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Freya Collins

What's a 'waiting week' on DEO CONNECT? Will I get paid for it?

Really confused about something on my CONNECT account. I see 'Waiting Week: 10/2/2025 - 10/8/2025' listed, but I got paid for the weeks after that. Will I ever get paid for this waiting week? It's been over a month now since I started my claim, and I'm still seeing this status. My bills are piling up and I could really use that extra $275! Is this some kind of DEO trick to avoid paying us for one week? Current status shows: Last Week Signed: 10/23/2025 - 10/29/2025 Waiting Week: 10/2/2025 - 10/8/2025 Current Program Type: Regular UC Last Week Paid: 10/23/2025 - 10/29/2025

LongPeri

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The waiting week is the first week of your benefit year that you're eligible for benefits, but DEO doesn't pay you for it. It's basically a deductible week. Florida has always had this policy for Regular UC claims (except temporarily during COVID when they waived it). You won't get paid for that week - it's just how the system works. The good news is it only happens once per benefit year.

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Freya Collins

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Seriously??? So they just take a whole week from us? That's $275 I was counting on! Why would they do that? Nobody told me about this when I applied.

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Oscar O'Neil

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Yep same thing happned to me last month... they dont pay you for the first week its some BS rule they have

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Freya Collins

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That seems so unfair. Do other states do this too?

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The waiting week is standard in Florida's unemployment system. Think of it as a one-week deductible at the start of your claim. Here's what you need to know: 1. You must serve one waiting week per benefit year 2. The waiting week is always the first week you're eligible for benefits 3. You still need to claim this week and meet all eligibility requirements 4. You won't receive payment for this week 5. This is mentioned in the DEO handbook but many people miss it It's frustrating, but once you get past this week, you'll receive benefits for all other eligible weeks as long as you continue to meet the requirements and submit your work searches (5 per week).

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I had the same issue and wasted hours trying to call DEO thinking it was a mistake. Couldn't get through to anyone. Finally tried Claimyr (claimyr.com) and got connected to a DEO agent in about 20 minutes who confirmed exactly what @UIexpert said. The waiting week is just their policy. Check out their demo video if you need to actually talk to someone at DEO: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj

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Liv Park

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wait so every time u file a new claim u lose a week??? thats not right

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LongPeri

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No, it's once per benefit year, not per claim. A benefit year lasts 12 months from when you first file. So if you have multiple claims within the same benefit year, you only serve one waiting week.

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The DEO system is DESIGNED to discourage people from filing!!!! The waiting week is just one of their MANY tricks to reduce payments. They also make the website impossible to navigate, disconnect your calls, and put everyone in adjudication for weeks hoping you'll give up!!! I went through this last year and it took me filing a complaint with my state representative to finally get my benefits!!!!

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Ryder Greene

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I understand your frustration with the system, but the waiting week isn't unique to Florida. It's actually a common practice in many state unemployment systems. While it may feel like a way to reduce payments, it's been part of unemployment insurance programs for decades. That said, the website issues and difficulty reaching representatives are definitely real problems that need addressing.

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Freya Collins

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Thanks for all the responses. Still think it's ridiculous they don't make this clearer when you apply. I definitely would have planned better if I knew I wouldn't get that first week. Do I still need to have done the 5 work searches for the waiting week even though I'm not getting paid for it?

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Yes, you still need to complete and report your 5 work search activities for the waiting week, even though you won't receive payment for it. If you don't, it could potentially affect your eligibility for future weeks. The system checks that you fulfilled all requirements for the waiting week, even though no payment is issued.

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when i had my claim last summer they still made me do the stupid work searches for the waiting week even tho they didnt pay me a cent... whole system is messed up lol

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Freya Collins

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Ugh that's so annoying! Thanks for confirming though, I'll make sure to have my work searches logged properly.

