Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Aisha Khan
Just wanted to add - make sure you continue claiming your weeks even while waiting for the adjudication to complete. Some people stop claiming because they think they need to wait for the adjudication to resolve first, but you should keep claiming each eligible week. You won't receive payment until adjudication is complete, but at least all your weeks will be in the system ready to be paid once it's resolved.
Yes, I've been diligently claiming each week! I set calendar reminders so I don't forget my window. Just claimed this morning actually.
CALL THEM!!! Seriously, don't just wait. My adjudication message disappeared and NOTHING happened for 3 weeks until I finally got through to someone who told me there was a "system flag" on my account that needed manual clearing. Got paid 2 days after they fixed it. The squeaky wheel gets the grease with DEO.
Ethan Taylor
•How did you actually get through? I've tried calling literally 50+ times and never reached a human being.
Honestly? Pure luck and persistence. I called right when they opened at 7:30am and kept redialing for about 45 minutes until I finally got in the queue instead of a busy signal. Then waited on hold for another hour. It's ridiculous they make it so hard.
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has ur sister tried applying yet? i did that last spring break and its really confusing!! the connect website kept crashing when i tried uploading my work history docs. ended up giving up tbh
Amy Fleming
•She hasn't applied yet - was trying to figure out if it was worth the hassle first. Sounds like the website is still as bad as ever! Maybe she'll try calling first instead.
Esteban Tate
Based on your latest comments, since your sister has worked at the campus bookstore for a year and a half plus had a summer job last year, she should definitely apply. Here's what she'll need to do: 1. Gather all employment information (dates, employer addresses, pay stubs) 2. Create an account on CONNECT if she doesn't have one already 3. Complete the initial application 4. Be prepared to submit documentation about the internship cancellation (emails, offer letter, cancellation notice) 5. Complete the required work search activities each week if her claim is approved Since she has an established work history, she might qualify for regular Reemployment Assistance (RA) through Florida DEO. The canceled internship would be considered job loss through no fault of her own. If she has trouble getting through on the DEO phone lines or needs help with her application, having someone who's successfully navigated the system can be invaluable. The DEO typically processes applications within 2-3 weeks, but it can sometimes take longer.
Amy Fleming
•This is super helpful - thank you! I'll help her gather all the documents and get started on the application this weekend. Really appreciate everyone's advice!
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Mei Lin
my cousin had something like this happen and he had to make a whole new employ florida account because his old one got corrupted somehow. might be worth trying if nothing else works
Jamal Wilson
•That's TERRIBLE advice! Making a new account when you already have one can flag you for fraud investigation! DON'T do this!
Mei Lin
•oh sorry didnt know that. my cousin must have done something different then.
Andre Dupont
FINAL UPDATE: The claim weeks button finally appeared this morning! I can now claim my missing weeks from the past month. The DEO agent was right - it was an issue with the Employ Florida system not properly marking my profile as complete even though I had done everything correctly. So relieved to finally get this fixed. For anyone else with this problem, definitely try to get a live agent on the phone - it's the only way I could get it resolved.
Great news! Make sure to claim all those weeks right away. Sometimes there's a limited window to claim past weeks, especially if they've been pending for a while.
Awesome! Glad to hear Claimyr helped you get through. It saved me so much frustration compared to constantly redialing the DEO number.
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Zara Khan
You actually have multiple options to resolve this:\n\n1. Email Reemployment.Assistance@deo.myflorida.com with the subject line \
Chloe Harris
Thank you! I'll send that email right now with the payment tracer request. I didn't realize CareerSource could help with this - there's an office about 20 minutes from me, so I'll try going there tomorrow morning. Really appreciate all these options!
CONNECT account still locked after multiple ID.me verifications - need backdating help desperately
I'm at my wits end with the DEO CONNECT system! I've completed the ID.me verification process FOUR separate times over the past 3 weeks, but my account remains locked. Each time I get the confirmation email saying verification was successful, but when I try to log in to CONNECT, I'm still locked out. To make matters worse, I need my claim backdated to January (when I actually lost my job), but I can't even access my account to request this. I've called the 1-833 number literally 37 times this week alone - either get a busy signal or it hangs up after the automated message. Has anyone managed to get their account unlocked after multiple ID.me attempts? And once I finally get in, what's the process for backdating a claim? I'm about to be evicted and desperately need these benefits to come through. Any advice would be GREATLY appreciated!!
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Kelsey Chin
Quick update for you - I just helped my brother-in-law with almost this exact situation last week. The email method I mentioned earlier didn't work for him, but he used Claimyr (the service someone mentioned above) and got through to DEO in about 25 minutes. The agent was able to manually unlock his account while on the phone. Apparently, there's a specific note they need to add to your account after ID.me verification that often doesn't happen automatically. Just thought I'd share since it worked so recently!
