DEO website errors at Step 3/4 - technical glitch preventing application completion

The DEO website is GARBAGE!!!!! I had the exact same issue last month and wasted nearly 2 weeks trying to get past that stupid error. Their system is deliberately designed to prevent people from getting benefits!!!!! I eventually found out it was because I was using Chrome - switched to Microsoft Edge and FINALLY it worked. Try a different browser before wasting time going to an office (which probably won't help anyway because they'll just tell you to use the website).

might be ur internet connection too. i had to use my neighbors wifi cuz mine kept dropping the connection. deo site takes forever to load each page

The technical error at step 3/4 is a common issue with the CONNECT system, especially during high-volume periods. Here are a few troubleshooting steps that have helped others: 1. Clear your browser cache completely 2. Try a different browser (Edge or Firefox seem to work better than Chrome) 3. Make sure you're not using autofill for any fields 4. Check that all required fields have responses - sometimes there's a hidden required field 5. If using WiFi, try a wired connection if possible Regarding in-person assistance, CareerSource offices can help with applications, though they can't fix technical issues directly. In Tampa, there's a CareerSource Tampa Bay office at 9215 N. Florida Ave. I recommend calling ahead to confirm their unemployment application assistance availability and hours.

I went through this exact nightmare in January. After trying everything (different browsers, computers, times of day), I finally got through to a live DEO agent who fixed something on their end that was blocking my application. The trick was using Claimyr.com to connect with an actual person instead of being disconnected constantly. Their service got me through to a rep in about 20 minutes when I had been trying for days on my own. They have a video demo of how it works here: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj The DEO agent told me that sometimes applications get "stuck" in their system and they need to manually reset something on their end. Once they did that, I was able to complete my application without errors.

I had this problem too!!!! but for me the problem was I was putting a dash in my social security number like 123-45-6789 instead of just the numbers 123456789. Took me FOREVER to figure out the system doesn't like dashes even though that's how SSNs are normally written lol

Sometimes the technical error happens when there's already a partial application in their system with your information. This happened to me when I had started an application months earlier but never finished it. The only solution was getting a DEO rep to delete the incomplete application from their database so I could start fresh. For in-person help, CareerSource can assist with applications but they're limited in what they can do with technical glitches. They don't have direct access to the DEO's system backend. Your best bet is reaching an actual DEO rep who can look at your specific case. In the meantime, make sure you're documenting each attempt (screenshots with dates/times) so you can request backdating when you eventually get through.

I just got my claim approved last week after dealing with this same error. What finally worked was applying between 2-4am when the system traffic is lowest. Seriously! I'd been trying for days during normal hours with the same technical error, tried at 3:30am and sailed through the whole application in one go. Worth a shot if you're desperate!

Just checking back - were you able to complete your application? The 3am trick sometimes works, but if you're still having issues, definitely try reaching a live agent. They can see exactly what's happening with your specific account.