fired for misconduct (absolutely not true - I was laid off with 15 other people). The agent was able to see that no one had contacted me for my side of the story, which is why it was stuck. She's sending it to an adjudicator today and said they should contact me within 48 hours for a fact-finding interview. She also noted the hardship with my utilities about to be shut off. Finally some progress! Will update again when I hear more.

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That's great news! Make sure to gather any documentation you have about the layoff - termination letter, emails, texts, anything showing you were part of a larger reduction in force. The fact-finding interview is your chance to present your side. If 15 other people were laid off at the same time, that strongly supports your case. Good luck!

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Wow, what great news about finally getting through! I'm so glad the Claimyr service worked for you. Your situation with the employer falsely claiming misconduct is unfortunately super common - they do it to try to avoid paying into the unemployment system. Since you were part of a mass layoff with 15 others, you should have a really strong case. Make sure to document everything for your fact-finding interview - any layoff notices, emails about the downsizing, maybe even contact info for your former coworkers who were also laid off as potential witnesses. The adjudicator will want to hear the full story. Fingers crossed they expedite this given your utility situation! Keep us posted on how the interview goes.

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Does a late payment bonus from previous employer affect my weekly DEO claim?

Just got a surprise bonus in my account from my former employer - it's from work I did 2.2 months ago before being laid off. Do I have to report this on my CONNECT weekly claim certification? I'm freaking out because I already submitted this week's claim yesterday without including it since I literally just saw the deposit today. Will DEO flag this as fraud? Should I call them to correct my claim? I really don't want to mess up my benefits over this unexpected payment!

One more thing to consider - depending on the amount of the bonus, it may affect just one week of benefits or potentially more. If the bonus amount exceeds your weekly benefit amount, you may be disqualified for that week entirely. If it's really substantial, it could impact multiple weeks. When you speak with DEO, ask them specifically how they'll allocate the bonus amount.

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I didn't even think about that! The bonus is about $2,400 before taxes, and my weekly benefit amount is $375. So I guess that means I'll lose several weeks of benefits? This really sucks since I earned this money months ago when I was still employed.

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I just checked the most current DEO handbook, and they calculate earnings impact by looking at your weekly benefit amount (WBA). For any week where you report income: • If you earn less than $58, your benefits aren't affected • If you earn between $58 and your WBA, they deduct 80% of what you earned from your weekly payment • If you earn more than your WBA, you won't receive benefits for that week With a bonus of $2,400, you'll likely have at least 6-7 weeks where you're disqualified from receiving benefits, depending on how DEO chooses to allocate it. Definitely get clarification on this when you speak with them.

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Thank you for the detailed explanation. I managed to get through to DEO using the Claimyr service, and you were right. They're allocating my bonus across multiple weeks, so I won't receive benefits for about 6 weeks. The good news is they weren't treating it as fraud since I called to self-report the error. The agent noted everything in my file and told me to keep claiming weeks as normal. At least I don't have to worry about getting in trouble now!

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So glad you got it sorted out! Thanks for updating us - this will definitely help others who find themselves in the same situation. It's reassuring to know that DEO is reasonable when people self-report mistakes rather than trying to hide them. Six weeks without benefits is tough, but way better than dealing with fraud allegations or overpayment penalties later on.

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DEO ignoring my claim for 8 weeks - contacted my rep but still no response!

I'm at my wit's end with DEO! My claim has been stuck 'pending adjudication' for EIGHT WEEKS now with absolutely zero movement. I've called literally 40+ times (always disconnected), left messages on their callback system, and emailed through the CONNECT portal 3 times. Last week I finally emailed my state representative as people suggested, and I got an automatic response saying they received it. It's been 9 days and crickets - nothing from them either! What's a person supposed to do when literally no one will help?? I have bills piling up, my landlord is getting impatient, and I feel like I'm screaming into the void. Does ANYONE actually care about claimants? This system is completely broken. Has anyone managed to get through to a real human being at DEO lately??

just so you know representative offices are slammed with DEO cases right now my girlfriends sister works for a state rep and they get like 50+ unemployment emails every single day so it might take them awhile to get to yours

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That makes sense, though it's depressing to hear. I guess I'm just one of thousands dealing with the same problems. I'll try to be patient with the rep's office while exploring these other options people have suggested.

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Hey Ethan, I feel your pain! I just went through almost the exact same situation last month - 7 weeks of "pending adjudication" for a misconduct flag when I was clearly laid off due to budget cuts. What finally broke the logjam for me was a combination of things people have mentioned here. First, I went to my local CareerSource office and they were able to make some calls on my behalf. Second, I kept hitting that adjudication direct line (321) 754-9289 every morning at 7:30am until I got through. When I finally reached an actual adjudicator, she could see that my former employer had never responded to their requests for information, so she was able to make a decision based solely on my termination paperwork. The whole thing was resolved within 48 hours after that call, and I got all my back pay. Don't give up - you're probably closer to resolution than you think! The key is getting to an actual adjudicator who can see your full file, not just a general customer service rep.

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