I'm having the exact same problem! I received unemployment benefits totaling around $7,800 last year and my 1099-G is nowhere to be found in CONNECT. I've been checking every day since late January and there's literally nothing in the 1099-G section - not even an option to request a duplicate like Roger mentioned. I've tried calling the regular DEO line and that dedicated 1099-G hotline (833-351-0999) but either get busy signals or disconnected after being on hold for over an hour. This is so frustrating because I usually file my taxes early to get my refund quickly, but now I'm stuck waiting on their broken system. Really hoping that February 18th deadline is accurate because I'm running out of patience with this whole mess. Has anyone tried going to a local DEO office in person instead of just CareerSource?

I'm dealing with this exact same issue! Received about $5,400 in benefits last year and my 1099-G section in CONNECT is completely empty - no form, no request option, nothing. I've been checking daily since late January. What's really concerning me is that I read somewhere that if the 1099-G isn't available online, we might need to estimate our unemployment income for tax filing purposes and then amend our returns later when the form becomes available. Has anyone's tax preparer given them advice on this? I'm worried about missing the filing deadline entirely if these don't show up by February 18th as promised. This is my first time dealing with unemployment taxes in Florida and the whole experience has been a complete nightmare from start to finish.

I'm new to this community but unfortunately not new to DEO payment issues! Just wanted to thank everyone for sharing their experiences and solutions here. I've been dealing with a "payment issued" status that never actually deposited for about 10 days now, and reading through this thread has given me a clear action plan. Going to try the 7:30am calling strategy tomorrow, and it's really helpful to know about the email option and Way2Go card possibility too. It's frustrating that this seems to be such a common issue with their system, but at least there are people here who know how to navigate it. Really appreciate this community existing - dealing with DEO alone would be so much worse without these shared experiences and tips!

Just wanted to add another data point here - I'm currently dealing with this exact same issue! My payment has shown "issued" status since January 28th but still nothing in my bank account after 5 days. Reading through everyone's experiences has been both reassuring (knowing I'm not alone) and helpful for next steps. Planning to try the 7:30am calling strategy tomorrow morning, and I've already sent an email to that FIRRE address. It's really unfortunate that this seems to be such a widespread problem with DEO's payment system, but I'm grateful for this community sharing solutions. Will definitely update once I make progress - fingers crossed the early morning calling works as well for me as it did for others here!

Just wanted to chime in as someone who recently went through the same confusion! The biweekly claiming system definitely threw me off at first too. One thing I learned that might help - if you're ever unsure about whether your payment went through, you can check the "View and Maintain Account Information" section in CONNECT. It shows your payment status for each week claimed, so you can see if it's "Paid," "Pending," or if there are any issues. Also, don't panic if your first payment takes a bit longer than expected - mine took 5 business days because they had to verify some information from my previous employer. After that first one though, it's been pretty much like clockwork every two weeks. The $325 weekly amount is correct, so you should be getting $650 total (minus taxes if you elected withholding) every claim period.

For anyone just starting out with Florida unemployment, I'd recommend downloading the DEO mobile app in addition to using the website. Sometimes when the website is having issues (which happens more often than it should), the mobile app still works for claiming your weeks. I've had a few close calls where I almost missed my claiming deadline because the website was down, but was able to claim through the app just in time. The app also sends push notifications about important updates to your claim, which can be really helpful. Just make sure you're claiming every two weeks like clockwork - missing a claim period can create a whole mess of issues that takes forever to resolve with DEO.

I'm going through this exact same situation right now and it's absolutely devastating! My benefits suddenly stopped 6 days ago with no explanation whatsoever, and I've been getting those soul-crushing automatic hangups every single time I call. The worst part is my CONNECT account shows absolutely nothing - no alerts, no messages, no pending issues - like my claim just vanished into thin air. This thread has been a godsend though - I had no idea there were so many alternative approaches and direct numbers to try. I'm definitely going to call that Reemployment Services line (850-245-7298) first thing tomorrow morning, and if that doesn't work, I'll try the Tallahassee direct line and look into Claimyr. The fact that multiple people have confirmed these methods actually work gives me the first real hope I've had all week. What really bothers me is how they can just stop people's lifelines without any notification or clear path to resolution. It feels like they're counting on us giving up out of sheer exhaustion and frustration. I've got rent due in 5 days and I'm honestly starting to panic. Thank you to everyone sharing their experiences and solutions - knowing I'm not alone in this nightmare and that there ARE ways through the system is keeping me sane right now. I'll definitely post an update once I try these methods. Stay strong everyone - we'll beat this broken system together!

I'm dealing with this exact same nightmare right now and honestly, reading through everyone's experiences here has been the first thing to give me hope in days! My benefits stopped completely last week with zero warning - one day they were there, the next day nothing. My CONNECT account shows absolutely no alerts or messages explaining why. I've been calling the main DEO line obsessively for 5 days straight and getting those soul-crushing automatic hangups every single time. It's like psychological torture when you're already stressed about bills. I was starting to think I was losing my mind or doing something wrong, but clearly this is a massive system-wide issue. I'm definitely going to try several of the approaches mentioned here tomorrow: - That Reemployment Services number (850-245-7298) at exactly 8:00 AM - The Tallahassee direct line (850-245-7105) - Looking into the Claimyr service if the free methods don't work - Checking that "View and Maintain Account Information" section for hidden issues The idea that there are invisible system flags causing benefit stops without any notification is absolutely infuriating, but at least now I know what might be happening. Thank you to everyone who shared their success stories and specific strategies - it proves this broken system CAN be beaten with persistence and the right approach. I'll definitely post an update once I try these methods. Stay strong everyone - we shouldn't have to become detectives just to access benefits we're entitled to, but we'll figure this out together!

Hey Jamal, I just went through this exact situation a few months ago and wanted to share something that really helped me - check with your local United Way chapter. They have a program called "2-1-1" that not only connects you to resources but they also maintain an updated database of emergency rental assistance programs that change monthly. When I called them, they told me about a county program that wasn't advertised anywhere online that provided up to 3 months of rent assistance for unemployed workers. Also, if you have any medical conditions or disabilities, even minor ones, look into whether you qualify for expedited SNAP processing - I got approved in 3 days instead of the usual 30 because of a documented anxiety condition related to unemployment stress. The key thing I learned is to apply for EVERYTHING simultaneously because you never know which programs still have funding available. Don't give up - this community is proof that people care and there are more safety nets than DEO wants you to know about.

I'm really glad to see this thread and how much support everyone is offering. As someone who works in social services, I wanted to add a few more resources that might help. First, check with your local Salvation Army - they often have emergency assistance programs that can help with rent, utilities, and even transportation costs for job interviews. Second, if you have children, look into your local school district's family resource centers - many have emergency funds and food pantries available to families, not just during the school year. Third, don't overlook your local library - many have job search assistance programs, free computer and internet access, and some even have social workers on staff who can help connect you to resources. Finally, if you're struggling with the stress and anxiety of unemployment, most counties have free or sliding-scale mental health services through their health departments. Taking care of your mental health during this time is just as important as finding financial assistance. You're being incredibly proactive by seeking help and staying engaged with your job search - that persistence will pay off.