Glad I could help! DEO's letters can be really confusing. Make sure you look at the Base Period box on your Monetary Determination letter - it shows exactly which quarters they're using to calculate your benefits. Then check if all your employers during those quarters are listed correctly with the right wage amounts.

Pro tip: When you submit your wage documentation for the missing Q4 2023 income, also include a cover letter explaining exactly what's missing and why. I had to do this last year and the cover letter helped them process it faster because they knew exactly what to look for. Also, if your side job was 1099 work, make sure you have your 1099 form AND quarterly tax payments as proof - sometimes they want both. Good luck!

Been through this nightmare TWICE now. Even when you submit the right docs they sometimes claim they never received them! ALWAYS take screenshots of your confirmation screens and note down confirmation numbers. The DEO "loses" documentation all the time and then blames claimants!!

I went through this exact same confusion last year! The DEO's wording is absolutely terrible. Just to add to what everyone else has said - make sure you also keep copies of everything you submit for your own records. I had to resubmit documents twice because their system had "technical issues" and lost my first upload. Also, if you get any error messages during upload, try again in a different browser - Chrome worked better for me than Firefox. The whole process is frustrating but hang in there! Once you get the right documents uploaded with the correct date range (your NEW claim date), it should go through. Good luck!

guys i just got my determination after 14 weeks!!! there is hope!!! hang in there!!!

Hey Zane, I'm in a similar boat - 7 weeks and counting here. One thing that helped me get some movement was filing a complaint with the Florida Department of Commerce. You can do it online and it creates a paper trail that forces them to respond within a certain timeframe. Also, try calling first thing in the morning right when they open (8 AM) - I've had better luck getting through then. The waiting is brutal but don't give up! 💪

Wow, reading through all these experiences really shows how widespread this problem is! I'm currently at 6 weeks pending adjudication for about 2 months now, and like everyone else, I keep getting the runaround from phone reps who can't actually help. @Steven Adams your success story gives me real hope - I had no idea about the CareerSource option! I'm calling mine tomorrow to find out when DEO staff are available. @Grace Durand I'm also going to look into Claimyr since you and others had success with it. It's infuriating that we have to become experts in navigating this broken system just to get what we're legally entitled to, but I'm grateful for this community sharing what actually works. The solidarity here is keeping me motivated to keep fighting instead of just giving up like they clearly want us to do.

This thread has been incredibly helpful! I'm dealing with 12 weeks pending adjudication for about 5 months now - longest I've seen mentioned here. Reading everyone's experiences and solutions gives me hope that there IS a way through this maze. I've tried the regular phone route dozens of times with no luck, but I hadn't heard about the CareerSource option or Claimyr before finding this discussion. @Steven Adams - your step-by-step breakdown and success story is exactly what I needed to see! I'm calling my local CareerSource tomorrow to find out their DEO schedule. @Grace Durand and others who mentioned Claimyr - I'm definitely looking into that too since multiple people had success with it. It's both comforting and infuriating to see how many of us are stuck in the same broken system. The fact that we have to crowdsource solutions just to access benefits we're legally entitled to is absolutely insane. But I'm so grateful for this community sharing what actually works instead of just complaining (though we have every right to complain!). Will definitely update once I try these strategies. Thank you all for not giving up and sharing your knowledge!

I just wanted to follow up and say THANK YOU to everyone who responded! I had my appointment yesterday and it went really well. The counselor was friendly and professional, took about 90 minutes total. She reviewed my work search logs (which I had organized by week like suggested), helped polish my resume, and showed me some job search resources I didn't know about. She even helped me set up a profile on EmployFlorida.com. The parking situation was exactly as bad as warned - had to circle the block twice! But overall it was actually a helpful experience, not the scary interrogation I was imagining. For anyone else getting these letters, don't stress too much about it.

I just had my RESEA appointment at CareerSource Palm Beach County last week and wanted to add my experience to help others! The appointment was actually quite helpful - my counselor spent time reviewing my resume and suggested some formatting improvements that made it look much more professional. They also showed me how to use the EmployFlorida.com job search tools more effectively. One thing I wasn't prepared for was that they asked about my career goals and what types of positions I was targeting. It wasn't a test or anything, but having a clear answer helped them provide more relevant job search advice. The whole process took about an hour and a half. Make sure to bring a folder with all your work search documentation organized chronologically - it makes everything go much smoother. And definitely don't stress about it! They're genuinely there to help you succeed in your job search, not to catch you doing something wrong.