Florida Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just checking back - have you had any success with any of these suggestions? The constituent services email usually responds within 5-7 business days, so you should hear something soon if you emailed them.

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UPDATE: I finally got through!!! After trying several suggestions here, what finally worked was a combination of things. I used Claimyr to get through to a live agent, and I followed the advice about requesting an "Identity Verification Reset" and mentioning the tier 2 specialist. The agent confirmed there was a mismatch between my CONNECT profile and ID.me verification data - apparently the wrong emails were pulling from an old tax filing system? They put in a request to reset the verification and unlink/relink my ID.me. Got an email this morning that my account is now accessible! THANK YOU all for your help - I would have given up without these suggestions!

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That's amazing news! So glad you were able to get it resolved. It's crazy that it took a combination of multiple approaches to finally break through their system. The fact that wrong emails were pulling from an old tax filing system explains a lot about how these verification mismatches happen. Definitely saving this thread for future reference - there's so much helpful info here for anyone dealing with similar issues!

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Wow, what a journey! This thread is incredibly helpful and shows just how broken the system really is. It's absolutely ridiculous that people have to jump through so many hoops and use third-party services just to access their own benefits. The fact that Joshua had over $4,000 sitting there for a YEAR while being locked out is infuriating. Thanks to everyone who shared their experiences and solutions - this is exactly the kind of community support that helps people navigate these bureaucratic nightmares. Saving this thread for sure in case I or anyone I know runs into similar issues!

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This is amazing news! Congratulations on finally getting approved - 4 business days is incredible compared to the months some people are waiting. I'm definitely going to try the CareerSource route. Just to clarify for anyone else reading this - did you go to the Tampa CareerSource center specifically or would any location work? Also, when you called your state rep Jennifer Canady's office, did you have to provide any specific documentation beyond your claim number and address? I've been stuck in adjudication for 7 weeks now and I'm willing to try both approaches. Thanks for sharing your success story - it gives the rest of us hope!

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Hey! I'm new to this community but have been lurking and reading everyone's experiences. I'm in week 3 of adjudication hell myself and honestly this thread has been the most helpful thing I've found online about actually getting somewhere with DEO. @b4d0d26267bb congratulations on getting approved!! That's such great news. For the CareerSource question - I think any location should work since they all have access to the same DEO systems, but maybe call ahead to make sure they can help with reemployment assistance issues? Some locations might focus more on job search services. Really appreciate you sharing the step-by-step process, definitely going to try this approach this week!

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This is exactly what I needed to see! I've been stuck in adjudication for 6 weeks and was starting to lose hope. Reading through this whole thread has given me a clear action plan. I'm going to try the CareerSource approach first thing Monday morning, and if that doesn't work, I'll contact my state representative too. The fact that you got approved in just 4 business days after months of waiting is incredible - it really shows these alternative routes can work when the regular phone system fails us. Thank you so much for sharing your experience and following up with the results. Bookmarking this thread for sure!

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I'm so glad this thread is helpful! I was in the same boat just a week ago feeling completely hopeless. One thing I'd add - when you go to CareerSource, try to go early in the day if possible. I went around 10am and there wasn't much of a wait, but I heard from the staff that afternoons can get pretty busy. Also, bring all your documentation with you (claim number, ID, any correspondence from DEO) even though they might not need it all. Better to have it and not need it than the other way around. Really hoping this works for you too! Keep us posted on how it goes.

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I feel your frustration so much! I went through the exact same thing last month - three weeks of calling with no luck. What finally worked for me was using the redial apps on my phone (like Auto Redial for Android) starting at exactly 7:30 AM on Tuesday mornings. I set it to redial every 30 seconds while I did other things, and usually got through within 45 minutes to an hour. Also, when you do get connected, immediately ask to speak with a Tier 2 specialist about adjudication issues - the first level agents often can't access the detailed claim information you need. They'll transfer you but it saves time explaining your situation twice. One more tip: if your payments stopped suddenly after months of receiving them, there's probably a specific trigger in the system that needs manual review. Write down the exact date your last payment was processed - the agent will need that info to pull up what happened. Hang in there, you WILL get through eventually!

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This is amazing advice, thank you so much! I had no idea about asking for a Tier 2 specialist right away - that could save me from having to explain everything multiple times. I'm definitely going to try the auto redial app approach on Tuesday morning. My last payment was processed on March 10th and then nothing after that, so I'll have that date ready. It's so reassuring to hear from someone who went through the exact same situation and actually got it resolved. Gives me hope that this nightmare will end soon!

