DEO keeps claiming my claim is fixed but still no payments after 2 months - what to do?

I was in the exact same situation last year. Filed in February, didn't get first payment until MAY! What finally worked for me was using Claimyr (claimyr.com) to get connected to a senior agent. Regular agents either don't have the authority or training to fix complex issues. I wasted weeks with regular agents who kept saying they fixed things. The senior agent I got through Claimyr actually stayed on the phone while she processed my payments and verified they went through. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj. Seriously worth it after all the runaround.

u prob have an adjudication issue they arent telling u about. same thing hapned to me this month. check ur CONNECT account under 'determination, pending issues' section. thats where mine was hidden and none of the agents mentioned it until the 5th call

This is unfortunately very common with DEO. When agents say they "fixed" something, they often just mean they've submitted a request to fix it, not that they actually resolved the issue themselves. I went through something similar but with a different issue - my claim was stuck in adjudication for almost 3 months despite multiple calls where agents claimed to have "expedited" or "fixed" the problem. Since you've found a pending adjudication issue, you need to specifically ask for a Level 2 adjudicator to review your case. Regular agents cannot resolve adjudication issues - they can only submit requests to the adjudication department. You should also send an email to DEO.Urgentclaims@deo.myflorida.com with "URGENT - ADJUDICATION PENDING 60+ DAYS" in the subject line. Include your claimant ID, the last 4 of your SSN, and a brief explanation of your situation.

The EXACT same thing happened to me!!!! I've been waiting since early February and every agent I talk to says something different. One said I had an identity verification issue, another said it was because I didn't report work searches correctly (even though I did!), and another said everything looked fine and payments should process. I'm so tired of the false promises. I finally had to move in with my parents at 42 years old because I couldn't pay rent anymore. Florida's system is completely broken.

The issue you're experiencing is specifically related to the employment separation adjudication, which means DEO either hasn't received information from your former employer or there's a discrepancy between what you reported and what your employer reported about your separation reason. Here's what you need to do: 1. Call and specifically ask to speak with an adjudicator about your employment separation issue (regular agents cannot resolve this) 2. Upload any documentation you have that proves your separation reason (termination letter, emails, etc.) to your CONNECT account under "Documents" 3. Contact your former employer's HR department and ask them to confirm they've responded to DEO's request for information 4. If you reach an adjudicator, ask them to make a determination on the information available if your employer hasn't responded 5. File a complaint with the DEO Reemployment Assistance Help Center: http://www.floridajobs.org/Reemployment-Assistance-Service-Center/reemployment-assistance/claimants/file-a-complaint Adjudication issues typically take 4-6 weeks to resolve, but yours has clearly exceeded that timeframe. The system is designed to pay you retroactively for all eligible weeks once the issue is resolved.

One thing that might help - my claim was stuck for 7 weeks with agents telling me it was fixed each time. I finally contacted my state representative's office and they have staff dedicated to unemployment issues. I filled out their assistance form online, and within 8 days my claim was fixed and ALL my back payments hit my account at once. Might be worth trying while you're also pursuing other options.

DEO is the WORST. I bet they're just saying its fixed cause they wanna get u off the phone. They did that to me 6 times!!! They dont care if were homeless

Since you confirmed you have an adjudication issue, let me clarify something about Claimyr from my experience - they can connect you to agents faster, but make sure to specifically request a supervisor or adjudicator when you get through. Regular agents really can't help with adjudication issues regardless of how you reach them. When I used it, I immediately asked for a supervisor when connected, and that's how I got someone who could actually help. The video demo shows how quick it is: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj

Based on everything you've shared, it sounds like you're dealing with three common DEO issues simultaneously: 1. An unresolved employment separation adjudication issue 2. Communication breakdowns between different DEO departments 3. Agents making promises they can't fulfill I would recommend pursuing multiple resolution paths simultaneously: - Use the direct adjudication email address mentioned earlier - Contact your state representative as suggested - Continue calling but specifically request to speak with an adjudicator - Check your CONNECT inbox daily for any fact-finding questionnaires When you do reach someone, ask them to check if your former employer has responded to the separation inquiry. If they haven't responded within 10 business days, DEO is supposed to make a determination based solely on your information. Many agents don't know or don't enforce this policy, which is why claims stay stuck. Also, keep claiming your weeks even while waiting for resolution. Once adjudication is complete, you'll only be paid for properly claimed weeks.