Florida Unemployment

Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the DEO
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DEO drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The backpay situation is so frustrating! When I finally got mine last year, I had to wait 12 days for the federal portion to show up. I was so mad because my neighbor got hers in 2 days! The DEO system seems completely random sometimes.

0 coins

For your husband's claim weeks from March, the federal $300 supplement (FPUC) should definitely be paid. The program ending doesn't affect past eligible weeks. The actual payment timing varies, but here's what affects it: 1. Whether there were any fact-finding issues on the claim 2. How backed up DEO's payment processing system is 3. Which payment method you selected (direct deposit is faster than Way2Go card) You should see the federal payments post to CONNECT before they hit your bank account. Keep checking your payment history in CONNECT daily.

0 coins

UPDATE: The federal money just hit our account this morning! It was exactly 4 days after the regular benefits. Thank you all for your help!

0 coins

I see you mentioned having an adjudication pending. That's actually a bigger immediate concern than the benefit amount. The adjudication process can drag on for weeks if you don't actively follow up. If you need to reach DEO about the adjudication issue, I really can't recommend Claimyr enough - it's the only reason I got my adjudication resolved in a reasonable timeframe. When I called using their service, I asked the DEO rep specifically what documentation they needed to clear the adjudication, then uploaded it right away to my CONNECT account AND followed up again three days later. Being proactive made all the difference. Otherwise, you could be waiting months before receiving any benefits at all, regardless of the amount.

0 coins

You're right - getting any benefits is better than nothing at this point. I'll try Claimyr to get through to DEO. Do they need specific documentation for a company relocation? I have my severance letter that clearly states the reason for layoff was the facility closing and operations moving to Mexico.

0 coins

That severance letter stating the facility closure and relocation is exactly the kind of documentation you should upload to support your claim. Go to your CONNECT dashboard, click on the "Document Upload" section, and submit it as support for your adjudication issue. Select document type "Proof of Employment Separation" when uploading. After uploading, call DEO to confirm they received it and ask if anything else is needed. The severance letter should help speed up your adjudication process since it clearly documents a qualifying job separation. Make sure to continue claiming your weeks while the adjudication is pending - if approved, you'll receive back payments for weeks properly claimed.

0 coins

Thank you so much for this specific advice! I just uploaded my severance letter as you suggested. Now I'll try to get through to DEO to confirm they received it. I've been claiming my weeks religiously every two weeks, so hopefully I'll get backpay once this is resolved. Still frustrated about the low maximum benefit, but at least I'll have something coming in while job hunting.

0 coins

hey has neone tried using turbotax to check if they did it rite? my friend said u can go back in and look at ur old return 2 see if u missed anything

0 coins

I did use TurboTax and double-checked my return. Everything looks correct as far as I can tell. The 1099-G amount matches what I entered, and I did include the tax withholding from Box 4. I guess it's just the IRS being extra cautious with unemployment benefits this year.

0 coins

One final update that might help others: The IRS announced they're specifically taking longer with returns that include unemployment benefits because of potential tax credit implications. It doesn't necessarily mean you did anything wrong. For anyone receiving DEO benefits this year (2025), I strongly recommend having at least 10% withheld for federal taxes (you can set this in your CONNECT account under tax withholding preferences). This won't prevent the IRS scrutiny, but it will reduce the chance of owing taxes next year. Also, many people don't realize that unemployment benefits can affect other tax credits like the Earned Income Tax Credit. Sometimes the IRS delay is because they're recalculating these credits based on your unemployment income.

0 coins

Thanks for all this information! It's been really helpful. I'll definitely set up the 10% withholding going forward. Just to update everyone - my refund FINALLY showed up today! Took almost 10 weeks but it's finally done. Thanks again to everyone who shared their experiences and advice!

0 coins

Has anyone else noticed that DEO seems to be especially bad with federal payment issues specifically? I had no problems with my regular benefits but the federal portion was a NIGHTMARE to get sorted out. It's like they're two completely different systems that don't talk to each other properly.

0 coins

YES!!! regular florida benefits = no problem. federal stuff = total disaster. took me 11 weeks to get my federal backpay. ridiculous!

0 coins

You're absolutely right about this. The systems are indeed separate. The federal supplements are administered through Florida's system, but they follow different rules and funding sources. The CONNECT system wasn't originally designed to handle these federal supplements, which is why they often require manual processing and verification. This is also why speaking to someone in the Benefits Payment Control unit is so important - they have specialized training on reconciling the two systems.

0 coins

UPDATE: I tried the 833-352-7759 number this morning at exactly 7:30am, and after about 35 minutes on hold, I finally got through to someone! I asked specifically for the Benefits Payment Control unit for federal payment issues as suggested here. They transferred me, and I had to wait another 20 minutes, but finally spoke to someone who could actually help! They found that my federal payments were held up because of a "program integrity hold" that no one had ever told me about. Apparently, they needed additional verification of my employment history from 2024. I've now uploaded the documents they requested, and they said the federal payments should be processed within 5-7 business days. Thank you everyone for your suggestions! Will update again when/if I actually receive the payments.

0 coins

That's great news! The "program integrity hold" is actually quite common with federal payment components. It's part of the enhanced verification measures implemented in late 2024. Make sure you follow up if you don't see the payments within 7 business days. Sometimes you need to call back and specifically request a "payment release review" after the documentation has been reviewed. Glad you made progress!

0 coins

awesome! hope u get paid soon!!

0 coins

Any update on whether the email worked for you? I'm curious to know if you got your issue resolved.

