DEO contact phone numbers - full list needed after losing my phone

Here are the main DEO numbers I have saved: - General Customer Service: 1-833-FL-APPLY (1-833-352-7759) - Claims Assistance: 1-800-204-2418 - PIN Resets: 1-833-FL-APPLY, option 2 then 6 - Overpayment Unit: 1-800-342-9909 - Appeals Office: 1-850-921-3511 Be prepared for long hold times with all of them. The adjudication department doesn't have a direct number - you have to go through the Claims Assistance line and ask to be transferred.

Ugh the phone numbers are useless tbh. I called 43 TIMES yesterday and kept getting disconnected. The system is designed to keep us from talking to actual humans.

I've had good luck with Claimyr - it's a service that gets you through to DEO fast. I was skeptical but it worked for me when I had an adjudication issue similar to yours. They call DEO for you and connect you when a real person answers. You can see how it works at https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj or just go to claimyr.com. Saved me days of trying to get through on my own.

heres what i did - call the 1-833-FL-APPLY number exactly at 7:29am right before they open. press 5 for payments then 7 for claim status. stay on hold for like 25min but u usually get someone. if that doesnt work try 1-850-617-0709 its the employer line but sometimes they can help claimants too

I had the same issue back in January. My adjudication was for "employment separation" because my employer contested it. I wish I could tell you calling helped, but honestly it was just waiting it out. 6 weeks total before they made a determination and finally released my payments. The wait is terrible but keep claiming your weeks!

Here's something important to know: if your adjudication is related to work search requirements, you can request an expedited review by emailing DEO.WorkSearch@deo.myflorida.com with your claimant ID in the subject line. Include your full name, last 4 of SSN, and a brief explanation. For other adjudication issues, sometimes contacting your state representative's office can help speed things up. They have special contacts at DEO who can look into claims that are stuck. Just google "Florida state representative [your county]" to find yours.

wait did anyone post the actual adjudication department number? that's what the OP was asking for lol

dont forget that if u need to submit documents for adjudication u can upload them in CONNECT under "inbox" then "compose message" - attach files there and put ur CLAIMANT ID in the subject. faster than faxing or mailing. when i did this i put "URGENT ADJUDICATION DOCUMENTS" in the subject line and it got resolved a week later

Final tip: make sure you're answering your phone even if you don't recognize the number. Adjudicators often call from blocked or weird numbers, and if you miss their call, it can delay your claim even more. They typically only try to call 1-2 times before putting your claim back in the queue. Good luck with your claim! Let us know if any of these strategies work for you.

Just wanted to add a few more numbers that might help: - Technical Support (for CONNECT issues): 1-833-352-7759, option 1 then 3 - Debit Card Issues (Way2Go): 1-833-934-2401 - Identity Verification: 1-833-352-7759, option 2 then 4 Also, if you're having trouble with CONNECT not working properly, try using a different browser or clearing your cache. I've found Chrome works better than Safari for the site. The early morning call strategy definitely works best - I've had success calling right at 7:30am on weekdays. Fridays are usually the worst day to call because everyone's trying to get through before the weekend. Hope this helps and you get your adjudication resolved soon! The system is frustrating but keep trying different approaches.

Just went through something similar last month! Here's what finally worked for me: Try calling the main line (1-833-FL-APPLY) at exactly 7:30am and press 1 for English, then 5 for payment issues, then 1 for claim status. I found Tuesday-Thursday mornings work best. Also, if you're on social media, try messaging the DEO Facebook page - they actually respond there sometimes and can escalate your case. Search for "Florida Department of Economic Opportunity" on Facebook. One more thing - if you haven't already, make sure you're continuing to claim your weeks even during adjudication. A lot of people stop claiming thinking they can't, but you need to keep doing it or you'll lose those weeks of benefits. The waiting is awful but don't give up! My adjudication took 5 weeks but I eventually got all my back pay. Hang in there!

I've been dealing with DEO for over a year now and here's my updated contact strategy that's been working better lately: **Best calling times:** - 7:30am sharp on Tuesday/Wednesday (avoid Mondays and Fridays) - Right after lunch around 1:15pm - sometimes they have fewer calls then **Key numbers with extensions:** - 1-833-FL-APPLY then press 5-7-2 (this gets you to a different queue that's sometimes shorter) - 1-800-204-2418 - ask specifically for "Tier 2 support" if the first agent can't help **Pro tip:** When you finally get someone on the phone, ask them to put detailed notes in your file about the call. Then ask for a "case number" or "interaction number" for that specific call. This helps when you call back because agents can see the previous conversation. Also, I've noticed that if you call back within 2 hours of a previous call, you sometimes get connected faster - like the system remembers you were just trying to get through. For adjudication specifically, ask the agent to check if there are any "outstanding information requests" in your file that might be holding things up. Sometimes there are requests for documents that never got sent to you properly. Keep fighting the good fight - the system is broken but persistence eventually pays off!

