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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I've been dealing with EDD hold times for months now. From my experience, it really varies - sometimes 30 minutes, sometimes 4+ hours. The key is to call right when they open at 8am. I've also found that calling on Tuesday or Wednesday gives you better chances than Monday or Friday. Hang in there, it's frustrating but eventually you'll get through!
@Zara Ahmed Thanks for the tip about calling right at 8am! I m'new to dealing with EDD and have been struggling to get through. Do you have any other advice for first-time callers? I ve'been trying for weeks with no luck and getting really discouraged. Also wondering if there s'a specific number that works better than others?
I'm going through something very similar right now! My hours at a small marketing firm got reduced and they also handed me a DE 2063 form with no clear instructions. Reading through all these responses has been incredibly enlightening - it sounds like this confusion between Work Sharing and regular UI with reduced earnings is extremely common, especially at smaller companies. Based on everyone's experiences here, I'm convinced that most employers who hand out DE 2063 forms without clear submission procedures aren't actually enrolled in the Work Sharing program. The HR professional's advice about asking for the specific EDD Work Sharing approval number is brilliant - that's such a concrete way to cut through all the uncertainty. I'm going to ask my employer for their approval number tomorrow, but honestly, given their confusion about the process, I'm not expecting them to have one. If that's the case, I'll be filing a regular UI claim online immediately. It sounds like the regular route is much more straightforward and gets benefits flowing faster than trying to navigate a program the employer doesn't understand. Thanks to everyone who shared their experiences - this thread has been a lifesaver for those of us dealing with this exact situation!
I'm so glad this thread is helping you too! It's really eye-opening to see how many of us have been in this exact same situation with the DE 2063 form confusion. After reading everyone's experiences, it's become crystal clear that asking for that EDD Work Sharing approval number is the best way to cut through all the uncertainty. I just want to add one thing from my own experience - even if your employer says they're "looking into" Work Sharing or "working on getting enrolled," don't wait for them to figure it out. That process can take months, and you'll miss out on benefits you're entitled to right now. I made that mistake initially and lost several weeks of potential payments while my employer tried to research a program they ultimately never enrolled in. The regular UI claim route really is much more straightforward, especially for small companies like ours that don't have dedicated HR departments familiar with these programs. File your claim as soon as you confirm they don't have that approval number - you can always adjust later if they somehow do get enrolled in Work Sharing down the road. Better to have benefits coming in while you wait than to have nothing at all!
I'm a newcomer here but this thread has been incredibly helpful! I'm currently dealing with a similar situation where my hours got cut at a small tech startup and my manager handed me a DE 2063 form with absolutely no guidance on what to do with it. After reading all these detailed responses, it's become really clear that there's a huge difference between Work Sharing (which requires extensive employer enrollment and ongoing procedures) and regular UI claims for reduced earnings. The key insight about asking for the specific EDD Work Sharing approval number is brilliant - that's such a concrete way to determine if your employer is actually enrolled or just confused about the programs. Based on everyone's experiences shared here, I'm going to ask my employer for their approval number tomorrow. But honestly, given that they handed me the form with zero instructions and seemed uncertain about the whole process, I'm pretty confident they don't have one. If that's the case, I'll be filing a regular UI claim online right away rather than waiting around for them to potentially figure out a complex program they've never used. It sounds like the regular route gets benefits flowing much faster and is way more straightforward for situations like ours where small employers are well-meaning but unprepared. Thanks to everyone who shared their real-world experiences - this thread should be bookmarked for anyone dealing with DE 2063 form confusion!
Welcome to the thread! Your situation sounds identical to what so many of us have experienced. It's honestly shocking how common this DE 2063 form confusion is across different industries - graphic design, marketing, tech startups, nonprofits. It really seems like there's a widespread misunderstanding among small employers about what Work Sharing actually requires. That approval number question is going to save you so much time and stress. I wish I had known to ask that specific question when I was in your shoes! Based on your description of them handing you the form with zero instructions, I'd be very surprised if they have a legitimate Work Sharing approval number. One thing I'd add - when you do file that regular UI claim (which sounds very likely), make sure you have your recent pay stubs showing the hour reduction ready. The online application will ask for employment details, and having those documents handy makes the process much smoother. Also, don't overthink the initial application - you can always clarify details later if needed. You're absolutely right that this thread should be bookmarked! The collective wisdom here has turned what seemed like a confusing bureaucratic nightmare into a clear action plan. Hope your conversation with your employer goes smoothly tomorrow!
