i had sorta the same problem but it turned out i was using an old bookmark that went to the wrong login page try going directly to connect.myflorida.com instead of following links from emails or old bookmarks that might help

Quick update for everyone dealing with this issue: DEO just released a bulletin yesterday acknowledging the ID.me redirect problem. They've implemented a temporary workaround while they fix the underlying issue. If you're experiencing this problem, you can now email ID.mehelp@deo.myflorida.com with: - Subject line: "ID.ME REDIRECT FAILURE" - Your full name as it appears on your claim - Your claimant ID number - Date of birth - Last 4 of SSN - The approximate date you completed ID.me verification They're prioritizing these requests and processing them within 5-7 business days according to the bulletin. This is much faster than the general inquiry email address.

has anyone else noticed they also changed the work search requirements section?? i can't figure out how to enter my job contacts now

Just wanted to follow up - did you manage to find the right section to claim the final weeks? The deadline would be approaching soon if these are truly the last weeks of eligibility.

Since you confirmed you have an adjudication issue, let me clarify something about Claimyr from my experience - they can connect you to agents faster, but make sure to specifically request a supervisor or adjudicator when you get through. Regular agents really can't help with adjudication issues regardless of how you reach them. When I used it, I immediately asked for a supervisor when connected, and that's how I got someone who could actually help. The video demo shows how quick it is: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj

Based on everything you've shared, it sounds like you're dealing with three common DEO issues simultaneously: 1. An unresolved employment separation adjudication issue 2. Communication breakdowns between different DEO departments 3. Agents making promises they can't fulfill I would recommend pursuing multiple resolution paths simultaneously: - Use the direct adjudication email address mentioned earlier - Contact your state representative as suggested - Continue calling but specifically request to speak with an adjudicator - Check your CONNECT inbox daily for any fact-finding questionnaires When you do reach someone, ask them to check if your former employer has responded to the separation inquiry. If they haven't responded within 10 business days, DEO is supposed to make a determination based solely on your information. Many agents don't know or don't enforce this policy, which is why claims stay stuck. Also, keep claiming your weeks even while waiting for resolution. Once adjudication is complete, you'll only be paid for properly claimed weeks.

i tried to claim yesterday and got those same new questions! but i thought we had to do work searches now? im in miami-dade and my neighbor said the covid waiver ended already. this is so confusing!!!!

Just wanted to update everyone - DEO just released an official statement about the work search question changes. They confirmed it's a system update that caused confusion. Here's what they said: 1. If you're in a county with an active work search waiver, put "COVID-19 WAIVER" in all fields 2. If your county's waiver has expired, you MUST complete 5 work search activities per week 3. All claims using the COVID waiver will be manually reviewed to verify county residence 4. They're working on an update to make the system recognize county waivers automatically They also said if you made an honest mistake on a recent claim due to confusion, you can call to have it corrected without penalty.

wats the reason for your unemployment? if you quit voluntarily they might deny u. thats y u got 0$ balance. happened to my cousin.

Based on everything you've shared, it sounds like your claim is in adjudication, which is why you're seeing the $0 balance but still have weeks to claim. Here's what I recommend: 1. Continue claiming all available weeks and completing the 5 work searches for each week 2. Try calling DEO at 1-833-FL-APPLY (1-833-352-7759) to check on the status of your adjudication 3. Check your CONNECT inbox and Determination section daily for updates 4. Make sure your contact information is up to date in case they need to reach you Adjudication can take anywhere from 2-8 weeks depending on their current backlog. It's frustrating, but as long as you keep claiming weeks and doing your work searches, you should eventually receive payment for all eligible weeks once the issue is resolved.

Just a heads up, make sure you keep doing your work searches while waiting! I got so focused on my payment issues I forgot to log my 5 work searches one week and got disqualified for that week. Don't make my mistake!

As an update to my earlier comment - I just checked the DEO website and they're reporting a processing delay for direct deposits initiated today. They're saying to allow up to 3 business days for these specific payments to reach bank accounts. This might explain why you're not seeing it yet.

WARNING: Be super careful if you worked AT ALL during your claim period before filling this out. My friend filled out his quarterly form last month and accidentally underreported some gig work he did. They flagged his entire claim for fraud investigation and his payments have been on hold for 3 weeks now!

UPDATE: Just wanted to let everyone know I successfully submitted my quarterly form yesterday, and this morning my claim status is back to Active! No interruption to my payments so far. The whole process was much easier than I feared. Thanks everyone for the reassurance and helpful tips!

One more thing I forgot to mention in my first comment - try emailing DEO.Publicrecords@deo.myflorida.com and request all records related to your claim under Florida public records law. Sometimes this can shake things loose since they're legally required to respond to public records requests. Include your claimant ID, full name, and last 4 of SSN.

UPDATE: I finally got through this morning using the 7:30am trick! The agent actually told me my claim has been flagged for "multiple employment verification issues" - apparently 2 of my previous employers never responded to DEO's verification requests, and instead of just TELLING ME THIS, they've left my claim in limbo for 10 months!!! She said she's forwarding my case to a supervisor for expedited review, but I'm not holding my breath. I'm going to try all the other suggestions here too - public records request, inspector general complaint, and probably the news station route if nothing moves in the next week. Thank you all for the advice!

Unfortunately, CONNECT doesn't show you exactly what your employer reported. However, when you speak with a DEO representative, they can tell you what information was provided by your employer. This is another reason why getting on the phone with DEO is important in these situations.\n\nIf you discover your employer provided incorrect information, you'll want to address this specifically in your appeal. Include any documentation that proves your employment ended through no fault of your own (layoff notice, final paycheck stub, termination letter, etc.).\n\nAlso, while you're dealing with this issue, continue documenting your work search activities thoroughly. If DEO is scrutinizing your case for one reason, they may look more closely at all aspects of your claim.

I'll try to get someone on the phone tomorrow to find out exactly what my former employer reported. This is all making more sense now. Thank you all for the help and advice. Will update once I know more or get this resolved!

"Able and Available" is actually one of the easier adjudication issues to resolve. They're just verifying you're able to work and available for work each week. Make sure all your work search activities are properly documented in the system - that can sometimes speed things up during review.

Based on your situation, here's what I'd recommend: 1. Continue claiming your weeks and doing your work searches 2. Check your inbox in CONNECT daily for any fact-finding questionnaires 3. Verify your contact information is correct in case they try to reach you 4. If you're approaching financial hardship, you might want to try the contact method mentioned above The good news is that "under review" means they're actively working on your claim rather than it sitting in the general queue. If approved, you'll receive payments for all eligible weeks, including the waiting period.