I'm going through this exact same nightmare right now! Just had to do my second ID.me verification this month and I'm so confused about whether this is normal or not. The whole system feels so unreliable - one minute everything's working fine and the next you're locked out for no apparent reason. It's especially stressful when you're already dealing with the anxiety of being unemployed and then the system makes you question if you did something wrong. Really hoping this doesn't become a regular thing every time I need to claim weeks. Has anyone found a way to prevent this from happening repeatedly?

This exact thing just happened to me two days ago! I was so worried when I got locked out right after claiming my weeks - thought maybe I had entered something wrong or that my account got flagged. The second ID.me verification was annoying but went through smoothly. What really helped ease my mind was checking back later and seeing that my claim weeks still showed as "processed" in the system. My payment actually came through faster than I expected (2 days instead of the 3-5 they usually quote). It seems like this double verification thing is just their new security protocol, even though it's super confusing when you're new to the system. Keep checking your claim status and you should be fine!

So happy to see this update! After 5 months of waiting, you definitely deserved some good news. I'm currently in week 3 of adjudication myself and posts like this give me hope that there's light at the end of the tunnel. The DEO system is absolutely broken but at least we have this community to help each other navigate through it. Enjoy finally having some financial relief!

This is such great news to see! I'm currently in week 6 of adjudication and stories like yours give me hope that the system does eventually work (even if painfully slowly). The 5-month wait you went through sounds absolutely brutal - I can't imagine the stress of borrowing money just to keep utilities on. For anyone else still waiting, it's encouraging to see the actual payment timeline once things finally get moving. The 2 business days from "issued" to deposit seems to be pretty consistent based on what others have shared here too. Congrats on finally getting through the DEO maze! Here's hoping the $300 federal portion shows up soon and you can start getting caught up on everything. This community has been so helpful for understanding what to expect during this whole nightmare process.

Thank you everyone for all the helpful advice! I'm going to start my reapplication tomorrow and make sure all my work search records are organized. I'll make sure to keep claiming weeks while it processes. Hopefully it goes smoothly but based on all your experiences I'm prepared for it to take some time. Really appreciate all the information!

One tip I wish someone had told me - when you reapply, double-check that your mailing address and direct deposit info are still correct in the system. During my reapplication process, somehow my address got corrupted and they were trying to mail correspondence to an incomplete address, which delayed everything by weeks. Also, if you have any old overpayment issues or anything like that from your previous benefit year, try to get those resolved before applying if possible. The system sometimes flags new applications if there are unresolved issues from the old claim. Good luck with your reapplication - the process is definitely frustrating but most people do get approved eventually!

I'm dealing with the same exact problem right now! Been trying to reach claims for over a week about my pending adjudication and keep getting bounced around to different departments. The most frustrating part is when they tell you "sorry, wrong department" after you've already waited 30+ minutes on hold. Reading through these responses, I'm definitely going to try the early morning approach at 7:30am and the option 5-2-4 sequence that Lucas mentioned. Also going to give the afternoon calling strategy a shot since that seems to work for some people. Has anyone had success with the live chat feature on the CONNECT website, or is that just as useless as the phone system? I noticed it's available during business hours but wondering if they can actually help with adjudication issues or if they just tell you to call. Thanks for posting this - at least now I know I'm not the only one going through this nightmare!

I'm going through this exact same frustration right now! My claim has been stuck in pending adjudication for 3 weeks and I can't get anyone on the phone who can actually help. I've tried calling at different times of day but keep getting transferred to the wrong departments or just hanging up after waiting forever. Reading through all these tips is really helpful - I had no idea about the option 5-2-4 sequence or calling right at 7:30am. Definitely going to try both of those strategies tomorrow. The idea about contacting your state representative is also something I never considered but makes total sense if the phone system continues to fail. It's so frustrating that we have to jump through all these hoops just to get basic information about our own claims. The system really does seem designed to make it as difficult as possible to get help. But I'm not giving up - my rent is due next week and I need this resolved ASAP! Thanks everyone for sharing your experiences and tips. At least knowing other people have gotten through eventually gives me some hope!

Emails to employers can count as work search activities, but you need documentation. Each work search contact should include: 1. Date of contact 2. Method of contact (email, online application, in-person, etc.) 3. Company name, address, and phone number 4. Name of person contacted (if possible) 5. Type of work sought 6. Result of contact CareerSource workshops and job fairs also count toward your work search requirements. I recommend mixing different types of activities rather than just doing emails. And save everything - screenshots of applications, copies of emails, etc. DEO can request proof up to a year later.

Congratulations on getting through the system! Your success story gives me hope. I've been dealing with the same exact issues for the past week - constant freezing and logouts. I'm going to try your approach tomorrow morning at 5:30 AM with Chrome incognito mode. Quick question - when you say don't use autofill, does that include the browser asking to save passwords, or just the form completion stuff? I want to make sure I do this right on my first early morning attempt since getting up that early is going to be rough for me!