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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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Congratulations Harper! So glad you finally got your payments sorted out. Your experience is a perfect example of how broken the DEO system can be, but also shows that persistence pays off. For anyone else reading this thread dealing with similar identity verification issues - Harper's story proves that getting through to an actual agent is usually the only way to resolve these problems. The automated system just can't handle the complexity of these verification mismatches. Thanks for sharing your updates throughout the process - it's really helpful for others going through the same nightmare!
This is such a relief to read! Harper's journey really highlights how many people are probably stuck in the same situation without knowing the identity verification issue is the culprit. The fact that it took 9 weeks and required a third-party service just to talk to someone who could fix it in minutes is absolutely ridiculous. The DEO system desperately needs an overhaul - people shouldn't have to become detectives just to get their rightful benefits. Hopefully this thread helps others who are dealing with similar "pending" payment nightmares!
Harper's story is exactly why I always recommend people document everything with DEO claims! Screenshot your CONNECT account regularly, save confirmation emails, and keep a log of every call attempt. The identity verification glitch she experienced is becoming way too common - I've seen at least a dozen similar cases just this month where ID.me completed successfully but didn't sync with CONNECT. It's infuriating that people have to jump through hoops and pay third-party services just to get basic help from a state agency. Glad you persisted Harper and got your money! Your detailed updates will definitely help others recognize the signs of this specific issue.
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I went through this same nightmare last year! One thing that worked for me was actually going to a local CareerSource office - they have direct access to DEO systems and can sometimes pull up your 1099-G right there and print it for you. Way faster than dealing with the website or phone system. You can find your nearest location on the CareerSource Florida website. Just bring your ID and any unemployment paperwork you have. The staff there are usually much more helpful than the DEO phone reps too.
This is such a helpful tip! I had no idea CareerSource offices could access DEO systems directly. There's actually one not too far from me, so I might try this route if the online options don't work out. It sounds like it would be way less stressful than dealing with the phone system. Thanks for sharing this - definitely going to keep this in mind!
Another option to consider is checking your CONNECT account under "View and Maintain Account Information" then looking for "Correspondence/Documents" - sometimes the 1099-G shows up there as a viewable PDF even if the main tax documents section isn't working. I found mine there last year when the regular tax document link was broken. Also, if you're still having trouble, try clearing your browser cache and cookies before logging in - the CONNECT system is notorious for having browser compatibility issues that cause weird errors when trying to access forms.
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I'm going through this exact same nightmare right now! Just had to do my second ID.me verification this month and I'm so confused about whether this is normal or not. The whole system feels so unreliable - one minute everything's working fine and the next you're locked out for no apparent reason. It's especially stressful when you're already dealing with the anxiety of being unemployed and then the system makes you question if you did something wrong. Really hoping this doesn't become a regular thing every time I need to claim weeks. Has anyone found a way to prevent this from happening repeatedly?
I totally understand that anxiety! From what I've learned reading through all these responses, it seems like using the same device consistently is key to avoiding repeated verifications. Eloise mentioned some really helpful tips earlier - like sticking to one device, not clearing browser cookies too often, and trying to log in at similar times. It's frustrating that we have to work around the system like this, but at least there are some strategies that seem to help prevent it from happening over and over again.
This exact thing just happened to me two days ago! I was so worried when I got locked out right after claiming my weeks - thought maybe I had entered something wrong or that my account got flagged. The second ID.me verification was annoying but went through smoothly. What really helped ease my mind was checking back later and seeing that my claim weeks still showed as "processed" in the system. My payment actually came through faster than I expected (2 days instead of the 3-5 they usually quote). It seems like this double verification thing is just their new security protocol, even though it's super confusing when you're new to the system. Keep checking your claim status and you should be fine!
Thanks for sharing this! It's so reassuring to hear from someone who just went through the exact same thing. I was definitely worried that I had messed something up with my claim, but it sounds like this is just how their system works now. Two days for payment is actually pretty fast compared to what I was expecting! I'll keep monitoring my account status, but feeling much more confident now that this is just a security thing and not an indication that something went wrong with my claim.
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I'm sorry you're dealing with this. While the regular benefit amount can't be increased beyond your determination, make sure you're claiming all your weeks on time and completing the 5 required work searches per week so you don't miss any payments. Also, check if you qualify for partial benefits if you find part-time work - you can earn up to $69 per week without reducing your benefits.
I'm in the exact same situation as Maya - got my $417 payment last week but was totally caught off guard that there was no extra $300. I wish DEO had sent out some kind of notification when the program ended instead of just letting us figure it out when the money stopped coming. It's really tough because I was budgeting based on getting that extra amount. Has anyone found any other assistance programs in Florida that might help bridge the gap? The regular benefit really doesn't cover basic living expenses anymore.
Val Rossi
I'm so sorry you're going through this - the stress of dealing with unemployment denial while already struggling financially is just overwhelming. I went through almost the exact same situation about 8 months ago (also claimed I "voluntarily quit" when I was clearly let go due to "budget cuts"). Everyone here has given amazing advice, but I want to stress one thing: FILE YOUR APPEAL TODAY if you haven't already! Don't wait even one more day. The 20-day deadline is FIRM and they will not make exceptions. A few additional tips from my experience: - When you write your appeal statement, use their exact words against them. If they said "restructuring" in any communications, quote that directly - Print out EVERYTHING related to your termination before it potentially gets deleted from company systems - Keep a simple timeline of events with dates - it really helps during the hearing when the referee asks specific questions The hearing itself was way less scary than I imagined. The referee was professional and fair, and I actually felt like they really listened to my side of the story. I won my case and got full backpay for all the weeks during the appeal process. You can absolutely do this! The fact that you have documentation about "restructuring" puts you in a strong position. Stay organized, tell the truth, and don't give up. Rooting for you! 💪
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Nina Fitzgerald
•This is exactly what I needed to hear right now - thank you so much for the encouragement and practical advice! You're absolutely right about filing today, I'm literally going to do it as soon as I finish reading through all these responses. The timeline idea is brilliant - I'm going to sit down and write out everything that happened with specific dates while it's still fresh in my memory. It's such a relief to hear from someone who went through the same thing and came out successful. The fact that you got full backpay gives me hope that this nightmare might actually have a positive ending. Thank you for taking the time to share your experience - it means more than you know! 🙏
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Ezra Beard
I just wanted to jump in and add something that saved me during my appeal process - make sure you understand the difference between "voluntary quit" and "discharge" in Florida law. When employers do "restructuring" or "layoffs," that's legally considered a discharge, not a voluntary quit, even if they don't use the word "fired." I'd also recommend looking up Florida Statute 443.101 which defines "misconduct" and "voluntary leaving" - understanding these definitions helped me frame my arguments better during the hearing. The law is actually pretty clear that being let go due to restructuring, downsizing, or elimination of your position does NOT count as voluntarily quitting. One more thing - if you have any performance reviews, commendations, or emails showing you were a good employee, bring those too. It helps establish that you weren't terminated for performance issues. During my hearing, the referee specifically asked about my work history and performance, so having that documentation really helped my credibility. The system can feel overwhelming but remember - you have rights as a worker, and the appeals process exists specifically for situations like yours where the initial determination was wrong. Don't let them intimidate you into not fighting this!
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