Got 'Notice of Conditional Payment Pending Eligibility Review' from EDD - Confused about next steps
Hi everyone, just checked my UI Online account and received this 'Notice of Conditional Payment Pending Eligibility Review' letter yesterday. I'm totally confused about what it means. As far as I know, I've done everything right with my claim and certifications. I'm still unemployed after being laid off from my restaurant management job 6 weeks ago and actively applying for jobs (at least 3 per week). The notice says I can still certify, but payments depend on an eligibility review? Does this mean they won't pay me until after some kind of interview? Has anyone dealt with this before? I've got rent due next week and I'm starting to panic a little. Any advice would be really appreciated!
19 comments
Justin Chang
I got the exact same notice about 2 months ago! Don't worry too much - it usually means they just need to verify something specific about your claim. In my case, they wanted to confirm details about my employment separation. I kept certifying like normal, and after my eligibility phone interview (which took about 3 weeks to get scheduled), they approved all my pending weeks at once. Just make sure you answer your phone even if it's an unknown number because they might only call once! If you miss the interview, the whole process starts over and takes even longer.
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Wesley Hallow
•Thank you for sharing your experience! Did they tell you why they were reviewing your eligibility before the interview? I haven't received any notification about an interview yet, so I'm wondering how long I should expect to wait.
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Grace Thomas
ya this happens alot... they just do random checks i think. keep certifying & documenting ur job search!!!!
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Wesley Hallow
•Thanks, I've been keeping detailed records of all my job applications. Do you know if there's any way to speed up the review process?
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Hunter Brighton
This notice is actually very common and is part of EDD's standard review process. There are several reasons why you might receive a conditional payment notice: 1. They need to verify your job separation reason (especially important for restaurant industry layoffs) 2. They're checking your work search requirements compliance 3. There might be a wage discrepancy they need to resolve 4. They could be verifying your identity or eligibility status Here's what you should do: - Continue certifying on your regular schedule - Keep detailed records of all work search activities - Check your UI Online inbox daily for interview scheduling notices - Make sure your phone number is updated in your contact information The eligibility interview is typically scheduled 2-4 weeks after this notice, though current backlogs can extend this timeline. If you haven't received an interview date within two weeks, I'd recommend trying to contact EDD for a status update.
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Wesley Hallow
•Thank you so much for this detailed explanation! I'll definitely follow your advice. I'm thinking it might be related to my job separation since the restaurant closed suddenly and my former employer has been hard to reach. I'll keep an eye out for interview scheduling notices.
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Dylan Baskin
I had something similar happen when I filed last year but it was a different notice. EDD is always looking for reasons to deny benefits if you ask me. The whole system is designed to be confusing and frustrating. Good luck getting through to anyone there - I spent WEEKS trying to talk to someone until I finally just gave up and waited it out. Eventually they paid me but I was almost evicted by then.
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Hunter Brighton
•While EDD's system can certainly be frustrating, this particular notice is actually routine and doesn't necessarily indicate they're looking to deny benefits. It's just part of their verification process to ensure program integrity. Getting accurate information is important since unnecessary worry doesn't help anyone navigating an already stressful situation.
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Lauren Wood
If you need to actually speak with someone at EDD about this notice, I'd recommend trying Claimyr.com - it saved me so much time and frustration when I was in a similar situation with a pending eligibility review. Their system basically connects you with an EDD rep without all the busy signals and hang-ups. They have a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km I was able to find out exactly why my claim was under review and got an interview scheduled much faster than just waiting for EDD to contact me. Definitely worth checking out if you're worried about the rent deadline coming up.
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Wesley Hallow
•I hadn't heard of this service before! I'll definitely look into it because waiting and not knowing is driving me crazy. Thanks for the suggestion.
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Grace Thomas
•does it actually work tho?? i tried calling edd like 50 times last month & got nowhere
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Lauren Wood
•It worked for me! I was skeptical too but after trying to call EDD myself for days with no luck, I was desperate. Got connected to a rep in about 25 minutes who explained everything and scheduled my interview.
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Ellie Lopez
This reminds me of when I was on disability not unemployment and they kept sending me confusing notices too. The whole system needs an overhaul if you ask me. My brother-in-law works for the state (not EDD) and he says even the employees can't keep up with all the rule changes. Anyway hope you get it sorted out!
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Justin Chang
•SDI (disability) and UI (unemployment) are completely different programs with different rules, even though they're both administered by EDD. The conditional payment notice the OP received is specific to unemployment claims.
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Chad Winthrope
I work as an employment counselor and see this frequently with my clients. The "Notice of Conditional Payment Pending Eligibility Review" is actually a positive sign - it means EDD is processing your claim while simultaneously scheduling a verification interview. Some important points: - Approximately 25-30% of all claims receive this notice - it's routine - You WILL receive payments for properly certified weeks IF you pass the eligibility interview - These payments are typically released within 48 hours after a successful interview - If you're concerned about timing, you can request an expedited interview by calling EDD and explaining your financial hardship (rent due, etc.) My advice is to prepare for your interview by gathering documentation about your job separation (final pay stub, termination letter if you have one, etc.) and having your work search record easily accessible. This greatly speeds up the process when they do contact you.
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Wesley Hallow
•This is incredibly helpful information, thank you! I'll start gathering all my documentation now so I'm prepared when they contact me. Knowing that payments are typically released quickly after the interview is a huge relief.
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Paige Cantoni
dont stress out to much! i got this notice 2x during my claim last year. both times i still got paid while waiting for interview. just keep certifying and answering honestly. but def have good records of job search activities cuz thats what they asked me about in my interview.
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Wesley Hallow
•That's so good to hear! Did they backdate your payments or did you receive them on the normal schedule?
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Paige Cantoni
•i got paid on normal schedule but it said "conditional payment" on my payment history. after interview passed they changed status to regular payment but $ amount stayed same
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