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Ella Thompson

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I went through this exact same situation a few months ago and was just as confused! The waiting week really caught me off guard too. What helped me was thinking of it like a health insurance deductible - you have to meet it before benefits kick in. One tip that might help for budgeting: when you're planning your finances during unemployment, always factor in that you'll essentially be missing that first week of payment. It's frustrating they don't explain this better upfront, but at least now you know what to expect. Hang in there - once you get past this waiting week, the payments should come regularly as long as you keep up with your weekly certifications and work searches!

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Nolan Carter

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That's a really helpful way to think about it - like a deductible! I wish DEO would explain it that clearly on their website instead of just showing "waiting week" with no context. I'm definitely going to budget differently for any future claims now that I understand how this works. Thanks for the encouragement!

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Just wanted to add my experience - I had the same confusion about the waiting week when I filed my claim earlier this year. What really helped me was calling it exactly what it is: an unpaid eligibility week. You're proving you meet all the requirements (work searches, availability, etc.) but without compensation. I found it helpful to think of those 5 work searches during the waiting week as practice for the coming weeks when you'll actually get paid. It's definitely frustrating when you're already stressed about finances, but once you get through it, the system becomes more predictable. The silver lining is that you only have to deal with this once per benefit year, so if you unfortunately need to file again within the same 12-month period, you won't have another waiting week.

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That's such a great way to frame it - "unpaid eligibility week" makes so much more sense than just "waiting week"! I wish DEO used that terminology because it actually explains what's happening. And you're right about using it as practice for the work searches. I was so focused on being frustrated about not getting paid that I didn't think about the benefit of getting familiar with the process before the stakes are higher. Thanks for sharing your experience - it really helps to know I'm not the only one who was blindsided by this policy!

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Alana Willis

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I totally feel your frustration @Freya Collins! I went through the exact same shock when I saw that "waiting week" on my account last year. Nobody prepares you for losing that first week of benefits when you're already struggling financially. What really bothered me was finding out about it AFTER I'd already gone through all the stress of applying and getting approved. I ended up having to borrow money from family to cover that gap, which was embarrassing. The system really should have a big warning during the application process that says "YOU WILL NOT BE PAID FOR YOUR FIRST ELIGIBLE WEEK" instead of burying this info in fine print. At least now you know what to expect, but it definitely doesn't make the bills any easier to pay. Hang in there - the regular payments should keep coming as long as you stay on top of your weekly certifications!

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Ella Knight

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@Alana Willis I m'so glad someone else understands how shocking this is! You re'absolutely right - they should have a huge warning during the application process. I had to scramble to figure out how to cover my rent this month because I was counting on that $275. It s'really frustrating that they bury this information instead of being upfront about it. Thanks for letting me know I m'not alone in feeling blindsided by this policy. At least now I know what to expect going forward, but man, what a way to find out!

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Emma Thompson

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I just went through this same situation a few weeks ago and was equally confused! The "waiting week" term is really misleading - I kept thinking it meant DEO was still processing something or that there was a delay. What helped me understand it better was when someone explained that it's essentially Florida's way of making sure you're genuinely unemployed and actively looking for work before they start paying benefits. It's like they want to see you're committed to the process. Still frustrating though, especially when you're already dealing with the stress of being unemployed. One thing I learned is to always factor this into your emergency planning if you're ever in a situation where you might need to file for unemployment again. At least the weekly payments are consistent once you get past this hurdle!

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Carmen Lopez

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@Emma Thompson That s'exactly what I went through too! The term waiting "week really" is misleading - it sounds like there s'some kind of processing delay rather than just being a policy where they don t'pay you. Your explanation about it being a way to verify commitment makes sense, though it still feels like punishment when you re'already struggling financially. I definitely learned my lesson about emergency planning the hard way. It s'good to know the payments become predictable after this, but I really wish DEO would be more transparent about this policy upfront instead of letting people discover it after they ve'already applied and are counting on that money.

