I switched to Cash App for my DEO payments about 2 months ago after my bank started charging me $12/month maintenance fees. Overall it's been working fine - deposits come through in 2-3 days just like everyone else is saying. A few things I learned: - Make sure your Cash App account is fully verified before switching (ID, SSN, etc.) - The routing number is always 073923033 but your account number is unique to you - First payment took 4 days but every one after has been exactly 2 business days - You can set up notifications so you know immediately when it hits The biggest downside is definitely the customer service issue others mentioned. When I had a question about a deposit, it took forever to get help. But honestly, for saving $144/year in bank fees, it's been worth it for me. Just triple-check those account numbers when you enter them in CONNECT!

I've been using Cash App for my unemployment benefits for about 8 months now and wanted to share my experience. Overall it's been pretty reliable - deposits usually show up 2-3 business days after I claim my weeks, which is the same timing I had with Wells Fargo before I switched. A few important things to know: - Make sure you're fully verified on Cash App BEFORE changing your payment info in CONNECT. This includes uploading your ID and providing your SSN. - Write down your routing (073923033) and account numbers somewhere safe and double-check them when entering in CONNECT - The first deposit might take an extra day or two, but after that it's been consistent for me - You can instantly transfer to another bank account if needed (small fee) or use the Cash Card for purchases The main downside is customer service - if something goes wrong, getting help can be frustrating. But honestly, I've saved over $100 in bank fees this year by switching, so for me it's been worth it. Just make sure you have backup options in case of any issues!

This entire thread should be turned into an official DEO troubleshooting guide! I've been dealing with unemployment systems across multiple states for my job, and Florida's ID.me integration issues are by far the most problematic I've encountered. What really strikes me about this discussion is how it perfectly illustrates the catch-22 that unemployed individuals face: you lose phone service because you need benefits, but then you can't access benefits because you lost phone service. It's a cruel system design that punishes people at their most vulnerable moments. The technical explanation from Carmen about identity binding and phone number recycling timelines (30-90 days!) is eye-opening. Combined with Elijah's advocacy perspective and Angelica's detailed resolution journey, this thread has become the most comprehensive resource I've seen for this specific nightmare scenario. For anyone bookmarking this thread for future reference, here's my takeaway of the proven solution path: 1. Don't waste time with standard DEO phone lines 2. Use Claimyr service OR visit CareerSource in person with full documentation 3. Be prepared to create entirely new ID.me account with different email 4. Document everything with screenshots and reference numbers 5. Expect 3-4 business days for IT ticket resolution once you reach a human agent This community problem-solving is literally more effective than the official support system - which is both amazing and deeply concerning about the state of our benefits infrastructure.

This thread has become an absolute masterclass in community problem-solving! As someone who's been struggling with various DEO issues for months, I'm amazed at how this discussion has evolved from one person's desperate plea for help into the most comprehensive troubleshooting guide I've ever seen for ID.me authentication conflicts. The progression here is incredible - starting with Angelica's panic over being locked out, then getting various suggestions from community members, Carmen's technical deep-dive explaining WHY these conflicts happen, Elijah's advocacy perspective on prevention, and finally Oscar's perfect 5-step solution summary. This is exactly what government agencies SHOULD be providing but clearly aren't. What really gets me is how this reveals the fundamental cruelty of the system design. People lose phone service because they desperately need unemployment benefits, then the system blocks access to those same benefits because they lost phone service. It's like being trapped in a bureaucratic nightmare designed to fail people at their lowest point. I'm definitely bookmarking this thread and will be sharing it with others who get stuck in this authentication hell. The fact that community-discovered solutions (Claimyr, CareerSource visits, new ID.me accounts) work better than official support channels really says everything about how broken this system has become. Huge thanks to everyone who shared their experiences and expertise - you're literally saving people's livelihoods with this knowledge sharing!