0 coins

Lia Quinn

I sent emails to both the Determinations address and my state rep yesterday. No response yet, but it's only been one day. I'll update when I hear something! If I don't get anywhere by Monday, I'm going to try that Claimyr service. Getting really anxious about bills coming due soon...

0 coins

Just an FYI - you can also visit a local CareerSource Florida center if you're really stuck. They have computers you can use to access CONNECT and staff who can help guide you through the process. I volunteer at one in Tampa and we help people with this all the time. Find your nearest location here: https://careersourceflorida.com/career-centers/

0 coins

this is true but make sure to check their hours! some of em close at weird times

0 coins

Update: I tried the phone system this morning and it worked! Took about 15 minutes to go through all the questions, but my weeks are now claimed. Thanks everyone for your help! I've saved all these suggestions for future reference in case I have internet problems again.

0 coins

Great to hear! Just remember to keep detailed records of your work searches even when claiming by phone. DEO sometimes does random audits where they ask for proof of your work search activities even months later.

0 coins

does anyone know if they're gonna extend the $600 past july??? my bills dont stop just cuz the govt decides to stop helping!!

0 coins

KylieRose

They SHOULD extend it but with this government who knows!!!! You should be calling your representatives EVERY DAY to demand they extend it! The economy hasn't recovered and we're STILL in a pandemic!!!

0 coins

There's currently no legislation passed to extend the $600 FPUC payments beyond July 25th. However, it's always possible that Congress could pass something new before the deadline. For now, I'd recommend planning your budget assuming the payments will end as scheduled on July 25th, and then it'll be a nice surprise if they do get extended.

0 coins

My cousin in California said they get a different amount. Is Florida's $600 different from other states?

0 coins

The FPUC payment of $600 is the same fixed amount nationwide - it's a federal program. However, the regular unemployment benefit amount varies significantly between states. Florida's regular UC benefits max out at $275/week (one of the lowest in the country), while California's can go up to $450/week. So your total weekly payment (regular benefits + $600) would be different between states, but the FPUC portion is always $600.

0 coins

Amina Bah

Quick update for anyone seeing this thread: DEO just announced they're implementing a new automated account recovery system in late 2025. Until then, locked accounts require manual intervention by DEO staff. If you're locked out, you should try these steps in order: 1. Email DEO.Feedback@deo.myflorida.com with your info 2. Visit a CareerSource office in person if possible 3. Try calling at 7:29am exactly when their systems turn on 4. Consider a callback service if you can't get through 5. Contact your state representative as a last resort And remember to document ALL attempts to contact DEO so you can prove you were trying to claim your weeks on time.

0 coins

Thanks so much for this comprehensive list! I'm going to start working through these options today. I'll update the thread if I'm successful so others can see what worked.

0 coins

UPDATE: I got my account unlocked! After trying several methods, what finally worked was using Claimyr to get through to a DEO agent. Once I actually spoke to someone, they were able to see that my account had a fraud flag due to accessing from different IP addresses (I was using both home wifi and my phone data). The agent removed the flag and reset my PIN while I was on the phone. I was able to log in immediately after. Thank you to everyone for all your helpful suggestions!

0 coins

Great news! This is a perfect example of why speaking directly with a DEO agent is so important - they can see exactly what's causing the issue. Make sure you claim all your weeks right away before any expire.

0 coins

congrats! glad u got it fixed

0 coins

my cousin said u can just file a new claim with a different email and phone # and they wont know its u... worked for him last year just sayin

0 coins

This is absolutely incorrect and potentially illegal advice. DEO uses your Social Security Number, employment history, and other identifying information to verify claims. Filing multiple claims or misrepresenting information can result in fraud charges, penalties, and being required to pay back all benefits with additional fines. The DEO actively investigates and prosecutes unemployment fraud. Please do not suggest illegal activities that could seriously harm other users.

0 coins

Thanks everyone for the replies! I'm going to keep claiming weeks even with $0 balance (makes sense to keep the record going), and I'll check out CareerSource tomorrow. I've applied for SNAP already so hopefully that helps bridge the gap. I definitely won't be doing anything sketchy that could get me in trouble - not worth the risk! I might try that Claimyr service to get through to DEO just to confirm everything about my account status. Really appreciate all the advice!

0 coins

Good plan. One more tip: when you do reach DEO, ask them to check if you have any remaining Federal Income Tax withholding credit. Sometimes there's a small amount left that wasn't properly distributed. Also, request a full accounting of your claim payments - occasionally there are calculation errors that can be corrected in your favor.

0 coins

my cousin works at deo and says theyre systems got hcked thats why everything is down but they dont want to admit it publicly. theres like hundres of people working overtime trying to fix it right now. he said dont put any personal info in until they announce its fixed.

0 coins

This is incorrect information. There has been no security breach at DEO. The system is experiencing technical difficulties due to a scheduled database update that didn't go as planned. Please don't spread rumors that could cause unnecessary panic. The DEO has been transparent about the technical issues on their official channels.

0 coins

Quick update: I tried the incognito browser trick and it didn't work initially, but I kept trying through the night and FINALLY got in around 3:30am! Was able to claim my weeks and everything is processed now. System was actually working fast at that hour with no waiting room. Thanks everyone for your help and suggestions! For anyone else dealing with this - try super early morning hours and just keep trying!

0 coins

congrats!! stil havent gotten in myself ugh

0 coins

Glad you got through! Remember to document your work searches separately in a spreadsheet or document so you don't have to rely on their system working properly next time.

0 coins

Prev1...2122232425...57Next