That's really encouraging to hear about your brother-in-law's experience! I've sent the email but will definitely try Claimyr tomorrow morning if I don't hear back. Knowing that an agent can actually fix this while on the phone gives me hope. Thanks for the update!
make sure ur using the same email for id.me and connect. i had diff emails and that caused problems
I just checked and I've been using the same email for both, so unfortunately that's not my issue. Thanks for the suggestion though!
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Just to add some specific details that might help: when you reapply, DEO will look at your "base period" which is the first four of the last five completed calendar quarters before you apply. You need at least $3,400 in earnings spread across at least two quarters in that period. And yes, you will likely need to verify through ID.me again, but once you've done it before, the second time is usually much faster. Also, with the work search requirements - make sure you're documenting EVERYTHING. Name of business, position, date of application, how you applied, contact information, etc. DEO can audit your work searches at any time within 2 years of payment.
Lourdes Fox
•Thank you! I had no idea they could audit that far back. I've been keeping pretty good records just in case, but I'll make sure to be extra thorough with these final weeks.
Zane Gray
btw if ur planning to reapply make sure ur CONNECT acct password is up to date cuz mine expired rite when i needed to apply again and i got locked out for like 2 weeks trying to get it reset. total nightmare. check that today if u can
Lourdes Fox
•Good point, I just checked and my password expires in 8 days. I'll update it today while I'm claiming these weeks. Thanks for the reminder!
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Daniel Price
One more important thing - check your CONNECT account to see if there's any additional information or action items there. Sometimes the notices don't tell the full story, but your online account might have more details about the adjustment they made. Look under "Determinations and Pending Issues" or the "View and Maintain Account Information" sections. That might give you more clarity on why they sent this notice.
Caleb Stone
•Good idea! I just checked and there's nothing showing under pending issues or determinations, but I did find a note under payment history for that week showing "adjustment applied" with today's date. So it looks like they did some kind of internal accounting thing but I don't actually owe anything. What a relief!
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My extension took 18 days to process back in March. Not terrible but definitely stressful. What helped me was that I had put a little aside from each payment knowing the extension might cause a gap. If you haven't already, might be worth talking to your landlord to give them a heads up about a possible late payment. Some are understanding if you communicate in advance.
Liam Brown
•That's good advice about talking to my landlord. I'll definitely give them a heads up. 18 days isn't great but it's better than some of the longer waits others have mentioned. Fingers crossed mine is on the shorter side.
wait i forgot to say my sister also had to upload some extra documents for her extension that she didnt need for regular benefits! check ur CONNECT inbox!!
Liam Brown
•Thanks for the reminder! I just double-checked my inbox and I don't see anything asking for additional documents yet, but I'll keep checking regularly.
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Vera Visnjic
OMG this system is such a JOKE!!!! 😡 I've been trying to get my backpay for 3 MONTHS and keep getting different answers every time I call (when I can even get thru). One rep says I'll get it automatically, another says I need to file an appeal, a third says there's no such thing as backpay anymore... I'm about to lose my MIND dealing with these people!!!! Why is it so hard to just get what we're entitled to????
I understand your frustration. DEO representatives often provide inconsistent information because the policies frequently change and training isn't always thorough. For the most current and accurate information, I recommend asking specifically for a Claims Supervisor or Benefits Payment Review Specialist when you call. These senior staff members typically have better access to the most current policy information and system tools to resolve backpay issues.
Mason Lopez
Thank you all for the incredibly helpful responses! I was able to get through to DEO this morning after trying that Claimyr service (worked surprisingly well). The agent confirmed I am eligible for the FAC backpay and has submitted a request for review. She said it should take 7-10 business days to process and will be deposited separately from my regular benefits. She also mentioned that my extension application is still pending but should be processed within the next week. For anyone else in this situation, I learned you need to specifically ask for a "Federal Payment Review" and have them note in your file which weeks you're missing the federal supplement. I'm going to follow up next week if I don't see any updates in my CONNECT account. Thanks again everyone for your guidance!
Honorah King
•Glad it worked out! Just keep an eye on your account and don't be afraid to follow up if it takes longer than they said. Mine took closer to 2 weeks rather than the 7-10 days they quoted me.
Luca Conti
UPDATE: After using the Claimyr service someone mentioned above AND contacting my state rep, my account was unlocked this morning! The DEO agent I spoke with said it was locked because my ID.me verification hadn't properly linked to my CONNECT account, even though ID.me showed successful. Just wanted to update in case anyone else is dealing with this same issue. Thank you everyone for your help and support!
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ShadowHunter
That's great news! This is a very common issue with ID.me verification - it shows complete on their end but doesn't properly transfer to the CONNECT system. For anyone else reading, always double-check that your verification status shows correctly in both systems. Glad you got it resolved!
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