This is exactly why I keep telling people to document everything when dealing with DEO! Take screenshots of error messages, keep records of call times and dates, save confirmation numbers - it all helps when you finally get through to someone. I've been through similar lockout situations and having that documentation ready made the process go much smoother once I actually reached an agent. Also, for anyone reading this who hasn't been locked out yet, consider setting up a backup contact method or writing down your security questions/answers somewhere secure. The DEO system is so unreliable that it's better to be over-prepared than stuck like Javier was!

This thread is so helpful for anyone dealing with PIN lockouts! I went through something similar about 6 months ago and it was absolutely maddening. One additional tip I'd suggest - if you do manage to get your PIN reset, immediately change it to something you'll definitely remember but also write it down in multiple secure places. I use a password manager now specifically for my DEO login info because their system is so unforgiving if you mess up even once. Also, for future reference, the DEO mobile app sometimes works better than the website when you're trying to log in - not sure why but I've had better luck with it during high traffic times. Really glad you got sorted out though, and thanks to everyone who shared the working solutions!

Thank you all for sharing your experiences! This thread has been incredibly helpful - I had no idea about the PIN reset trick or that state reps could help with DEO issues. I'm feeling more hopeful now that there might actually be specific solutions rather than just endless waiting. Quick question for those who successfully got through: when you asked about what was holding up your case, did the agents seem knowledgeable and willing to dig into the details? Or did you have to push them to look deeper? I want to make sure I'm prepared to advocate for myself when I finally get someone on the phone. Planning to try the PIN reset option at 7:30am tomorrow and also going to contact my state rep's office as backup. Will update everyone on how it goes - this community support means everything when dealing with such a frustrating system!

I'm in a very similar situation and this thread has been a lifesaver! My claim has been stuck on "pending adjudication" for 3 weeks now and I was starting to lose hope. Reading everyone's success stories with the PIN reset trick is giving me so much confidence to keep trying. One thing I wanted to add that might help others - I noticed in my CONNECT account that I have a "determination" tab that shows "pending" but when I click on it, there's no additional details about what they're actually reviewing. Has anyone else seen this? I'm wondering if this is related to the fact-finding form issue that was mentioned earlier in the thread. I'm definitely going to try calling at 7:30am tomorrow using the PIN reset option, and I'm also going to follow up with my state representative's office. It sounds like having multiple approaches going simultaneously might be the key to finally getting some movement on these stuck claims. Thank you all for sharing your experiences and tips - it's so helpful to know we're not alone in this frustrating process!

I'm going through the exact same nightmare right now! Been stuck in ID.me verification hell for over a week. What's really frustrating is that the error messages are so vague - just "verification unsuccessful" with zero explanation of what's actually wrong. One thing I discovered that might help - if you're using Chrome, try switching to Firefox or Safari. I read somewhere that ID.me has compatibility issues with certain browser versions. Also, make sure you're not using any browser extensions that might interfere with the camera or photo upload. Another tip from my research: make sure your full legal name in your DEO account matches EXACTLY what's on your ID, including middle names or initials. Even tiny discrepancies can cause rejections. I'm planning to try the desktop approach tomorrow morning with natural lighting like others suggested. This whole system is absolutely broken and it's devastating that our basic survival depends on getting through this mess. Hang in there - from what I'm reading here, persistence eventually pays off for most people!

I went through this exact same ID.me nightmare about 6 months ago and it was absolutely devastating. After failing verification probably 15+ times, here's what finally worked for me: 1. Used a different device entirely - borrowed my neighbor's iPad instead of my phone 2. Made sure my face was completely centered in the selfie frame 3. Held my ID at a slight angle to avoid any glare from overhead lights 4. Most importantly - I discovered my CONNECT account had my nickname "Mike" but my driver's license shows "Michael". Once I updated my DEO profile to match my legal name exactly, it worked on the first try. The video verification is a complete joke - I waited 6 hours one day and never got connected. Don't waste your time with that unless you literally have nothing else to do. Also, once you do get verified, check your CONNECT account every few hours because sometimes the system doesn't update automatically. I had to call DEO and specifically ask them to "refresh" my verification status. The whole system is designed to make people give up, but don't let them win. Your benefits are rightfully yours. Keep pushing through - you WILL get there eventually!