Adding to all the great advice here - if you're still having trouble getting through, try using the Live Chat feature in CONNECT (if it's working that day). Sometimes the chat agents can see different information than the phone agents or can escalate your case differently. Also, keep a log of every call you make with date, time, who you spoke to, and what they told you. I started doing this after week 3 of my adjudication and it really helped when I finally got someone who could actually help - they could see the pattern of how long I'd been trying and took my case more seriously. One last thing - if your adjudication is taking longer than 8 weeks, you can file a complaint with the Florida Ombudsman program. They can sometimes intervene when DEO is taking unreasonably long. The number is 1-850-717-1100. Hoping you get some movement on your case soon! The adjudication wait is the worst part of this whole process.

I've been following this thread and wanted to add something that worked for me when I was stuck in adjudication hell for 7 weeks earlier this year. If you have access to a fax machine, try faxing your documents directly to the adjudication unit at 850-921-3292. I know it sounds old school, but sometimes faxed documents get processed faster than uploads through CONNECT. Make sure to include your full name, claimant ID, and SSN on every page. Also, here's a tip I learned from a DEO agent: if your case involves job separation issues, you can request a "predetermination hearing" which sometimes moves your case to a different adjudicator who might process it faster. You have to specifically ask for this - they won't offer it. The wait is absolutely brutal and the system is designed to discourage us, but don't give up! I eventually got 7 weeks of back pay once my adjudication finally cleared. Document everything and keep pushing - you deserve those benefits! @Fatima Al-Qasimi really hope some of these strategies work for you. Let us know how the early morning calling goes!

I've been dealing with DEO adjudications for my clients (I work at a legal aid clinic) and wanted to share a few insider tips that might help: **For faster phone connection:** Call 1-833-FL-APPLY and when you get the automated system, press 0-0-0 rapidly during any prompt. This sometimes bypasses the menu and gets you to a human faster. **Important documentation tip:** If your adjudication is for job separation, make sure you have your final paycheck stub, any termination letter, and documentation about your employer closing. Upload these with filename format "CLAIMANTID_JOBSEPARATION_DATE" - the adjudicators told me this helps them process files quicker. **Email escalation:** Try emailing ra-deoCustomerService@deo.myflorida.com with "URGENT ADJUDICATION DELAY - WEEK 4" in the subject line. Include your claimant ID and phone number in the first line of the email. One thing I've noticed is that adjudications involving business closures actually move faster once they have proper documentation, since there's usually less dispute about eligibility. The challenge is getting the right documents to the right person. Keep pushing - I've seen cases resolve suddenly after weeks of nothing happening. The system is frustrating but your persistence will pay off!

I work as a customer service supervisor and deal with government phone systems all day, so I wanted to share a few technical tricks that might help with getting through to DEO: **Phone hacks that actually work:** - Use *67 before dialing to block your caller ID - sometimes blocked numbers get routed differently - If you get disconnected, call back immediately using redial - you sometimes get priority in the queue - Try calling from a landline if you have access to one - some systems prioritize landline calls over cell phones **Best days/times I've noticed:** - Tuesday 7:30-8:00am is golden - Wednesday 12:30-1:30pm (right after lunch when staff comes back) - Avoid the first and last week of the month - that's when call volumes spike **Script that works:** When you get a human, say "Hi, I need to speak with someone about my pending adjudication that's been in review for 4 weeks. My claimant ID is [number]. Can you please check if there are any outstanding document requests or if my case needs to be escalated?" Don't apologize or say "I'm sorry to bother you" - just state your need clearly and confidently. The system is designed to wear you down, but these phone strategies have helped me get through to difficult government lines. Persistence + strategy = results. You got this!

