Can't reach Florida Unemployment? Claimyr connects you to a live DEO agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DEO
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DEO drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Jason Brewer
Wait really? That's good to know! Are there any other CareerSource offices that have direct DEO connections like that? I'm in Tampa area.
This is super helpful, thank you for sharing! I'm dealing with the exact same "missing information" notice right now and was starting to panic. I've been trying to call DEO for the past two days with no luck - just endless busy signals. I had no idea CareerSource could actually access the CONNECT system and help with this stuff! There's one about 20 minutes from me, so I'm definitely going to try that tomorrow instead of wasting more time on hold. Did the CareerSource rep give you any kind of documentation or reference number when they fixed it? I want to make sure I have proof that everything was resolved in case DEO tries to pull this again later.
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I'm dealing with a very similar situation right now! Been stuck in the ID.me verification loop for 2 weeks and it's absolutely maddening. What's really frustrating is that I can see my ID.me account shows "verified" but CONNECT still won't let me in. One thing I discovered that might help - when you call the DEO number, try pressing 0 immediately when the automated system starts instead of going through all the menu options. Sometimes it bypasses the busy circuits and gets you to a different queue. I managed to get through once using this method, though the agent couldn't help with my specific issue. Also, has anyone tried filing a complaint with the Florida Ombudsman? I'm considering that route if the email and Claimyr suggestions don't work out. The whole system feels designed to exhaust people into giving up, but we can't let that happen when we're entitled to these benefits. Thanks for posting this - it's oddly comforting to know I'm not the only one dealing with this nightmare!
CyberSiren
•The pressing 0 trick is genius! I never would have thought to try bypassing the menu system like that. I'm definitely going to give that a shot when I call tomorrow morning. And you're absolutely right about the system feeling designed to exhaust people - I've had that exact same thought multiple times over the past few weeks. It's like they're banking on us just giving up and going away. But you're right, we can't let that happen when these are benefits we've earned and are entitled to. I haven't heard of anyone trying the Florida Ombudsman route for DEO issues, but that sounds like it could be worth exploring if all the other suggestions here don't pan out. Let me know how that goes if you end up filing a complaint - it might be useful for others dealing with similar issues. Thanks for sharing the 0 bypass tip and for the solidarity! Sometimes just knowing other people are going through the same frustrating experience helps keep the motivation up to keep fighting through this broken system.
I've been following this thread closely because I'm in almost the exact same situation - multiple ID.me verifications but still locked out of CONNECT. Reading everyone's experiences has been both frustrating (knowing how widespread this is) and helpful (so many good suggestions!). One thing I wanted to add that I discovered through my own research: if you're on social media, try reaching out to @FLDEO on Twitter/X. I've seen several people report that they got faster responses through their social media team than through traditional channels. Post your issue publicly with your claimant ID and ask for help - sometimes the public visibility motivates faster action. Also, for anyone dealing with this, make sure you're checking your spam folder regularly. I almost missed a critical email from DEO because it went to spam, and it contained instructions for completing my account unlock that I never would have seen otherwise. The persistence everyone is showing here is inspiring - this system is clearly broken but we can't let that stop us from getting the benefits we're entitled to. Keep fighting and sharing information like this!
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Carmen Ortiz
OP, what state are you in? The process can vary a lot depending on location.
Freya Larsen
•I'm in Florida, but living close to the Alabama border.
Carmen Ortiz
•Oof, Florida's system is notoriously bad. Definitely try the legal aid route others suggested.
I'm dealing with something similar in FL and it's absolutely maddening. One thing that helped me get some movement on my claim was filing a complaint with the Florida Department of Economic Opportunity's ombudsman office. You can do it online and they're supposed to follow up within 10 business days. Also, if you haven't already, make sure you're checking your CONNECT account daily - sometimes they'll request additional documents with zero notification. The whole system is designed to wear you down, but don't let them win. Keep fighting for what you're entitled to!
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Javier Gomez
Good point! I've been checking my CONNECT inbox but not focusing as much on email. I'll make sure to watch both closely.
Chloe Green
I'm going through this exact same situation right now! Been waiting 37 days on a benefit charging adjudication after being laid off from my retail job. Like you, it was completely sudden - they said "restructuring" but I suspect they're fighting my claim to avoid paying their portion of the benefits. The waiting is the worst part. I've been checking CONNECT obsessively and calling DEO with no luck getting through. It's reassuring to see others have eventually gotten resolution, even if it takes forever. I'm documenting everything I can think of - my performance reviews, the exact conversation when they laid me off, witness contact info from coworkers who saw how sudden it was. Really hoping both our cases get resolved soon. This system is brutal for people who legitimately need the help. Thanks for posting about this - it helps to know we're not alone in this mess!
Miguel Ramos
•@Chloe Green I m'so sorry you re'dealing with this too! 37 days is awful, especially when you need the income. It really does help to know others are going through the same thing. The restructuring "excuse" sounds so familiar - seems like employers use that when they don t'want to admit it s'just a layoff. You re'smart to document everything! I wish I had thought to get witness contact info from my coworkers right away. That s'really good advice for anyone else reading this. Have you tried any of the suggestions people mentioned here, like that claimyr service @Ravi Kapoor mentioned? I m getting'desperate enough to try anything at this point. Fingers crossed we both get some movement on our cases soon! 🤞
Rosie Harper
The exact same thing happened to me!!! The email comes WAY before the system actually updates. DEO's left hand doesn't know what the right is doing half the time. The most annoying part is you only have a limited window to claim your weeks, but then they don't even make the option available when they say it will be. Classic Florida unemployment problems lol.
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Naila Gordon
•so true lol their system is a joke
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Lucas Turner
Glad you got it sorted out! This is exactly why I always recommend people try Claimyr when they hit these weird CONNECT system glitches. The work search verification flag issue is super common - DEO doesn't tell you about it but it can completely block your ability to claim weeks even when you're eligible. For anyone else reading this thread with similar problems, don't waste days calling DEO directly. The phone system is designed to frustrate you into giving up. Services like Claimyr are worth every penny when you're dealing with rent and bills piling up.
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Reginald Blackwell
•Totally agree with this! I'm new to the community but have been lurking and reading through these threads. It's crazy how many people are dealing with the exact same system glitches and hidden flags that DEO doesn't even tell you about. Really appreciate everyone sharing their experiences and solutions - this community has been more helpful than any official DEO resource I've found online. Going to bookmark that Claimyr service just in case I run into issues down the road.
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