This thread is absolutely incredible and should be required reading for anyone dealing with DEO adjudication issues! @PrinceJoe congratulations on finally getting your claim resolved - what a perfect example of how persistence and community support can overcome even the most frustrating bureaucratic obstacles. As someone who works in HR and has helped employees navigate unemployment claims, I can confirm that separation reason coding errors are unfortunately very common. The CONNECT system's application process is confusing, and many people accidentally select options that don't accurately reflect their situation. What's particularly infuriating is that these errors could be easily caught and flagged by the system instead of leaving people in adjudication limbo for weeks. The troubleshooting methodology everyone developed here is spot-on: check your separation coding, verify your determination status, upload supporting documentation, and use specific language when messaging DEO. @Sophie Footman and @Owen Devar provided excellent step-by-step guidance that clearly works based on the results. For anyone reading this thread who's currently stuck in adjudication, definitely follow the roadmap outlined here. Check that separation coding first - it seems like "Voluntary Quit" errors are epidemic right now. And don't give up! Your persistence will pay off just like it did for @PrinceJoe. This community support is exactly what people need when navigating Florida's broken unemployment system. Thank you all for sharing your experiences and solutions!

This entire thread is a masterpiece of community problem-solving! @PrinceJoe your journey from frustration to resolution perfectly illustrates why we need spaces like this - the official DEO system fails people, but collective knowledge and persistence can crack these cases wide open. What strikes me most is how this "Voluntary Quit" coding error seems almost systematic at this point. Between your case and all the others who discovered the same issue after reading your story, it makes me wonder if there's a specific question or interface element in the CONNECT application that's consistently misleading people. The diagnostic approach that emerged here - checking separation coding first, then systematically working through determination status, fact-finding sections, and document uploads - should honestly be the official DEO troubleshooting guide. Instead, we have a community of stressed-out people becoming amateur investigators just to get basic information about their own claims. @Sophie Footman @Owen Devar and others created what's essentially a crowd-sourced solution to a government system failure. That's both inspiring and deeply concerning about the state of our unemployment infrastructure. Really hoping your back pay comes through quickly and that this thread continues helping others escape adjudication purgatory. Stories like this restore some faith in the power of community support when institutions let us down.

I'm in the exact same situation and this thread has been incredibly helpful! Got approved 10 days ago, first payment shows as processed in CONNECT, but still no Way2Go card. I was getting really worried something went wrong until I read all these experiences. Just tried creating the Way2Go website account using my SSN and DOB like others mentioned - it worked and shows my card was mailed 5 days ago! Such a relief to finally have some actual information instead of just wondering. One thing I wanted to add that might help others: I called my bank yesterday to ask about the direct deposit option for future payments, and they told me it can take 1-2 pay cycles for the switch to take effect once you set it up in CONNECT. So even after you get your card situation sorted, you might still need to use the Way2Go card for one more payment while the direct deposit processes. Planning to try the early morning Way2Go call strategy if my card doesn't show up by Wednesday. It's absolutely ridiculous that we have to jump through all these hoops just to access our approved benefits, but I'm so grateful everyone is sharing their experiences and tips here. This community has been way more helpful than any official DEO communication!

I'm dealing with this same nightmare right now! Been approved for 2 weeks and still no Way2Go card. Reading through all these comments has been such a huge help - I had no idea you could check card status on the Way2Go website without calling first. Just tried the login trick with my SSN and DOB that @Harper Thompson mentioned and it actually worked! Shows my card was mailed 8 days ago, which is both relieving and concerning since it should have arrived by now. I'm definitely going to try the early morning call strategy that several people mentioned. Sounds like 8 AM is the sweet spot for actually getting through to someone who can help. If my card doesn't show up by Wednesday, I'll ask about the expedited replacement option - $15 is totally worth it to finally access my benefits. It's absolutely insane that we have to become experts in navigating this broken system just to get our own approved money, but I'm so grateful for everyone sharing their real experiences here. This thread has been way more informative than anything I've gotten from DEO directly! Will definitely be switching to direct deposit once I get this card situation resolved. Thanks everyone for making this frustrating process feel less isolating!

Thanks! I'll update again when I get the payment. Fingers crossed it comes through without any more issues.

Congrats on getting it resolved! This is such a helpful thread - I'm bookmarking it in case I run into the same issue. The CONNECT system really needs a major overhaul, but it's good to know there are workarounds when these glitches happen. Thanks everyone for sharing your experiences and solutions!

I'm going through this exact same situation right now! Just got approved this week after weeks of waiting, and like everyone else here, I'm completely in the dark about payment timelines. This thread has been absolutely invaluable - I learned more in 10 minutes reading these responses than I did from hours of trying to navigate the CONNECT system. The waiting week policy is such a shock! How is this not clearly explained during the application process? When you're already struggling financially, finding out you won't get paid for your first eligible week feels like a cruel surprise. I'm definitely calling Way2Go tomorrow to check on my card status and request expedited shipping. Based on everyone's experiences here, it sounds like being proactive is the way to go rather than just waiting and hoping for the best. Thanks to everyone who shared their experiences and practical tips - this community support makes such a difference when DEO's official communication is so lacking. It's honestly frustrating that we have to rely on each other to figure out basic information about our own benefits, but I'm grateful this knowledge sharing exists!

I just went through this exact process a few weeks ago and can totally relate to the frustration! The lack of clear information from DEO is unreal when you're already stressed about finances. Here's what actually happened with my timeline: Got approved on a Tuesday, claimed my first week on Wednesday. That week ended up being my waiting week ($0), but the Way2Go card still shipped out about 3 days later. I called Way2Go using the number others mentioned (1-833-888-2775) and was able to track the card and pay for expedited shipping. My second week of claiming was my first actual payment - it processed on a Friday and was loaded to my card the following Monday. So from approval to first real payment was about 10 days total. Pro tip: Once you get the card, immediately set up the Way2Go mobile app and text alerts. It makes tracking payments so much easier than constantly calling or checking online. And definitely switch to direct deposit after your first payment if you can - cuts out the card delay for future weeks. The whole system is needlessly complicated, but hang in there! Once you get past this first hurdle, it becomes much more predictable. The waiting week policy is brutal but at least now you know what to expect.

congratulations!! the payments should show up in a few days. make sure you keep claiming weeks

Congratulations on getting approved! Your experience really shows how unpredictable the CONNECT system can be. The fact that the adjudication message disappeared and then the determination letter appeared the next day is actually pretty typical timing from what I've seen. For others still waiting - this is a great example of why it's worth checking your CONNECT inbox daily even if you don't get email notifications. The payments should start processing within the next few business days now that you have that approval letter. Keep us posted on when the money hits your account!