I'm dealing with a similar situation right now - it's so frustrating! One thing that helped me was sending a follow-up email to my doctor's office asking for confirmation that they sent the medical certificate, along with the date and method they used (fax, mail, etc.). Turns out my doctor's office had the wrong fax number on file for EDD! Once we got that corrected and they resent it, things moved much faster. Also, if you haven't already, try uploading a copy of the medical certificate directly to your UI Online account under the "Upload Documents" section. Even if your doctor already sent it, having it in multiple places seems to help expedite the process. The waiting is the worst part, especially when you're already dealing with medical issues. Keep pushing - you've got this! 💪
This is such great advice! The doctor's office having the wrong fax number is exactly the kind of thing that would cause these delays. I'm definitely going to call my doctor's office tomorrow to double-check they have the right contact info for EDD. It's frustrating how these little details can hold everything up when you're already stressed about medical issues and finances. Thanks for sharing what worked for you - gives me hope that there's light at the end of this tunnel! 🙏
I went through something very similar earlier this year and I know how stressful it is! Here's what finally worked for me: I called my doctor's office first to confirm they actually sent the certificate and had the correct EDD fax number (turns out they were using an outdated one). Once that was sorted, I also uploaded my own copy through UI Online and sent a secure message explaining the timeline. The key thing is to keep certifying every two weeks no matter what - I made that mistake once and it caused even more delays. It took about 3 weeks total, but I eventually got all my back payments. Don't give up, the system is slow but it does work eventually! Also, if you can get a confirmation receipt from your doctor showing when/where they sent it, that really helps when you're talking to EDD reps.
This is really reassuring to hear from someone who went through the same thing! I'm definitely going to call my doctor's office first thing tomorrow to verify they have the right fax number - seems like that's been a common issue based on what everyone's saying here. I've been good about certifying every two weeks, so hopefully that won't cause additional problems. Three weeks feels like forever when you're waiting for payments, but knowing there's light at the end of the tunnel helps. Did you have to do anything special to get the back payments released once they finally updated your info, or did they come through automatically? Thanks for the encouragement! 🙏
This entire thread has been incredibly eye-opening! I'm currently dealing with my first EDD appeal (filed about 6 weeks ago for a job separation issue) and had no idea that certification problems during appeals were this common. I haven't had my certifications disappear yet, but now I know to keep a close eye on it and act quickly if it happens. The fact that EDD's system automatically creates technical barriers that go against their own stated policies is just mind-blowing - like, how does that even make it through their development process? It's so helpful to see the step-by-step solution from @334def0feab9 and to know that services like Claimyr exist for when the regular phone lines don't work. I'm bookmarking this thread and definitely going to share it with some friends who might need this info. Thanks to everyone for creating such a comprehensive resource about this issue - it's exactly the kind of real-world problem-solving that makes this community so valuable!
I'm so glad I found this thread! I just filed my appeal last week and was already starting to worry about what might go wrong during the process. Reading about this certification bug is both terrifying and reassuring - terrifying that EDD's system is so broken it works against their own policies, but reassuring to know there's a clear solution and that I'm not alone if this happens to me. It's incredible how much more helpful this community is than EDD's actual website or customer service. I'm definitely saving all this info about Claimyr and the steps to get certifications manually released, just in case. Thanks @334def0feab9 for sharing such a detailed experience and to everyone else for confirming this is a widespread issue. At least now I'll know exactly what to do if my certifications suddenly disappear!
This thread is absolutely invaluable! I just started my appeal process last week after being disqualified for "voluntary quit" (even though I was laid off due to project completion) and I had no idea about this certification issue. Reading everyone's experiences here is both alarming and reassuring - alarming that EDD's system is so fundamentally broken that it contradicts their own policies, but reassuring to know there are concrete solutions. I'm definitely going to keep a close eye on my certification options and have the Claimyr info ready just in case. It's absolutely insane that we have to become experts in navigating around their technical failures just to access benefits we're entitled to. Thank you @334def0feab9 for sharing such a detailed resolution process and to everyone else for confirming this is a systemic issue. This community is honestly more helpful than any official EDD resource I've found. I'll make sure to update if I run into this problem too - the more documented cases we have, the better we can help future people facing the same nightmare!
Dmitry Ivanov
Great, thanks for the info!
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Aisha Hussain
This is such a smart move for someone in tech recruiting! The industry pivot to UI/UX makes total sense given your background in understanding candidate needs and market demands. I'm actually considering a similar career change myself after getting laid off from my marketing role. One thing I'd add to the great advice already given - when you meet with your caseworker, definitely emphasize how your recruiting experience translates to UX research and user interviews. That connection should really strengthen your case for approval since you're not starting from zero. Also, if you don't mind sharing after your intake appointment, I'd love to hear how the process goes! There are probably a lot of us in similar situations who could benefit from knowing the real timeline and requirements.
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