Just wanted to share what finally worked for me after 6 weeks of adjudication hell! I tried almost every suggestion from this thread and here's what actually got results: **What worked:** Called Tuesday at exactly 7:30am using the *67 caller ID block trick, pressed 5-7-2 for the different queue, and when I got through (after 35 minutes on hold) I used the confident script someone posted here. The agent was actually helpful and found that my case had been sitting in the wrong department! **The breakthrough:** She transferred me to a "Tier 2" specialist who could see that my employer closure documentation had been processed but never linked to my claim. They fixed it while I was on the phone and said I should see movement within 48-72 hours. **Key things that helped:** - Calling with blocked caller ID (*67 first) - Using the 5-7-2 extension sequence - Having my claimant ID, SSN, and employer closure docs ready - Being direct and confident, not apologetic - Asking specifically for Tier 2 support I also sent the urgent email to ra-deoCustomerService@deo.myflorida.com yesterday with my situation, so that might have helped too. Just wanted to give back to this community since everyone's advice was so helpful. Don't give up - persistence really does pay off! Will update when my payments actually hit my account.

I've been through this exact situation last year and wanted to share a few additional resources that helped me: **Local CareerSource offices** can sometimes help with DEO issues - they have direct contacts and can make calls on your behalf. Find your local office at careersourceflorida.com and ask to speak with someone about "unemployment claim assistance." **Florida 211** (dial 2-1-1) connects you to local resources and sometimes they know about DEO advocates in your area who can help navigate the system. **County commissioner offices** - I know it sounds weird, but my county commissioner's office actually helped escalate my case when I was at week 7 of adjudication. They have constituent services staff who deal with state agency issues. For your specific business closure situation, make sure you have: - Final paycheck stub showing your last day - Any communication about the business closing (emails, letters, etc.) - If possible, a letter from your employer stating they ceased operations The waiting is absolutely brutal but based on what others are sharing here, it sounds like you're getting close to a breakthrough. The fact that you're being proactive and trying multiple approaches gives you the best chance of getting this resolved quickly. Keep us posted on your progress - this thread has become such a valuable resource for everyone dealing with DEO adjudication issues!

I'm going through the same nightmare right now - week 3 of adjudication for a job separation issue and it's driving me crazy! Reading through all these suggestions gives me so much hope though. I'm definitely going to try the Tuesday 7:30am call strategy with the *67 caller ID blocking and that 5-7-2 extension sequence. Never knew there were different queues you could access! Also planning to hit up my local CareerSource office this week - had no idea they could make calls to DEO on our behalf. That could be a game changer since they probably have better connections than us regular folks trying to get through. @Fatima Al-Qasimi really hope you get some movement soon! Your original post sparked such an amazing discussion full of actually useful tips. This community is way more helpful than DEO's own "help" resources. Will definitely update if any of these strategies work for me! The fact that so many people are dealing with the exact same issues just shows how broken this system really is. But at least we're all helping each other figure out ways around it!

This thread is absolutely incredible - thank you everyone for sharing such detailed strategies! I've been lurking here while dealing with my own adjudication nightmare (week 5 now for a workplace injury separation issue) and finally feel like I have a real action plan. I'm going to combine the best tips from everyone: - Tuesday 7:30am call with *67 caller ID blocking - Use the 5-7-2 extension sequence to get into a different queue - Have all documents ready with proper naming format (CLAIMANTID_SEPARATION_DATE) - Ask specifically for Tier 2 support and request case notes - Email ra-deoCustomerService@deo.myflorida.com with urgent subject line - Contact my local CareerSource office for additional help What's really striking is how much institutional knowledge we've built up here just by sharing our experiences. It's frustrating that we have to become experts in gaming a broken system, but at least we're helping each other survive it. @Lucy Taylor your success story gives me so much hope! The fact that your issue was just documents sitting in the wrong department shows how many cases are probably just stuck due to administrative errors rather than actual eligibility problems. Will definitely report back with results - this community deserves to know what's working so we can keep helping people get through this mess!

I've been dealing with DEO for almost 2 years now helping family members navigate this system, and I wanted to add a few more resources that have worked recently: **New contact method that's been working:** Try texting "FLORIDA" to 67283 - it's DEO's new text service that sometimes connects you faster than calling. You can check claim status and sometimes get transferred to a live agent. **Weekend strategy:** Call the main line on Saturday mornings around 8am. I know they say they're closed, but sometimes you get connected to an overflow call center that can actually help with basic issues. **Document upload tip:** When uploading through CONNECT, try doing it between 11pm-1am. The system seems to process uploads faster during off-peak hours, and I've noticed adjudicators review overnight uploads first thing in the morning. **Local help:** Your state legislator's office can also intervene. I helped my sister contact her state representative's constituent services, and they got her adjudication resolved in 3 days after 8 weeks of waiting. Also want to mention - keep screenshots of everything! CONNECT has been glitchy lately and sometimes claim information disappears. Having screenshots saved me when an agent claimed there was no record of my nephew's previous calls. This thread is such a lifesaver - finally a place where we can share what actually works instead of DEO's useless generic advice!