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I actually got through last week using a combination of strategies from this thread! Called on Wednesday at 2:45 PM (like Hiroshi suggested) but used the auto redial app (thanks Mae!) and got connected in about 20 minutes. The key was asking immediately for a Tier 2 specialist when I got through - turned out I had a pending fact-finding questionnaire buried in my CONNECT inbox that I completely missed. The agent was able to complete it over the phone and my payments resumed within 48 hours. For anyone still struggling: definitely check your CONNECT inbox thoroughly, even old messages from weeks ago. Sometimes the questionnaires get mixed in with general notifications and are easy to miss. Also bring up your last payment date right away - it helps them locate the exact issue faster. Don't lose hope, the system is broken but once you reach an actual person they can usually fix things quickly!

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This gives me so much hope! I'm definitely going to dig deeper into my CONNECT inbox tonight - you're right that those questionnaires can easily get buried with all the other notifications. I never thought to look at older messages. Wednesday afternoon seems to be the magic time based on what you and @Hiroshi Nakamura experienced. I m'going to try the 2:45 PM slot tomorrow with the auto redial app and ask for Tier 2 right away. Thank you for sharing your success story - it s'exactly what I needed to hear after weeks of frustration!

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This is exactly why I tell everyone - don't give up! I went through something similar last year where my claim was stuck for 8 weeks. Turned out to be an issue with my previous employer not responding to DEO's inquiry about my separation. The crazy part is once I finally got through to someone, they said the employer deadline had passed weeks ago and they could have released my payments immediately if I had just called sooner. The system doesn't automatically move these cases forward - you really do need human intervention. For anyone else reading this who's stuck in the same boat, Omar's success story shows it's worth trying every avenue: Claimyr, state reps, calling at opening time, etc. Don't assume waiting will fix it because it usually won't.

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This whole thread has been so helpful! I'm new here but dealing with the same nightmare - 7 weeks of holds and feeling completely lost. Reading about Omar's success and everyone's different strategies gives me hope that there's actually a way out of this mess. It's crazy that we have to jump through all these hoops for what should be a straightforward process, but at least now I know I'm not alone and there are actual solutions that work. Going to try the Claimyr service and contacting my state rep tomorrow. Thanks everyone for sharing your experiences!

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Just wanted to add another option that worked for me - if you're really struggling to get through by phone, try visiting your local CareerSource office in person. I know it's not convenient, but when I was stuck with weeks on hold, the staff there were able to call DEO directly while I waited and got me connected to someone who could actually help. They have dedicated lines that aren't available to the general public. It took about 2 hours of waiting at the office, but it was better than weeks of failed phone attempts. Some locations also have DEO liaisons who visit certain days of the week. Might be worth calling ahead to ask about their schedule. The system is definitely broken, but there are ways around it if you're persistent enough!

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This is such a great tip! I had no idea CareerSource offices could help with DEO issues. That's definitely something I'll keep in mind if I run into problems in the future. It's sad that we have to find all these workarounds, but I'm grateful for communities like this where people share what actually works. The fact that they have dedicated lines makes so much sense - no wonder the regular number is always jammed. Thanks for adding another option to the toolkit!

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I just went through this exact same process two weeks ago! When I first got the email, I was definitely suspicious because it seemed too official and I'd never heard of RESEA before. But after reading through all these responses and doing some research, I decided to call the CareerSource office directly to verify - and yes, it's completely legitimate. My appointment was actually really helpful. The counselor was super nice and went over my work search activities, helped me polish my resume, and even gave me some job leads in my field that I hadn't found on my own. The whole thing took about an hour and felt more like a free career consultation than anything punitive. Just make sure you bring: - Your work search log (printed and organized) - A copy of your resume - Photo ID - Any questions you might have about job searching And definitely don't ignore it or try to reschedule multiple times - they're pretty strict about attendance. But honestly, once you get there, it's not scary at all. The staff really do want to help you find work. Good luck with your appointment!

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This is such helpful and detailed advice! I really appreciate you taking the time to share your experience. It's so reassuring to hear from multiple people that this is legitimate and that the staff are actually there to help rather than trip you up. I was definitely in that same boat of being suspicious when I first got the email - especially with all the scams targeting unemployment recipients these days. Your checklist of what to bring is perfect, I'll make sure to have all of that ready. It's good to know I can actually ask questions too - I have a few about job search strategies in my field that I've been struggling with. Thanks for helping put my mind at ease about this whole process!

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I had this same exact worry when I got my RESEA email about 2 months ago! I was convinced it had to be a scam because the timing seemed random and I'd never gotten one before. But after calling CareerSource directly to verify (which I highly recommend doing if you're still unsure), I learned it's completely legitimate. The appointment ended up being way less intimidating than I expected. My counselor was really helpful - she reviewed my work search activities, gave me feedback on my resume, and even showed me some job search websites I hadn't been using. The whole thing took about 50 minutes and honestly felt like getting free career advice. Pro tip: Make sure your EmployFlorida.com profile is completely filled out before you go - they'll check that during the appointment. And bring organized copies of your work search records because they'll want to see those too. Don't stress about it too much - they're genuinely there to help you find work, not to catch you doing something wrong. Just show up prepared and on time and you'll be fine!

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