Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just a heads-up that once they change your effective date, you may need to wait for another determination letter before you can claim weeks using the new date. This typically takes 3-5 business days after the change is processed. If you don't receive a new determination letter within a week after speaking with an agent, call back to check on the status of your request.
Got it, thanks! I finally got through this morning at 7:32am (took 14 redials!). The agent submitted the request to change my effective date and said I should see the update within 72 hours. She also noted on my account that I shouldn't claim weeks before April 2nd. Thanks everyone for your help!
That's great news that you finally got through! For anyone else dealing with this issue, I wanted to add that you can also try the DEO's online chat feature during business hours. It's not always available but when it is, you can sometimes get help without waiting on hold. Look for the chat bubble icon on the DEO website. The chat agents can't make changes themselves but they can escalate your case or give you a direct callback number that bypasses the main phone queue.
Wait, there's a chat feature? I had no idea! I spent so much time trying to call when I could have tried chatting instead. Is this something new or has it always been there? I feel like they don't advertise these options very well - would have saved me a lot of frustration if I had known about it earlier!
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fyi if anyone else needs this in the future... i found out u can actually print all ur work search info from connect by going to determination&pendingissues tab then theres a link at the bottom for work search history report. gives u everything in 1 pdf
Oh that's super helpful! I couldn't find that option before but I'll look for it now. Would be great to have everything in one document for my records. Thanks for sharing this tip!
Just wanted to add that I went through something similar a few months ago. Had a wrong date on one of my work search entries and was panicking about my fact finding interview. Turns out they barely even looked at the specific details - they were more interested in seeing that I had consistently been applying to jobs and could show proof of my efforts. I brought screenshots of job applications, emails from employers, and even a handwritten log I kept as backup. The interviewer was actually pretty understanding when I mentioned the date error upfront. The whole thing took maybe 15 minutes and I got approved. My advice: be honest about any mistakes, bring documentation, and don't stress too much about minor errors. They're looking for people who are genuinely trying to find work, not perfect data entry!
This is really reassuring to hear! I've been losing sleep over this phone number mistake but it sounds like they're much more reasonable than I expected. Did you mention the error right at the beginning of the interview or wait for them to ask about it? I'm trying to figure out the best way to bring it up without making it seem like a bigger deal than it is.
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I'm dealing with this same issue right now and this thread has been incredibly helpful! Just got the ID verification request this morning after claiming for about 8 weeks without problems. Based on everyone's experiences here, it sounds like this is unfortunately becoming pretty common with the CONNECT system. I'm going to follow the advice about doing it during business hours on desktop with high-quality document scans. It's frustrating that we have to go through this again, but at least now I know what to expect. Thanks to everyone who shared their experiences - it really helps to know we're not alone in dealing with these system issues!
I'm so glad this thread exists too! I just went through the exact same thing last week - got the ID verification request completely out of nowhere after 6 weeks of smooth claims. I was honestly panicking because I thought my account got flagged for something serious. Following the advice from this thread, I did the verification during business hours on my laptop with high-quality scans, and it processed within about 36 hours. My payment came through normally after that. The whole experience is definitely nerve-wracking, but it seems like it's just become an unfortunate part of the process now. Good luck with yours - you've got this!
This thread has been so helpful! I'm a newcomer to unemployment benefits (just started my claim 3 weeks ago) and seeing this ID verification issue pop up has me worried it might happen to me too. Based on what everyone's shared, it sounds like this could potentially happen to anyone after a couple months on benefits. I'm going to screenshot all the great advice here about using desktop, business hours, high-quality scans, etc. just in case. It's reassuring to see that most people got it resolved within 1-2 days when they followed these tips. Thanks to everyone for sharing their experiences - it really helps those of us who are new to navigating this system!
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UPDATE: I finally got through to DEO!!! The Claimyr service actually worked - took about 35 minutes but I finally spoke to a real person. Turns out my employer had contested my claim saying I was fired for misconduct (absolutely not true - I was laid off with 15 other people). The agent was able to see that no one had contacted me for my side of the story, which is why it was stuck. She's sending it to an adjudicator today and said they should contact me within 48 hours for a fact-finding interview. She also noted the hardship with my utilities about to be shut off. Finally some progress! Will update again when I hear more.
That's great news! Make sure to gather any documentation you have about the layoff - termination letter, emails, texts, anything showing you were part of a larger reduction in force. The fact-finding interview is your chance to present your side. If 15 other people were laid off at the same time, that strongly supports your case. Good luck!
Wow, what great news about finally getting through! I'm so glad the Claimyr service worked for you. Your situation with the employer falsely claiming misconduct is unfortunately super common - they do it to try to avoid paying into the unemployment system. Since you were part of a mass layoff with 15 others, you should have a really strong case. Make sure to document everything for your fact-finding interview - any layoff notices, emails about the downsizing, maybe even contact info for your former coworkers who were also laid off as potential witnesses. The adjudicator will want to hear the full story. Fingers crossed they expedite this given your utility situation! Keep us posted on how the interview goes.
Madison Tipne
UPDATE: Just wanted to check if you were able to resolve this? Did you end up getting through to someone at DEO or find the extension application?
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Finley Garrett
•I ended up using that Claimyr service someone mentioned above to get through to DEO. The agent told me there was a system flag on my account because my previous employer contested my original claim (which was already resolved months ago!). She removed the flag and manually processed my extension application. My status is back to active now with a new benefit balance! What a relief. The agent also mentioned there's a known glitch in CONNECT where old resolved issues can suddenly reappear when transitioning to extended benefits. Apparently it's happening to a lot of people.
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Zara Malik
So glad you got it resolved! That's exactly the kind of hidden system glitch that makes Florida's unemployment system so frustrating. It's ridiculous that a resolved issue from months ago can suddenly pop back up and block your benefits without any notification. Thanks for sharing the update - this will definitely help others who run into the same problem. The fact that DEO agents are aware this is "happening to a lot of people" but haven't fixed the underlying system issue is pretty telling about their priorities.
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