DEO 'terminated employee verification' holding up all 10 weeks of my benefits - normal wait time?

Its NOT true that everyone waits this long. somethings wrong with ur claim. I was terminated too and only waited 3 weeks b4 payments started. call back and get a diffrent agent, that 1 is just making excuses.

The DEO agent wasn't being entirely honest with you. When you're terminated, your employer has 20 days to dispute your claim or provide their side of the termination story. However, even if they do dispute it, your claim should move through adjudication within 4-6 weeks in most cases. Since you've been waiting 10+ weeks, something is likely holding up your specific claim - perhaps a fact-finding issue that needs addressing or something your former employer submitted that triggered additional review. Check your CONNECT inbox and "Determination, Pending Issue and Decision Summary" section for any items requiring your response. Sometimes there are questionnaires or fact-finding interviews needed that you might have missed notifications for.

Yes, that's absolutely why your payments are on hold! Complete that questionnaire ASAP. The adjudication process can't proceed until they have your response. Once you submit it, call DEO the next day to confirm they received it and ask them to expedite your adjudication since it's been pending for so long.

same boat! terminated in january, 8 weeks of claims, $0 received. DEO tells me something different every time I call. one says "just wait" next says "needs manual review" another says "system glitch" its such BS!!!! how are we supposed to survive?

Listen, if you need to get through to DEO quickly, try using Claimyr. I was in the same boat - couldn't get through for weeks and my claim wasn't moving. Claimyr actually calls DEO for you and connects you directly to an agent when they answer. Saved me days of constant redialing. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Once I got through to an actual adjudicator (not just the first-level rep), they were able to see that my fact-finding form had been submitted but was stuck in their system. They manually pushed it through and my payments started the following week.

Yes, it really works. I was super skeptical too, but after trying to call DEO myself for almost 2 weeks straight (busy signals or disconnected after 2+ hours on hold), I was desperate. The service got me through to an agent in about 25 minutes. Just make sure when you do get through, you ask specifically for an adjudicator or someone who can check on the status of pending adjudication - the regular reps often can't do much.

My brother had this same issue but it turns out his former employer was fighting his claim. They told the DEO he was fired for misconduct (which wasn't true). Took 14 weeks to resolve but he eventually got ALL his backpay at once. Almost $7,000! So if your case is legitimate don't lose hope.

UPDATE: I used Claimyr this morning and actually got through to DEO in about 30 minutes! The agent confirmed they received my fact-finding form and said my claim should be reviewed within 5-7 business days. She also added a note to expedite it since it's been pending so long. Thanks everyone for your help - especially the tip about checking my CONNECT inbox more carefully. Will update again when (hopefully) payments start coming through.

Sorry but i gotta ask this - did you answer "No" to the question about being able and available to work on any of your weekly claims? That's an automatic flag for adjudication. My cousin had this issue and didnt realize she was answering wrong for weeks.

the DEO website is such garbage too, half the time I try to login it says my account is locked even tho I KNOW im using the right password!! anyone else have that problem??

FINAL UPDATE: My claim was approved today!!! All 10 weeks will be paid this Friday according to the determination letter I received. The DEO rep I spoke with said the fact-finding form was indeed what was holding everything up. For anyone else stuck in adjudication - definitely check for any pending items in your CONNECT inbox, and don't believe it when they tell you these extreme delays are "normal" for everyone. Thank you all for the support and advice!