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Oscar Murphy

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I just want to echo what everyone else is saying - this policy really should be explained much better during the application process! I went through the same exact confusion when I filed my claim a couple months back. What really helped me was understanding that the waiting week isn't about DEO being slow or making mistakes - it's literally written into Florida law as part of how unemployment benefits work. I found the actual statute (Section 443.091, Florida Statutes) if anyone wants to read the legal details. The frustrating part is that during COVID they temporarily waived this requirement, so some people who filed then didn't experience it and might not know about it for future claims. My advice: if you're helping friends or family who might need to file for unemployment, definitely warn them about this waiting week so they can budget accordingly. It's one of those things that's way less stressful when you know it's coming!

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@Oscar Murphy Thanks for sharing the actual statute reference! That s'really helpful to have the legal backing for why this policy exists. You re'absolutely right about the COVID waiver creating confusion - I bet a lot of people who filed during that time have no idea this is normally how it works. I really appreciate everyone sharing their experiences here because it makes me feel so much less alone in being caught off guard by this. It s'crazy that such an important detail gets buried in the process. I m'definitely going to make sure to warn anyone I know who might need to file in the future. Knowledge is power, especially when it comes to budgeting during unemployment!

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Miguel Ramos

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I'm going through this exact same thing right now! Just filed my claim two weeks ago and was so confused when I saw "Waiting Week: 11/4/2025 - 11/10/2025" on my CONNECT account. I kept refreshing the page thinking it was some kind of error or that they were still processing my first week. Reading all these responses has been such a relief - at least now I know I'm not missing out on money due to a technical glitch or mistake on my part. It's frustrating that DEO doesn't explain this clearly anywhere obvious in the application process. I spent hours googling and trying to find information about what a "waiting week" meant. They really should rename it to "unpaid eligibility week" like someone mentioned above - that would be so much clearer! Thanks everyone for sharing your experiences, it's making this whole process feel less overwhelming knowing others have been through the same confusion.

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Connor Rupert

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@Miguel Ramos I m'so glad this thread helped you too! I was literally doing the same thing - refreshing the page over and over thinking there was some kind of technical error. It s'honestly ridiculous that DEO makes this so confusing when it s'such a standard part of their process. I love the unpaid "eligibility week suggestion" too - that would save so many people the stress and confusion we all went through. At least now we both know what to expect and can plan better. The whole experience really highlights how poorly DEO communicates their policies to claimants. Hope your claim process goes smoothly from here on out!

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Niko Ramsey

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I'm dealing with this same exact situation right now and honestly, it's such a relief to find this thread! I filed my claim about 3 weeks ago and have been staring at "Waiting Week: 10/15/2025 - 10/21/2025" on my CONNECT account, completely baffled about what it meant. Like so many others here, I kept thinking it was some kind of processing delay or technical issue. The fact that DEO just throws this term out there with zero explanation is honestly infuriating - especially when you're already stressed about finances and counting on every dollar. I wish someone had warned me about this policy before I applied. I had to dip into my emergency savings to cover the gap, which defeats the whole purpose of having unemployment benefits as a safety net. Reading everyone's experiences here has been incredibly helpful though. It's clear this is a widespread communication problem with DEO, not just individual confusion. They really need to overhaul how they present this information to new claimants!

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Emma Johnson

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@Niko Ramsey I completely feel your frustration! I m'also dealing with this right now and had the exact same experience - staring at that waiting "week status" thinking something was wrong with my claim. It s'honestly shocking how DEO just expects people to figure this out on their own. I ve'been unemployed for a month now and that missing $275 from the first week has made everything so much tighter financially. What really gets me is that this is clearly a common source of confusion based on all these comments, yet DEO does nothing to make it clearer. A simple popup during application saying Note: "You will not receive payment for your first eligible week would" save so much stress and confusion. At least now we both know what s'happening and can plan accordingly, but it really shouldn t'have to be this hard to understand basic policy information!

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